I have been a patient at this practice for over 11 years, and my experience has been exceptional. The doctor's care is outstanding, and the entire staff is professional and attentive. I must especially commend KARLA at the front desk. She is consistently responsive, organized, and supportive, ensuring every visit is smooth and reassuring. I highly recommend this office for anyone seeking top-tier care. read more

I was referred to Dr. Liang by my psychologist, and I feel lucky she did so. Dr. Liang is pragmatic and caring, and easy to work with. She did a great job understanding my needs, and ensuring I got the treatment I needed. Her staff is very efficient and friendly. I highly recommend Dr. Liang and Clear Insight. read more

After an awful experience with a different office, I can clearly see how wonderful Dr. Liang and her team have been to me. She listens intently, but never jumps to conclusions. She's very open minded and sympathetic (unlike others in her profession who can arrogantly force a hasty diagnosis). Her team will work with you with any last minute emergencies. If I could take Dr. Liang and her team with me to my new home, I would. I miss them dearly. read more

I've been a patient of Dr. Li Liang for almost 7 years. I was diagnosed Bipolar 13 years ago and when I moved here from Washington State, I was obviously nervous with finding the right doctor. I have been through many over the years and I won't trust my mental health with just anyone. Dr. Li Liang was a God send. I've never felt more comfortable. She has never judged me, shamed me, or made me feel crazy. I have a say in my care, the most important thing for me. read more

I've been seeing Dr. Li Liang for my ADHD and she has been so helpful. She's always on top of her game breaking down her explanations for me to easily understand what's going on. And not to loose me in all the medical terminology. Her team is very responsive on getting back you me neither it's via email or by phone call. She's made visits easier with Video appointments so I don't have to take much time out of work. read more

I have worked with both Dr. Ling and N.P. Patel they have always put my mental state first. I had been misdiagnosed by another Dr. And N.P. Patel realized what was going on and got me on the right medication. This is the best I have felt in many years. I hate that I am relocating out of state and hope I can find care as good as I have gotten here in these few years. Thank you, Chandra read more

I have Dr. Li Liang for a good long while. Sadly, I'm having to leave her as a patient due to insurance change. She has been worth everything and more. Anytime I was in her office, she was attentive, remembered subtle details, and really actually listened to my concerns and ideas and goals. She truly cares about her patients, and listens, and it shows. Not only that, now that I'm changing doctors, she was able to write one last prescription to hold me over with my medication until I become established with my new doctor. She did not have to do that, and she did. I really wish I could keep Dr. Liang, but at least for now, while I have different insurance, I'll have to go elsewhere. Should any future insurance cover through her again, absolutely will be back. read more

Anyone notice Dr Liang takes responsibility for absolutely nothing? There seems to be a few themes here in the negative reviews: she's in it for the $, she doesn't listen, and she treats people as though they're disposable and unimportant. That's just top notch for someone working with vulnerable people. Dr Liang, you need another Ethics class or two. Or 17. I was her patient in 2017. Pregnant. She deserted me as soon as I lost my health insurance EVEN though I was paying out of pocket In full. Every month. She abruptly told me she couldn't be my doctor with zero warning, which is unethical. When I started having terrible side effects from discontinuing meds while PREGNANT she said "call 911" and started yelling at me about "responsibility." I basically begged her for help. What kind of pill mill scam is this place. I've never forgotten my experience. And I never will. I was vulnerable and afraid. As soon as I became slightly less profitable you abandoned me. You're a bad person. And I have all of this documented thoroughly so please come at me with some lame deflection. Have you ever been evaluated? No offense, fellow mental health sufferers. Also why the hell are you responding to peoples comments with personal medical information? How have you not been sued into bankruptcy? What pharmaceutical company bought you a legal team? Wow this was cathartic. I've held some serious mistrust for providers ever since I had the displeasure and- quite frankly- misery of trusting my health with your care. Go ahead and respond with whatever garbage blah blah policy blah not my fault blah patient responsibility nonsense. I would also be extremely careful about any information you reveal. You need to take an ethics class, Li. Also: make sure you request your medical records with all documentation and notes, because she lies like crazy. Have a great weekend! read more

