TLDR: he took my money, broke my sensor cover and used globs of glue on my windshield to "fix" it and did not tell me- another windshield professional caught it! He charged me extra fees, yelled at me and called me slurs over the phone, and didn't refund me. Do not go here. Do not bring your daughters or wives here either. Zach, don't worry- I got my deposit you stole back from my bank. I'm glad I went to another company to give them my $300. I should have trusted the bad reviews. The owner took my money despite his customer service rep saying I could get a refund. I called on a Thursday. He asked for my license plate instead of the VIN to "check my sensors." The license plate doesn't give any info....even I know that. He claimed I had no sensors and ordered a windshield for $265. On Saturday, after I drove 30 minutes one way, he said I did have sensors, and the cost would be $295. He demanded a $48 deposit to order the new windshield and that I would have to come back in a week to get it installed. He didn't mention a 3.75% card fee over the phone but forced it on me in person, suggesting Zelle only after I'd paid. Shady business practices. When I got in my car, it smelled like trashy cologne, and the steering wheel was greasy. I asked him what he sprayed in the car and he said nothing. He left the sensor box under the mirror hanging and tried to delay fixing it until my next visit to pressure me into coming back. I insisted he fix it immediately. Come to find out, he glued the sensor box back to my old windshield, and now I will have to buy a new one. I found this out by another business who ended up replacing my glass. Zach did not tell me he broke MY property. When I asked for my deposit back, his rep said I could call him. I called on Monday. He threw a tantrum, yelled at me, interrupted me, called me slurs, and mocked me for asking about the cologne smell. I have migraines and cannot do intense smells. He hung up, saying he didn't need customers "like me." He also badmouthed his very young female employee for telling me I could get a refund. She honestly seemed scared and uncomfortable when he was around. I do not suggest taking small children or women here. read more

Clear Lake Auto Glass - Auto Glass Services Near Me - Webster, Texas

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We had a cracked windshield & called arnd to various places After talking with Clear Lake Glass over the phone We felt confident enough to bring our car here It was a good decision for they did not disappoint They got us right in & the wait time was less than we had so expected We are very happy with the installation & service received- 5 Stars - Professional service, reasonable prices, & clean establishment read more

I submitted an online request and Zach called me pretty quick. He was able to get me in same day. He quoted me a price and that was the price I was charged. In the store in their business cards it says they will come to you. That was never offered to me, that would've been awesome. I asked about it at checkout and he said they don't do that anymore only for businesses or commercially. I was in and out in 45. I like this place. Hopefully I don't have to return but if I need work on windows, I'm coming here! read more

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Best affordable glass around and super nice staff. In and out within I'd say at least an hour

Outstanding service and cost. Clear Lake Auto Glass replaced my broken side passenger window in just a few hours for $200, compared to Safelite's estimate of $1000 to do the same job. Very professional service. read more

Very helpful. Reasonable pricing and stands behind their work. I had a warranty issue and he took care of it no problem.

We was on Spring Break vacation and the back glass in our 99 Jeep was busted out in a storm on the beach the day before we came home. After searching for a place to get the glass replaced, we found Clear Lake Auto Glass They were WAY cheaper than Safelite, had the glass in stock and installed it before we could bowl one game! I didn't get the guys name but he was super nice also! read more

Our car had a dealer installed tint on the side windows that left a very sticky residue when removed. After discussing with them, they said it would come off. Fast forward to a call later in the day telling me it was harder than they thought and it would take extra time. Car was ready next afternoon and they billed me the quoted price! I know it took at least 2 hours longer, so I voluntarily increase the payment, but it was worth it for the quality installation and the quick turnaround! Can't go wrong here. read more

This place earned my business they are experts and offer lifetime warranty for air leaks and water leaks. John was so helpful I will def be back here next time. Update: a year later i am back and I have to say this place is still a blessing the honesty and experience read more

Clear Lake Auto Glass has the best prices I could find in the area and great customer service! My 1999 Toyota Tacoma recently got broken into in Houston, and I was in desperate need of a new window replacement, especially with all the current rain we've been getting. Clear Lake Auto Glass made it easy to just give them a call, they gave me the best quote I could find from anyone, they were able to get the glass needed by 3pm, and I was able to come in the same day and have everything as good as new in an hour. They have a small little waiting room with enough chairs, cable TV going, and a vending machine. I was really happy with how everything turned out because it was completely hassle free, and they helped me worry about one less thing after I had a recent break in. I would HIGHLY recommend them to others! read more

