Great first service for my Suzuki M109R. Jackson is so nice and helpful!…read more Great parts department as well.

Was in and out to purchase my first bike (Honda grom ) customer service was a 10/10 , couldn't…read morehad picked a better shop & sales rep !

I am a repeat customer of this dealership but I never noticed they have a 2 star rating. I…read moreunderstand why now. I work in the car business so I know how the sales at a dealership work and I can recognize poor process when I see it. I bought a 2019 Polaris from this store and it needs some work and I was going to get the work done or trade it in. A salesperson greets me and I tell him I need service on the unit or would rather trade it in. I found the exact new unit and color that I wanted. The salesperson proceeds to tell me how great the prices are because the new 2027 are coming out and tell me the unit is $20k. We then look at my unit and retail is $12k. I understand dealers don't pay retail and units needed a clutch, battery and has a lot of miles. The salesperson then comes back and says if I pay $17k difference I can buy the new one. Wait a minute here $20k minus my trade leaves a difference of $17k??? He then wants to argue with me about the numbers rather than walk me through how he got the numbers. He would not print me a buyers order so that I could understand. Well it turns out I still don't understand so I just put the unit into their service department to be fixed and I will trade it in elsewhere. The salesman went back and forth to the GM which I never met. In the car business the "manager" has to see every customer before they leave to make sure there is no deal to be made. There was a deal to be made and I wanted to load the unit and trade mine in but they put forth next to no effort and would rather argue with me. No wonder they are a 2 star dealer. GM try coming out of the office from time to time and work a deal.

I'm extremely disappointed with my experience. I paid around $1,500 for diagnosis, labor, and…read morerepairs, yet my ATV came back with the same issue, still not functioning properly. When I sought resolution, they wanted more money just to look at it again, with no guarantee. I've now paid twice and received no results. To top it off, my bike was stuck in their shop for over two months. At the end, all they said was, "Sorry, we could only do what we could." I can't recommend this shop based on my experience. Now I'm forced to find another ATV shop probably not even the dealership just to finally get it fixed. What an inconvenience after all this wasted time and money.

They never answer the phone, are out of the way. Not helpful at all- so I take my Triumphs to Katyread more

DO NOT SEND ANY BIKES HERE!!! This place is a LEGIT CHOP SHOP. Took my bike in over a year ago…read morewith only a few picture updates at the beginning then radio silence. NO RETURNING PHONE CALLS OR TEXTS!. Had to send my boyfriend down to pick up my bike only to find all the VIN's were not original and were changed. These motherfuckers switched everything out. Do not go anywhere near these low life assholes.

New parts department got great service called and asked for angle fluid and had plenty in stock…read moreready for pickup when i arrived

Walked into the "service" building and no one was at the counter, finally was able to get some help…read morefrom a gentleman tucked away in an office. I told him I was wanting to do a chain adjustment and tightening and clean/lube. He told me his techs were in lunch and if I had a "minute" to hang out, I told him cool thinking it was going to be a 15-20 minute wait you know something reasonable. I Was there waiting for about an hour, phone kept ringing and being ignored. I walked out of that joke of a place and went to Discount Motorcycle Tires literally down the road from this place and was in and out In a pinch.

I had my Can An Spyder serviced at Mancuso Powersports and would recommend them very highly. They…read moreprovided very professional service. the service writer , Brewar, handled the scheduling and everything went as planned. The mechanic, Quy spent time explaining what was done and even provided a video. I was not asked to write a review. These are complex machines and need compete mechanics.

After dealing with multiple UTV places, I have to say this place might take the cake for running…read morethis place with people hired whose family tree is a wreath. There are 3 departments here. Service, sales and parts. Neither one talks to the other. They operate as independent entities when they are in the same building. Neither knows what the other is doing and nor do they ask nor care. So if you order a part and want service to install it here's my suggestion IF you were to go here which I don't recommend. I'd recommend root canals, rectal surgery, breaking your leg, etc. BUT if you were to ignore that advice and you had to come here, do this Write everything in BIG letters. Hand a letter to each department of what they must do and the order they must do it in. Coordination has to be on you because again "family tree is a wreath" they will not know how to contact their coworker in the same building. Impossible. So after each department is finished with their task it is now up to you to call the next department, tell them to recall that piece of paper with the big letters and instructions on it and begin the next step. Sadly they will still fail at this. You will get mad and wish you had taken my previous advice to smash your face with a hammer then deal with these people

I hired Danny to work on my 83 Buick. He has been working on it for months. This last time I get my…read morecar back and just about every service I paid for had an issue with the repair after having my car for 3 months. I paid for wiring of lights, they don't work. I paid for a new control switch, when I used it to turn on the wipers the control switch fell off. I paid for mirror replacements and the mirror just flops around. I have a couple of other issues as well he said he'd fix. It's been a month waiting to get a call of when he's open to take it and now he's ignoring all texts and calls.

I was dealing with a tricky electrical issue on my bike, and while most shops said they were booked…read morefor at least two weeks or were just hard to get ahold of, Daniel said he was busy but still agreed to take a look the same day. He diagnosed and fixed the problem efficiently, explaining every step so I understood what went wrong and how he was repairing it. He even let me use his office to take a few meetings while he worked and offered me refreshments. Genuinely one of the most accommodating and professional experiences I've had with a mechanic. Highly recommend Daniel if you ever need someone who knows their stuff and actually cares about helping.

Please let me know if I'm being ridiculous. I sold my Honda…read morebike. They cut me a check. I deposited my check, and a few days later the check bounced. I had to take the day off (I had to use one of my PTO days) and straighten the whole thing out. In short, I went to their bank, cashed it. Then drove to my bank to deposit the cash. I feel the whole situation was unprofessional and obviously it ruined my day.

Terrible service techs. Terrible service desk. Had to come back 3 times because they messed up my…read moreelectronics and handlebars when doing a very basic recall. Guy got snippy and told me just come back to get it fixed when i live 30 plus minutes away from the shop and it shouldnt have happened in the first place and should have been fixed when i brought it back immediately after they messed it up. DO NOT come here for service if you like your maintenance done properly. Editing this after writing this review a week later. I picked up my parts and was told by service that I wouldn't be helped unless i took this post down. Im an American. if you don't like negative reviews don't be a terrible technician hold yourself to higher standards you've got the right to be horrible at tour job and I've got the right to warn everyone about it.

I so much want to like this dealership. They have lots of BMW's and Triumphs to choose from. The…read moreTriumph section is a new addition, and it's very well laid out and un-crowded compared to many bike shops. It's all good until you need service or have to order a part. This time: slow, paid extra for overnight delivery, ended up being a day late, and they still wanted to charge me the quick delivery charge. Not very customer friendly.

this is as good as it gets These guys are a bad ass shop. They know what there doing Lora…read moreDaniel and Nick and the other Gentleman up front are very helpful and got all my work done, I have a White Bmw 2016 RT1200 r and they did my oil change and 130 checkup. Aswell they did a fantastic job on my new bars they added on that protect my RT1200 in the event It lays over it will protect my Bike. They did a awesome job installing those parts there was a lot of detail they had to do to get it done correctely I'm totally satisfied thankyou Joseph