February snowstorm in Tulsa and my furnace stops working. Yelp to the rescue! At 7:55 on Thursday…read moreI used the yelp bid function to send out my distress signal. With 30 minutes, I had an appointment for 9 on Friday with Etchinson. Allan showed up right on time, and within 30 minutes had my heater fixed for $90! He was knowledgeable and educated me as to what went wrong and where it happened, but most importantly he was honest and respectful!! And! My house is warm again!! I will make sure to call Etchinson first in the future for any heating needs. Very impressed and pleased.

Called on a Thursday evening after waiting nearly two weeks for a different company to come fix my…read moreAC. Etchison was there the next day! The gentlemen were very kind, and were able to fix my problem (which two other companies had failed to do). Highly recommend!

Kaylon and the workers installed a new ac unit ,did a wonderful job with expertise both of those…read moreguys went above and beyond and my family is very thankful and privileged to have your services I recommend them highly for your home needs and repairs.

They came out the next day after calling them. They wasted no time in getting my drain unclogged…read moreand were very friendly and fast.

scammers. came out to our house for 2 minutes to tell us we had a leak and offer no solution then…read morecharges us $125. From others I've talked to, this seems to be a common scam they run on people.

Used Tristan at 3RM several times with mixed results. I hired him after we moved into our new home…read moreand the heater stopped working. I initially called the home warranty who sent a tech out of Eufala. That tech pronounced our heater dead saying it couldn't be fixed and we would have to spend $18k on a new system. We were panicked but decided to call Tristan. Tristan came out on a Friday and determined the gas valve was bad and it was a simple fix and the home warranty tech was trying to rip us off. We were very grateful. We were going in to a holiday weekend so he wasn't sure the parts supply place would be open but we'd talk the next day. Next day came and I hadn't heard anything from Tristan by 10am so I called to see if he was able to get the part. He answered the phone and just says "ARE YOU KIDDING ME?" and hangs up on me. I'm now like WTH. After a few minutes he texts and says he told me he'd be at my place at 10...he never told me anything of the sort. So he arrived with the part and I'm not really happy how I was talked to but I let it go. He replaced the part and I again pay him more than he asked. A few weeks later the heater goes out again. Tristan comes out on Monday and determined the gas valve he had just replaced was bad and needed to be replaced again. He went to parts place and calls me and says they don't have the part and it will be Thursday before they do. Not ideal as outside temperature is like 5°f this week. I texted him asking if it would help if we went to Tulsa to get the part. Takes him forever to respond and when dose he sends me a snarky message that if the part was avaliable in Tulsa he would already gone to get it. Like I was supposed to know that. So Thursday comes and I hear nothing all morning. I don't call as this seems to annoy him in the past. Lunch comes and I texted " do you have any idea when Locke will have our part? " again slow to respond, when I do get a response it's simply "No". Not I will check with them, not I understand your anxious after four days of no central heat and you really need this fixed...nothing. Just "no". So I'm scared to even call Tristan with his attitude in previous calls so I do nothing. My wife on the other hand decides to just call the supply place and see for herself if the part came in. Turns out it had and they had notified Tristan 30 minutes earlier. I guess it would have killed him to call or send a text that just says "it's here". All we wanted was some communication on the status of our repair. That's it! So about 30 minutes later Tristan arrives at our house. I just kept working because I'm convinced by this time the guy can't stand me. He walks up to my wife, puts the part in her hands, and tells her to find someone else to perform our repair. Then he proceeds to chew her out for calling the parts place. Says "I'm a heating and air conditioning professional. " Professional...I would say anything but professional at this point. He leaves and we both plead with him not to do this but his anger and pride are now in the driver's seat. He's gone. The funny part is if he communicated with customers better she never would have needed to call. And look. I get it. To someone like Tristan these repairs are all very routine. But to the customer that hasn't had heat in their whole house in 4 days...it's a big deal. I think Tristan has lost the ability to see things through the eyes of his customer and I doubt that is going to serve him well. He hurt my wife, she's a combat veteran with ptsd and he single handedly put her into a panic attack. All because his ego was crushed due to her little phone call to check on a part when he wouldn't. And me? Well I have my own struggles with anxiety, something Tristan knows me well enough to know but none of that matters in his dealing with my wife and I. Total lack of empathy and it's sad. Can't in good conscience recommend 3rm now. There are plenty of other techs out there that value their customers. I suggest using one of them.

Called late on a night when NO ONE Else ( called 5 other local numbers ) would even answer - much…read moreless jump in their truck and get to my elderly parents home to replace the capacitor in no time flat . I cannot say enough about this emerging local businessman. If you need service - if you need new system - if you just want to marvel at good efficient honest work--- look no further. Call Tristan NOW and forever. thanks Tristan.

Asked for an estimate for a new air conditioning unit. Requested estimates from two other…read morebusinesses. The estimate from Hix was $1,500 more than their highest cost range.

Service man refused to finish job via the office who did NOT bother to contact me regarding not…read morefinishing job due to "House being full of dog droppings". Note Service man NEVER mentioned an issue when descussing the required parts to finish the work NOR did he EVER entered the actual home... The outdoors portion of the unit is located INSIDE THE MAIN DOG RUN that has more over grown weeds and fallen branches still awaiting the weather to allow the yard/run to dry out enough for getting the mowers/carts inside for "spring cleaning" and additionally the unit is on a slab surrounded by over grown weeds and thus not used/accessed by the dogs as a toilet area. The open portion of the yard/run is. Maddeningly I h told the serviceman that the dogs would be left in a different run/yard that has considerably less shelter for HOURS awaiting a phone call that never did come... AGAIN, even though I had made it clear I was waiting on the call before moving dogs back into their "normal run" from the much more exposed front area. Obviously the not doing work on any of my properties (3 housing units in Muskogee) in the future is very mutual.

Dennis and Moore Electric were outstanding and I can't recommend them enough. I'd been having…read moreongoing issues with my food trailer for months that were keeping me out of business. Prior to even coming out, Dennis spent a considerable amount of time with me over the phone, trying to help me diagnose the issue myself. I truly appreciated this effort. Moore Electric was able to help me FINALLY get my business up and fully running! I've used other electricians in the Muskogee area and I'll tell you that Moore is who I'll recommend