Dr Tran Cao is not a board certified dermatologist. I was fooled into going there and now I'm…read morecoming here instead. I don't like doctors that advertise misleading. Just want a co-pay and take advantage of the old and poor. Dr Cao great? Maybe. But who cares. I need a properlytrained doctor. I'm glad I found this place instead.

I needed more or less a one time treatment for a cyst that had been an annoyance for me for years…read more Found this office in an alignment of convenience to my work office and search for doctors covered under insurance. It worked out well. As noted in one other review, new patients will not be able to book an appointment with Dr. Cindy Berthelot quickly, at least without emergency. Wait was about two months for new patients, but I did not have a pressing issue (nor did I push to squeeze me in). With most doctors appointments, they either called or texted reminders a day or two before. The HID center is behind the renown Tommy's restaurant in attached office/professional space (I say this because it's hard to see from the street, note there is plenty of parking in front). Front desk was very professional, waiting room and treatment area are very clean. This was during COVID times (I hope years from now that will be irrelevant) and they had signs at the door for expected behavior, sanitizer at the check in desk (behind plastic divider panel), and everyone wearing masks appropriately. I had a series of three appointments. Assessment, short surgery, then follow up (stiches removal). All my appointments were met promptly with no more waiting than expected (5-10 minutes in waiting room, note I was early each time, then 5-10 minutes in patient room before the doctor entered). My case was straight forward so nothing unique or challenging about the diagnosis. I felt like I was in the room under 30 minutes each time, even the surgery (which had local anesthetic and took about the time of a hair cut) and I was door to door from my office in under an hour. Dr. Berthelot was very forthright with treatment information, cost, and expectations of recovery. She even eye inspected unrelated moles around the area and let me know she saw nothing alarming. The wound was stitched and bandaged well. Recovery (2 week stitches, some limited activities as to not aggravate the wound) was by the book per her instructions. The office followed up with a phone call after the removal was sent to the lab and came back clean. Very professional and courteous overall. Everything went smoothly on the insurance (UHC) and topical prescription (at nearby CVS). UHC negotiated cost (as I had not met deductible) was well below what Dr. Berthelot had cited. I probably hadn't had the treatment sooner just due to not knowing a good place to get it. Now I do, and if the situation comes again I won't hesitate to reach out sooner and set up an appointment.

Incredibly disappointing. I've officially lost hope in medicine. I called and explained my concern…read morebefore driving an hour to the office. When I arrived no one was able to help me. In fact, no one was even willing to hear my examine me to let me know if I needed emergency care or not. Meanwhile, Im experiencing emergency symptoms. Now Im going to wait in the ER for hours for them to tell me to follow- up with my DR. Which I clearly don't have anymore. Complete waste of time. Oh and I wasted 5 hours of PTO for this smh. Very dismissive and cold.

People kind, doctors more expensive than my cardiologist. Billing messed up and unclear. Don't like…read morethat they want a card on file. Yes they will use it

She is very thorough and kind, and her office staff is easy to work with as well. I am glad I…read morefound such a great dermatologist.

If I could give her neg stars I would. Office was running late, couldn't answer phones for…read moredirections, unable to keep their appointment , was switched to a PA instead Of the Dr. I left a business card and dr had the office manager call me to apologize because she didn't want to waste her him to call me. She can waste my time, money, and patience - but hers is to precious to call me to apologize. If her medical skills are anything like the management of the office, I have no plans to see her.

Woo-we!! Today I got zapped and biopsied in several places…read more I'm the walking wounded; LOL! But, better safe than sorry.

Went awhile ago and Au was with me for less than 8 minutes. The visit was over $350 cash for a…read morevisit less than 10 minutes? That's over $30 a minute. She was so rushed, never went back .

Amazing. Had skin…read moretags removed Pain was minimal and did overall a good job I'll be going back Terry D

This was my first time visiting clear Lake dermatology and I chose them for their excellent…read morecustomer service. I had made an appointment with a different dermatology office, but the lady who answered the phone was so rude so I reached out to this office and they were very kind and professional. My appointment was quick but I didn't feel rushed. I highly recommend Clear Lake Dermatology!!

September 29, 2020 Drove in from Galveston and had to wait 1…read moremonth to see Dr Snyder for an appointment regarding my hormones (thyroid included) ya know...old lady stuff!!! Arrived early at 12:30 for a 1pm slot. Offices appear brand new. I was the only patient there. I believe they take lunch between 12-1p because I had to wait until 12:45 to be checked in. No worries. This clinic is new (opened in June this year) it has dermatology, plastic surgery, menopause (hormones) and med spa type services...Botox, fillers, etc Dr Snyder Gyno works at this location only once per week otherwise he's in Galveston at UHC (which is where I'll probably start going for follow up's) Because my hormone replacement therapy with HerKare has been sporadic and ever changing in the last 3 years he is going to get a full blood work up along with hormones plus a thyroid ultrasound. Dr Snyder is thorough and personable and has been doing this decades so, I'm hopeful I can get my female insides sorted out for once. Will not be returning to HerKare because already one of the medications they had me on, I should not be on.

