Jace was right on time, hauled away a couch and an upright piano. Gave us a good price and was…read moreflexible with timing of the pick up time. We would absolutely hire him again.

Great friendly service. Guy is genuine and would recommend him for anyone. Thanks againread more

My husband and I cleaned out a 2-car garage and just needed a dumpster for a few hours (re: just…read morelong enough to throw a couple hundred garbage bags). It shouldn't have been a hard thing to schedule, but somehow it was the most impossible thing in the world to find a company that would haul a dumpster to Des Moines for under $500. I finally contacted Eastside after trying the major garbage carriers and just getting ignored; Steve answered my emails and was very prompt and professional. He explained that what I was looking for (a dumpster rental for just a short time) would be a little cheaper than the standard 5-day rental. I was also equally impressed with Heather (I believe that was her name, sometimes it was hard to hear her). They both confirmed that I could rent a 20-yd dumpster for 2 days for about 250 (+tonnage fees). Not bad, considering another company wanted 550 for a 10-yd! I had a few odd requests (pick up the dumpster as early as possible because it was an abandoned house and we didn't want neighbors deciding to dump stuff in it, etc. etc). and when I swung by the house at 9am the next morning the dumpster was gone. I specified that it was important that I receive the total as soon as they knew it - guess what? They called later that same day with the total. (Anyone who's ever tried to get customer service to call them back KNOWS how rare this is.) They were fantastic, if I ever need to move 1.5 tons of garbage again I'm definitely sticking with these guys!

Whoever answers the phone is great - friendly and answered all of my questions, I think I called…read moreher 3 times before committing, and she didn't seem to mind. I needed a dumpster for a rental property we own. We were tearing out a deck, removing a small kitchen, and the tenants left a whole lot of junk - toys, garbage, just junk. We also had several very heavy pieces of concrete to dump. With these items, we almost filled the 20 yard dumpster. I had no idea how to estimate how much this might weigh (since they charge per ton to dump). To give you an idea, it was 3.37 tons of waste. (They charged $100 per ton to dump as of Nov. 2012). That is on top of the 20 yard rental fee ($250). The dumpster is on wheels and is tall (almost 6 feet I think) - but it has two doors that swing open and make it easy to load. I called around and priced other companies - this one charges just about the same as others. I went with them because another company didn't allow you to mix waste in the container - it had to be either garbage OR construction debris. The one annoying thing that happened was that I kept the container for almost the whole week that is included - since it's a rental property and I don't live there, it was unattended at night. One of the neighbors noticed and dumped 2 toilets, florescent bulbs, and other heavy items that I then had to pay to dispose of. So I called Eastside Hauling the next day and had them pick it up early. Keep that in mind - if you're not going to be home to keep an eye on the dumpster - arrange to have it dropped off and picked up for only the time you need it, otherwise it's too tempting for neighbors to help themselves.

Sketchy and unfriendly. They saw me but didn't offer to help me until I started looking around and…read moresaw a bin of copper wires and copper pipe that looked like it had been cut with a bolt cutter.

This place is a wonderland for earth lovers ! So much work goes into separating each type of…read morerecycled object . I'm so pleased to see this in the works . A great place to also drop in to learn how to properly recycle there are posters everywhere that explain how to recycle responsibly.

Very easy process - nice to be able to drive up and unload…read more They were clear about what was recyclable and what was not accepted. Easy peasy. I'd definitely recommend them.

Great service and willing to help me carry the heavy metals for recycle. Thank you. Everything is…read morefree for metal recycle

I requested an appointment on a Sunday, when they were closed. They got back to me Monday…read moreafternoon, came by Tuesday, quoted me a price competitive with other services I've used, friendly staff took exactly what I asked them to and even took 3 more items I added to the pile while they were here without charging more. The only downside was I never received an auto-response to my initial request. I had no idea if they received my request until they called back Monday afternoon. Still, I'd use them again.

Scott & Luis were excellent! These guys are a rare find in this day of non-customer service…read more If you are wondering who to contact with that odd or obvious hauling/moving job - put your faith here - and know you'll be taken care of. Good communication from first contact to finish - caring & conscioincous workmanship!

What a great service. I requested a quote and within 20 minutes I had an appointment set up. His…read morepricing was MUCH more competitive than most of his competitors, he was friendly, on time, had flexible scheduling, and he was efficient. I would refer him to anybody looking for a good service for any projects you have going on!

Amazing service. Was able to get a pick up exactly when I wanted it, very responsive and friendly…read more Quote was exactly what I paid. Super fast pick up, really nice guy. Great customer service. Highly recommend.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Service was perfect. Easily booked, good customer service. Dumpster was delivered on time exactly…read morewhere I wanted it and I didn't have to be there. Asked for it to be picked up early and was scheduled for pick up right away. Nice and easy

Junk Pros answered all my questions and helped me figure out what size dumpster we would need. They…read moreare knowledgeable, professional, on time, priced fairly, and communication was great, both on the website, chat feature and over the phone. I would totally use them again!