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There is a reason this company has all five-star reviews. Trusted them to do the job solely because of their Yelp rating. They did not disappoint. Had a shattered-out rear passenger window of a 2008 Ford F-150 and Zack had me in within 30 minutes of calling and the broken window was replaced in less than 45 minutes for less than $180 (tax included). Way cheaper and faster than I was expecting. Great company, stellar customer service , cannot recommend them enough for any auto glass needs. If we need windows or tinting - I'm going nowhere else. Great job, guys (and gals?)! read more

Clear Lake Auto Glass - Before - Auto Glass Services Near Me - Webster, Texas

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Update 12/16/20 as follows: Texted their specified number yesterday informing them of what had happened after they had botched the front windshield chip repair and was contacted today by Zack the owner to reach out to him via phone to discuss the incident. Contacted him per provided number and we introduced ourselves to each other. Zack started off asking about what had happened and I explained to him in detail about what had occurred, per my original review. He immediately started off with how he can't make any guarantees when it comes to fixing windshields and that he is not in the business to take people's money. He also mentioned that he did not appreciate me writing a negative review against his shop and that it would have been nice if I had contacted him before writing the review to try and settle things. He went on to ask if I had read the other positive reviews for his shop. I inform him that those other positive reviews were because they had their car issues resolved whereas the $45 dollar repair has now turned into a $500 replacement. During the call, Zack decided to take it upon himself to look up after market windshields and said he found that there were not any for sale and that they would be available next year at the earliest. I informed him that I have an appointment with Safelite to have the entire windshield replaced and his rebuttal was that even though they say they have a windshield available doesn't mean they actually have it. At this point in the phone conversation there was never an apology made nor any sort of acceptance of responsibility from himself or on behalf of his staff. This is when Zack made an offer to knock off $100 from my insurance deductible if I took my vehicle back to his shop to have it replaced, "to make you happy". I declined his offer as it only seemed like a ploy to get me to get back and spend more money at his shop for something his shop created. Immediately, Zack stated that he was speaking with his brother and that they did me a favor doing two chip repairs and not charging for the second repair. As far as I know, cracking my windshield and attempting to rectify your mistake by drilling another hole into my windshield did not count as doing me a favor. When I explained to him that his brother, whom he says was the one that did the initial botched repair, declined to charge me because he had botched the repair job and sent me on my way, he laughed and made a remark that they really helped me with that then. I explained to him that causing irreparable damage to my vehicle was not exactly helpful to me and that I expected a level of professionalism and workmanship when I brought my vehicle in. The last portion of our phone conversation is of him asking me what can be done to make me happy and that regardless of that there wasn't a way to make me happy. We ended the phone conversation there. Throughout the entire 20 minute 49 second phone conversation, not once did he apologize nor take responsibility. The only thing I had taken away from that conversation was deflection and an apparent cash grab to get me back in. Thankfully, I left my dash cam recording and have footage of the repair process being done. The employee heading the repair process, who Zack claims is his brother, can be seen using a lighter, essentially a multi purpose light you can buy at a grocery store, inside of my car to heat up the material used to seal the rock chip. An open flame source was being used on broken glass in the middle of December in 50 degree weather. I will be expecting the owner to contact me again to make things right. read more

Great fast and affordable glass replacement. Had numerous people recommend clear lake auto glass . Had a front windshield done on a Jeep Wrangler . I was there at open at 8 and they had me back out in 40 minutes Will be taking my wife's car back as well read more

I work in Pasadena and the tornado hit my van. It needs a lot of work. Its older so insurance doesn't cover it. Zac helped me out quickly. He was able to replace my from and back window foe the same price as safelite was gonna do for just my back window. PLUS he vacuumed the entire interior- which i had yet to clean. Debris from the glass, insulation from houses, roof tiles,rocks, you name it and it was in my van. He also pulled my backs seats up-they were sitting in the floor. The bottom was flooded-which i didnt even think about. But he did and left them up to help air out the floor carpet. I highly recommend!!!!!!!! read more

Call twice asking windshield availability for my Camry. They told me they would check and let me know. They never call back.