I have been a patient of Dr. Liang for the last 10+ years since I have moved to San Diego/California. Dr. Liang has always made me feel really comfortable & I have never felt judged by her - she is professional & accommodating to your needs & situation. Dr. Liang has been extremely helpful and informative to me, and I would recommend her as a psychiatrist. read more

Incompetent and shames for being overweight. I should have noted the incompetency when Dr. Liang instructed me to be evaluated by a 3rd party for my issue I came to her with. After I got a diagnosis from a more competent doctor, and we were discussing medication, she asked for my height and weight. She exclaimed, "oh wow" when I told her my weight. She tried to recover by saying, "I didn't realize you were so tall." ?? It hit me the wrong way but I let it go. After being on medication for 3 weeks, I had an appointment to discuss it. What was her FIRST question before anything else? My weight.... When I told her it was unchanged she acted surprised. Then she asked my blood pressure. I told her the medication, being a stimulant, raised my blood pressure. Her response was, "I don't think so. I think it's something else....." I explained to her thoroughly how my blood pressure was normal before the medication and normal after not taking the medication, it was too important for her to imply my blood pressure was due to being overweight, even though that is not true. She approached me with two options. I either try a non-stimulant medication, which I had in the past that did not work, or I focus on "my health" and come back to her in the future to try again. I explained to her that my weight is due to a hormonal problem and I had been working with an endocrinologist to fix, but for people who fat shame, the reality of the issue is irrelevant, all she sees is fatness and she can't handle that. Obviously I opted "for my health," and will not be returning to this practice. As a psychiatrist, you would think she knows how body dysmorphia can negatively affect a patient. Keep in mind, she NEVER ONCE asked me "how did you feel on the medication?" nor "Do you like it?"... Nope. Her only question was, "how much do you weigh?" This was not the only issue at the office. Her assistant Patel was condescending, didn't have the correct information, thought I was on a different medication, and gave me incorrect information about dosing. Maybe they need to have a chat and get on the same page. Deeply disappointed. I think they need to educate themselves and realize that being overweight does not always equal eating too much. There are a multitude of health issues that cause weight gain, and someone can be perfectly healthy without being skinny. read more

I'm actually leaving this review based on my experience in 2017, since dr Liang bullied me into deleting my yelp review and for some reason, 5 years later, I still am pissed about m6 experience. And I don't care about her reputation. The front desk was completely incompetent. They would schedule appts and the doctor would be running half hour or more behind, staff doesn't call to warn you, or ask if you can come later. They just cram as many people as they can into their schedule and then she would only see me for 10 minutes, IF that. All she had me do was take a stupid assessment and then was like "here's your prescription" and that was about it. She wants a new damn appt for every script refill...she claims it's "policy" BS. Total BS. It's about MONEY for her, that's all she cares about, she's a money hungry "doctor" if you can call her that. She blames others patients for her schedule falling behind, not cool, it's YOU'RE fault in the end and you should have a policy in place for late patients, it's not fair to us that come on time. THANK GOD I FOUND A NEW PSYCH who actually LISTENS to me and doesn't just want to shove pills down my throat and charge insurance. I literally loath this woman and her practice with all my soul. Please dr Liang don't even respond to my review because you are bullshit and I don't care what you have to say, you're a pathetic excuse for a psych dr. If anyone needs one, message me and I'll give you the number to mine read more

Dr. Liang has been very supportive and caring since I started seeing her a few months ago. She has taken the time to listen and I've found her to be a great help with my situation. I can highly recommend her to anyone. read more

Dr. Liang is such a breath of fresh air. Her professionalism, attentiveness and knowledge serve her patients well. You will find a clean waiting room with pleasant, helpful staff upon entering her office. Additionally, her PA, Mr. Tariq Parwani, maintains the same level of professionalism, authenticity and patient care that Dr. Liang offers l, which bolsters the environment in sum. She takes insurance and her front desk staff will happily assist you in an queries or requests that you have. If you're in need of mental health services look no further, give the office of Dr. Liang a try you'll be happy that you did. read more