Dr. Sknyder is a wonderful doctor that specializes in menopause . He was very thorough. Spent…read moreabout an hour with me just Q and A. He also returns messages on mychart and sometimes calls you back personally. I kwish all doctors would spend this amount of time with their patients.

AVOID THIS OFFICE AT ALL COST OR YOU WILL BE SORRY!!!!…read more *Zero Stars* Houston Skin 451 N. Texas Ave. Webster TX 77598 Rana Mays 281-333-3376 This office used to be run by Stephen K. Tyring, MD, PhD and my experience was good previously. I take Skyrizi for severe psoriasis and I had been going here for years without issues until now. I would go in yearly and do a checkup and bloodwork and they would send and renew my prescriptions. My office switched our Insurance from Blue Cross to United Healthcare So I called they to update and they said wouldn't send the prescription as I haven't been in a while which is fine, so if I came in to get a checkup and see the doctor, then they would send the prescription for me. I said, okay, I made and went to the appointment on 10-28-2025 Tuesday 1:30 P.M. and paid for the $100.00 Appointment While there, they said we need you to go to quest for bloodwork and then as soon as your labs are back, we will send the prescription for you. So, I went to quest ASAP the same day and got the bloodwork. ((( Every year they check for Tuberculosis, Hepatitis A, B, and C ))) Quest sent the results over and I received the results, and I am negative as usual. A week went by and so, I started calling to check up to see if they had sent it, and for the next 2 weeks I only got voicemail. Then on 11-17-2025 I got a call that they were under new management, and I had to come see the doctor and do everything all over again, because my appointment 3 weeks ago didn't count. I got upset, drove straight there complaining, and told them this was not right and, I wanted a refund or them to send my prescription. So, they let me fill out all the new information for the takeover and updated all of my records, and they said they would send the prescription. So, we have been trying to get this done and apparently every time they send the prescription it is inadequate information and it keeps getting denied. So they were somewhat sending it, but leaving off my diagnosis, etc... so it would get denied. Then I had the company insurance rep send an email letting them know what the issue was and how they could resolve it, and trying to check up and check back but with no responses. Her and myself had made many calls and sent many emails. I have left voicemails again and again asking if they have sent the PA request and if they were able to send the complete information. Then on 12/08/2025 I just got a call from a Maggie at this office, and she said I need to come in for a follow up and pay again, before I can get my Skirizi sent as we are under new management. I told her NO Y'all are trying the same thing again and this is not right!!! She said Well it has been two months now since your last appointment, and I told her yes and Ya'll still have not correctly sent in PA or my prescription! Then she said Well you need to do your labs, and I told her I did them the same day, and you already have the results. Then she said Well you need to make an appointment so the doctor can discuss your labs with you!!! Then I told her there is not reason to discuss the fact that I don't have Hepatitis A, B, C, or Tuberculosis! I told her no, and this is wrong, we don't need to discuss how I dont have Hepatitis A, B, C, and I am reporting this to the medical board. Then on 12/9/2025 the Office Manager Selena called me and they were going to provide a fee sample of the medication and told me they would not charge me to come in for the free sample injection. Today on 12/16/2025 I went in as they scheduled it for today. Then they tried to make me pay $100 again and I refused, they would not give me the sample or inject it either way, and they denied me my medication for the last time! I ask have, you even sent my prescription in again at all, and they said no we tried before but it got denied; do you want us to attempt it again? I said well you keep sending in blank or unfilled out and so it gets denied. They would not give me the sample as previously stated. So, I am done for sure and have reported this office to the Medical Board. Basically money hungry scammers, that have no idea how to run the office anymore, send a PA, and they really don't give a crap. Everytime Ivwent up there someone else was asking for the complaint box as well, or talking about how bad it is now!!! Thier response will be full of lies. You should not have to pay for multiple office visits to fill one perscriptiin.

I love the doctors but the office staff needs to be replaced. I have bern put on terminal hold…read morethree times only to never be returned back to. Ive left messages and received zero call back. I'm not sure how to get an appointment rescheduled other than driving there in person. Please hire more competent office staff or get back up help. This is not good for your business.

Doctor Wendy Magee, Board-Certified Dermatologist. I have found Dr. Magee to be exceptional,…read moreprofessional, and very courteous. Additionally, Dr. Magee has demonstrated complete knowledge and understanding of her job. I greatly appreciate her taking the time to explain everything to me regarding my visited.

Dr. Pettit has been my Doctor for over 12 years. He is great and always finds out what is going on…read morewith my skin. in 2020, he saw that I had some cancer in my eye lid and referred me to Dr. Li, who did Mose surgery on my eye lid. He is very professional and always up beat and positive. He is the best Dermatologist that I have had there and I have been going to Southeast Dermatology for 50 years! I am Spencer Trask. I am from Texas First Family. Sam Houston is my Uncle on my Mom's side of the family. When Sam Houston won Texas in 1836, he gave my great great grandad Matthew Beck....who was his Nephew, over 10,000 acres of land for free. It is the town of Beckville in East Texas. That is my Family's town. If you need a great Dermatologist, make an appointment to see Dr. Pettit! Sincerely, Spencer Trask