Incredible! Window busted out broad daylight restaurant strip center La Porte TX yesterday late. Cops came. Said becoming a problem in LP. I called CL Auto Glass when I woke up this morning WOW they located the glass and installed now at 2pm. Local business friendly service. Recommend 100%! read more

This is the best experience I've had with an auto repair shop in my 20+ years of owning a car. I had the rear window of my 2017 Ford Fusion Sport broken out by a thief, and the experience I had at Clear Lake Auto Glass made it much less of a hassle than it could have been, and for that, I am very thankful. They ordered and had my window in a day, and installed it in about an hour. Not only did they install the window, and clean out the broken glass, but they also popped out a large dent in my door caused by the thief, for no extra cost! These guys are awesome, and I will definitely be referring my friends and family to them in the future. read more

Good service and done in a reasonable amount of time. I hate it when they don't pay with amount of words are enough to be able to post as an actual review. read more

My windshield needed to be replaced during the Coronavirus. I called and the customer service was phenomenal. I was added to the schedule immediately and was able to get in and out. It took literally 45 mins. They are great! Don't hesitate using this auto glass repair company! read more

This guy is awesome and the price is right! If you need a windshield and job done right this is where you need to come. Great customer service and the one thing I'll say about the owner is that he is sincere and cares about your interests. read more

Clear Lake Auto Glass - Auto Glass Services Near Me - Webster, Texas

Picked up a couple Houston highway battle scars in the windshield, finally had time to get it replaced. Had used the big competitor in the past but always had to wait a week or more and once got my appointment changed the morning of. Saw the great reviews for CLAG, gave them a call, he said they'd take care of me right now. 2 hours after the call I'm home writing this review with a new windshield. Great service, windshield and installation was perfect AND they were more than $100 less expensive than the big competitor. Nice job!! read more

I have replaced 4-5 windshields at Clear Lake Auto Glass, most recently for my daughter's Chrysler Pacifica van with sensors in the windshield. They have done a great job each time. They give you a very good, no BS, price and excellent service. read more

Same day service!!! They squeezed us in at 4:30pm. and got my vehicle right in! Not only that, I would have had to wait until next Friday at the other place. Not only wait but the Other place was more expensive!!! They only charged me $35.00 here, the Other place wanted $50.00!!! That's a pretty good savings for me! Plus getting us right in!!! The little ding I had in my windshield want very big, buy with the wet cold weekend we have coming I didn't want to run the risk of having it crack on out!!! They really are good people here, and I'll be recommending them over the other's for sure! The people here are very friendly and that's even more of a plus! If you have damage from flying rocks, chips in your windshield, or just cracked. Bring it here to Clear Lake Auto Glass. They'll help you in your time of need! read more

I called in right before they close the door. They waited on me even after the 5:30 close time. The price is reasonable and you can't beat same day service. Great job. read more

Clear Lake Auto Glass - Auto Glass Services Near Me - Webster, Texas

Same day service on my busted windshield. I called in the morning and dropped my car off a7 11:30. It was done in under an hour. They have a decent waiting area with TV ect. Price was cheaper than others in the area by 30 bucks. Staff was friendly. read more

bait and switch company. was told $ 235 for windshiekd over the phone after giving them model number and vin number and when i got there they wanted $ 385.00 read more

Yes, they get the job done but in hindsight it's cheaper elsewhere. They charged me an additional $100 at checkout after giving me a complete different price over the phone. It would have definitely been cheaper if not the same cost if I went to the dealership. read more

My experience here was amazing! They fully replaced my windshield in record time! I was in and out within 45 minutes. The men were very kind and knew exactly what they were doing! read more

Do not come to this shop. The manager is disrespectful and antagonizing. On top of that the services are overpriced and I know this because I deal with cars regularly and this is shop is definitely not the place to come. Much better prices offered elsewhere. Again the manager/owner whoever provides terrible customer service. I'll personally never spend a dollar here. read more

Fantastic people! Great price for my windshield - decided not to use my insurance (with a $250 deductible) because they had the best price around and cost less than my deductible. They replaced my windshield on a Saturday afternoon and we were called to pick the vehicle up an hour later! Great business! read more