Dr. Liang is incredible. She is attentive, professional, and makes me feel at ease. She was able to diagnose exactly what I was struggling with and work with me to find the best solution. The front office staff is also wonderful. Would highly recommend coming here if you are considering seeing a psychiatrist. read more

Dr. Li Liang and the staff have been so wonderful these past years especially during covid and navigating through tele health . They have always truly listened to me and helped me so much even with battling my insurance to get the right prescription. Whether I am a meeting with Dr. Liang , a nurse practitioner or PA I always feel like they truly care about what's going on in my life beyond just writing me a prescription. read more

I have been coming here for a few years. I thought they were a decent clinic initially but I must say my opinion has changed recently based on a few occurrences. My conclusion---money is a huge motivating factor for them. They keep your credit card stored and on file (looking back that is a bit of a red flag) I had a visit on September 6th 2021. I paid my Aetna copay of $50 (for specialty )visit on my visa card. Recently (April 2022) I was looking at my Visa statement and there was an additional charge of $10. I called and they said that it was from my previous appointment and that the insurance didn't pay them enough (so apparently they decided unbenknowst to me to pass the charge along). I didn't protest based on the fact that they seemed like decent reasonable people and thought it must legitimate. Recent occurrence made me revisit this. I am only responsible for the copay, nothing more, that is policy. The additional charge is probably illegal. There are several suprise medical billing laws in California. Fast forward to present day. I had an appointment for follow-up. I have a very good healthnet plan and I thought they had this on file. My specialty copays are $30. This is what I expected to pay. I get a call that afternoon saying that my Aetna is not active. I said, "yes I have Healthnet now, I thought you had that on file". They said, "sorry we don't take healthnet you have to self pay $150". This really bothered me. My income is not what it used to be. I would have gotten medication refills elsewhere if I knew it was going to cost me $150. I protested and said, "I think the clinic should bear some responsibility for not asking if my insurance was current and determining whether or not insurance would cover" (every other clinic seems to do this). I am reasonable and was prepared to pay a negotiated self pay rate but they would barely budge. All I can say is thank God I recently had to change credit cards so they didn't have an active card otherwise I am quite certain they would have charged me $150. I asked to speak to Dr. Liang and she refused. The office manager threatened that I had to pay that day. I said "bill me". She said it will go to collections. I just said just "bill me". That is when she hung up (apparently other patients on here have been hung up on----read reviews). So that is where we are at. I tried to contact the owner of clinic, so far to no avail. Will update if I hear back. I am pretty disappointed and frustrated at this point. read more

Clearinsight Psychiatry - Psychiatrists Near Me - San Diego, California

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My 1st appointment with Dr. Liang was what I had hoped for in a Doctor. I felt like she cared. Unlike the last person who I was seeing, who just wrote me a script. During my first appointment with Dr. Liang I prescribed a new medication. I went to pick up my script and it was outrageously unaffordable. So I called the Doctors office to have Dr. Liang prescribe me something else that was comparable. Dr. Liang called me and I proceeded to tell her what my issue was with the new medication she prescribed me. It took sometime to do so because she was talking over me and would not take the time to Listen. Which on my end was very frustrating and gave me pause as to whether or not I was going to keep her as a doctor. Listening is a Huge part of her job. When Dr. Liang stopped talking and heard what I had to say she understood. Than I asked if she could prescribe me a new medication. She said I needed to make a new appointment to do so, she needed to explain to me the medication side effects and so on. Dr. Liang said she did not want to go back and forth with me about my medications and whether or not I can afford one or another so she asked me to call my insurance and have them give me a few medication suggestions find out their costs and than make an appointment with her. Than she would prescribe me a new medication. Oh, and by the way she at one point while talking to her she asked me to get another doctor if I wanted to. What??? I thought I found a doctor... So, not thinking I called my Insurance and did just that. After doing so I thought about it more and it did not make any sense to me that my insurer be the one to give suggestions as to which medication I should take. So I went to my pharmacist to ask for their suggestions to see if they would even give me any. My pharmacist let me know that he could not give any input as to which medications I should take, he did not want to be liable and it was not possible for him to do so. He also said their are so many kinds of medications that could be prescribed and in various classes. My suspicions were validated. It is not ethical for a doctor to have someone else who does not even know me suggest a medication and than prescribe it to me. I am pretty sure Dr. Liang knows better than to ask my insurer to be the one to suggest what medications I should take. The bottom line is this. Dr. Liang is a doctor who I went to for help and she failed me. I would not recommend Dr. Liang. She is able to play the part but ultimately is not to be trusted. She is just another doctor writing a script, and in my case, she was going to write one based of of a person working as a Insurance agent recommendations. To respond to Dr. Liang. There is no excuse for her to have me ask my insurance to be the one to recommend what medication I should be taken. I completely understood that I needed to make a new appointment in order for her to prescribe me a new medication and made an appointment to do so. It was Dr. Liang's responsibility to give me alternative medications to be taken and go from there, not an unlicensed insure who does not know my medical background and could not do so without knowing. I did make an appointment to see her and do so but I had to wait two weeks. Dr. Liang new I needed to change my medication that I currently was on because they were not working. How is that okay. read more

