I only go to this specific Kwik Star because of an employee named Benny. If you are sad, he will…read moremake you laugh. I have been down and out, and his kindness and compassion helped me see the light. He's able to do this all while efficiently making a positive impact on me as a customer, but able to continue to provide quality prompt care to all. One time, I even forgot my wallet. And he offered to pay for my items. There are angels here on earth, and if you're lucky enough to visit this Kwik star at night... you may just come face to face with one and his name is Ben! I have been to many other Kwik stars and trips. And I assure you, only at this one...as long as Benny is there. They will be seeing me soon.

Karuba coffee is the worlds best. Dog area…read moreTruck parking Clean establishment Friendly staff Safe environment Definitely return

Well done! Cleaned my car in a quick minute. A few bucks…read moremore than other places but did a good job.

Almost all Kwik Star (and Kwik Trip if you're in Wisconsin or Minnesota) stores are laid out with a…read moresimilar floor plan, there are a few different floor plans depending on the footprint of the store and when it was built. Some are mirror images of one another, which I refer to as left hand stores and right hand stores, depending on which way you turn to approach the cash registers. This is a right hand store. When you go into the store, you'll get that feeling of Deja vu, which is exactly what the owners want you to feel. Karuba Coffee, Dunkers, doughnuts, and hot foods are straight back. Rest rooms are on the far end, take a leftt at the cooler. Lottery forms are back there, too, for processing at the registers. The no-fee ATMs are to your left as you enter the store. Out on the gas island, you'll find Unleaded Unleaded Premium, E-85, Unleaded 88, and Diesel #2. The store is 24/7. This is a nearly complete auto and truck plaza, there's a car wash, too! It's a complete convenience store with dairy products, sandwiches, coffee and soft drinks and almost anything you could need in the coolers, freezers and food gondolas. Like all Kwik Trips, the bakery all comes from La Crosse and it's pretty good. If you happen to drive an 18-wheeler, there is a huge fueling station and certified scale. It's easy in and easy out with no silly roundabouts to come through. You'll find Diesel #2, Premium Diesel, and Diesel Exhaust Fluid. It's everything you've come to expect in a Kwik Trip and a whole lot more. By the way, Kwik Star has the best chocolate milk in Iowa!

The evening kitchen staff were helpful with info and outstanding with pizza . Thanks appreciate ur…read moretireless effort and quality products.

Was in Mason City for an extended stay. Staff is friendly and helpful. I got the basic wash that…read morewas just right. Car looked great!

Purchased a 3 month special for the top car wash. Cost was $16.05 per month for 3 months. Close…read moreto the end of 3 months I noticed a charge of $48.14. I immediatly got online and cancelled the subscription. I contacted Tommy's online but was told to only way to get a refund is to deal with the manager at our local Tommy's. Visited Tommy's the next day, I new right away he would not give a refund. He offered me a free 1 month car washes. I explained that you charged me without authorization and you are trying to give me 1 month of car washes free. He doesn't or he does realize he still has my $48.14. It would not be free. After 3 attempts I am afraid they have won and this 81 year old is out $48.14. Do not go there!!, our area has other car washes. Get online and Google, Tommy's Car Wash complaints after a discount special. I am not the only one this has happened to. What a way to make money. I live in Clear Lake, Iowa 50428

Mick! Thank you so much for your help with a blown out U-HAUL tire. I can not believe several…read morepeople drove by, including the Sheriff and no one stopped to help me. I know Iowa has good people because of you! Thanks again!

Situation: a couple of hours into a 6.5 I-35 road trip, I have to fill up and my tire light…read moreflashes. Long story short, screw in my tire, and it's 5:15pm on a Wed. I search Tires in Mason Ciry, and find/call Tony's Tire. Online says they're closing but they answer, and gentleman says "guys are walking out but bring it by, I'll take a look. Sounds like you're in a bind." Understatement. I'd have to find a hotel and disrupt my whole trip, which would throw off my Thursday in a major way. Twenty minutes later, Tony's has my tire patched, I'm back on the road - at an incredibly reason value mind you - with a huge smile for appreciation of service and helping out a fellow human. Thanks Tony's - super impressed!

This is an awesome store. the Manager is great. While visiting, I locked my keys and phone in my…read morecar and she was extremely helpful and friendly. She used her cell and called locksmith services for us and waited patiently until they arrived I can't say enough about the stores cleanliness and friendliness of service.

A cashier went to Above & Beyond help me figure out what happened with the ATM - it was not his job…read moreto do so, but he was so compassionate and wonderful, and I will never forget it

Back bumper issue. What a delight these folks are! Honest, great people. They did an amazing job. I…read morehighly recommend them.

Got into a little accident with a back loader tractor. No worries, I didn't get hurt, but the…read morevehicle I was driving didn't look so hot. I called Hawkey auto body to see if they could fix things up and they told me to come on over anytime. Super friendly service, very efficient and they were able to help me out right away. We already had the insurance papers written up and they took care of the rest. A+ service!

Came here once to have some basic car maintenance done on it.. Let's put it in2 very easy words…read more. NOTHING was put back together right inside the engine, the liquids ran out & all over, & it wasn't cheap.. Then again, the day after I drove 90 miles out of town (after they rechecked everything again) . On my way back to Mason City, my engine blew up. Was not repairable at all!! I was stranded in the freezing cold weather/inside of my car with my 2 little girls to wait hours on end for a tow truck... My car was in great shape b4 we went there.. Not 1 apology said, not 1 word of help came from anybody inside that shop They told me "that's too bad"!! Do not go there unless you are loaded financially & want to see the car you drive now, crap out..

Thursday, Dec. 17 I called Cresswell Auto Repair inquiring about tires due to having a flat. I tell…read morehim that I have Cooper tires and give him the numbers he needed to have 2 ready for install the next day. The tires took only about a hour to replace and I paid and only noticed the amount due on receipt. On my way home, I looked at the receipt again and noticed that the words - Tiger Paw- were on the receipt and not Cooper, the brand that Craig and I had discussed on the phone the day before. I immediately called him and asked what happened. His excuse was - "I've never heard of Cooper Tires and I have no idea where I would even buy them." After over 10 years of going to Cresswell Auto Repair, I am done. I tell everyone about how honest he is and in reality he is a liar. I will never go back there. He deceived me and sold me tires that I did not ask for, after assuring that he would have the Cooper ones the next day.