I had a backup camera installed in my rear view mirror and when it was done, they took a chunk of glass out of my windshield, and therefore, my rear view mirror kept falling off, dangling and was extremely dangerous. I was so concerned driving as I have 2 new babies. I called Zack at Clear Lake Auto Glass and Tinting on Fri night and he assured me he could take care of me the next day. Not only did he take care of us, he got me in immediately and got it fixed so fast so that I could leave with my two fussy babies. He will definitely be getting my business for window tint and repairs in the future. Happy Customer = Happy Mommy = Happy Babies! read more

I have been a customer for this place twice for two cars. Earlier in the year, my wife's minivan got a huge crack on the windshield. The dealership wanted to charge us $1300 to replace the glass. At this place, we paid $300. I got a huge crack on my windshield driving near construction sites, which are all over Houston. I was quoted $1500 at my dealership where I get all my services done. I decided to come back to this place. The first questions he asked was whether I had rain sensors, and made sure that he didn't miss out on any fancy features that cars have these days. In the end, he changed me $295 plus tax for replacing my windshield. I can't tell the difference between my previous original windshield and this one, even if it's non factory... especially given the fact that I will probably get more cracks in it. I can replace my windshield 5 times before it matches what the dealership was going to charge me... And these guys finished the job in under 90 minutes. read more

Had a trunk lid replaced after a rearend accident. Tail light gaskets weren't installed, but I paid for the work anyway. Owner said he'd take care of the gaskets later. Service department at a dealership just told me that the trunk is misaligned and still leaking around the seams, and I never heard back from the owner about installing the gaskets, despite calling several times. I will have to get the repair corrected and finished somewhere else. read more

Great work - great prices - pleasant people A rock broke the windshield on my Dodge Durango. Zeke was very pleasant to work with, gave me a quote quickly over the phone. He even knew to ask if I had a rain sensor in my windshield. I didn't know to ask that! The Dodge dealer quoted over 700$. Zeke did it for less than 300$. While I hope I don't need them again...they'll the be first place I try in the future. read more

The windshield on my 2006 Tahoe was pitted and cracked, so I decided to replace it. After a couple hours of research, I called Clear Lake Auto Glass. They said to bring it in. They had the windshield in stock and installed it in 45 minutes. Zack called me into the shop and showed me that the windshield had been previously replaced. News to me - I bought the car as a "new" loaner from the dealer with 3,600 miles. They never mentioned that or any other damage that may have been repaired. The new windshield has been in for three weeks and has been driven through driving rain with no leaks or noises. The windshield was $195 plus tax. read more

Quick and easy fix to a chip on my windshield. They couldn't make it completely disappear but you cant notice it unless you know where to look. Priced way under everyone else. read more

I do not give out a five star rating very often but I am must in this case. We dropped off my wife's car at the appointed time. We had a couple of hours worth of errands to run and didn't complete before they called us and said the car was ready. Absolutely outstanding job and they were less expensive than anyone else in the Clear Lake area. I highly recommend this company. read more

Good job on rock ding on my windshield. Friendly. Fast. Nothing fancy but who cares.

Wayne Snow Is a Great Guy did great work on my Mercedes! He works hard and did everything fast! I recommend Wayne Snow

I needed a new window on my driver rear side after a horrific freak accident on I-45N in which an alleged rock hit my window. I was totally bummed out that I was looking at a $250 deductible to get it fixed. Not absolutely convinced that $250 was the best price I started calling around to find the best price. Fast forward to New Year's afternoon - I called Clear Lake Auto Glass and Tinting. Now truth be told, I wasn't expecting an answer since it was past 5 on a holiday, but they proved me wrong! I spoke to Zack the owner who was super cordial, understood my problem, and gave me a super competitive quote. He was willing to fit me in first thing in the morning. When I showed up the next day, he and his staff were very pleasant. They immediately took my keys and started working their magic. After nearly an hour they were all done. They did such an excellent job replacing the window complete with tint, we started talking about other projects involving my other car and getting it up to par! IF they don't have the window size /style you need, Zack can order it for you and have it within 48 hours. The window looks great and works seamlessly. They did an extremely professional job and I'm excited about doing business with them again in the near future. read more