Dr. Liang has been my Dr for the past five years. She is very sweet, attentive, an excellent listener and great sense of humor. I especially appreciate the professionalism of her administrative team, Karla, Pauline and Katie. They always get me in promptly and provide courtesy calls to remind me about my appointments in advance. If they are behind schedule (which has only happened one time in 5 yrs) they call in advance to let you know. I attend my appointments on a one hour lunch break with little to no wait. It is refreshing to be a patient of Clearinsight Psychiatry. Thanks for helping me keep my sanity ladies. You all rock!!! read more

Wow. I have never felt more understood and cared for as a patient. Dr Li Liang has been a breath of fresh air, after being treated poorly by many doctors about my adult add diagnosis. She takes the time to truly figure out where I'm struggling and she meets me there. Even though we've only done virtual appointments so far due to COVID, she has changed my life for the better. So thankful to have help from someone who totally understands! Five stars isn't enough read more

I'm disappointed. I reached out for help and thought the practice would be better run and communication to be more professional. I'll be looking for a different provider. *I just received the response from Clearinsight Psychiatry regarding my review and found it to be similarly defensive and vague as the last time I spoke with the administrative staff. This is an excellent example of the poor and defensive communication I experienced from them via telephone. My experience is this, people make mistakes all the time and that's ok. However, as providers and the admin who support those providers/provide frontline communication to patients, there is a high level of professionalism expected and that is commensurate with the income earned in those positions. My experience with the administration at Clearinsight is that they are lackadaisical regarding communication and expectations while engaging in self-righteous indignation when called out on it. I would strongly encourage individuals to select a provider office with whom they feel comfortable and respected. Providers are part of a care team whose sole role in anyone's life is to help them achieve their best/healthiest self. If administration treats you like you're a dime a dozen and believes themselves' to be somehow above reproach or correction of errors--shoot, if they do not recognize that they work for your health and welfare--FIRE THEM AND FIND SOMEONE ELSE. There are a lot of great psychiatric provider groups out there. I cannot say that this office is not one of them. I would encourage them to perhaps pursue a deeper sense of recognition of their own human failings in hopes of providing more productive and effective services for a patient population. Or just go work somewhere else and let the people who are invested do the work. In the meantime, if you don't like getting bad reviews Karla, take a step back and address the issues. Clapping back might feel good to you, but it's just unprofessional and reaffirms the original statement. *In response to message/post from Dr. Li Lang: Good morning, Dr. Lang. I appreciate you following up. I want to make sure that you are aware that, as kind as the person was who scheduled the appointment, I was never informed of the 48hr in advance requirement for the paperwork. I was told "as soon as you can so that I can get you in sooner, if there is a cancelation." Never was a different timeline articulated until I received a text message from your office notifying me that my appointment would be canceled approximately 1hr after the message was received. Nobody from your office called me or left any voicemail confirming that everything was ok. Noone asked me if I had a printer available to me. Also, all of this took place approximately 4 or 5 days prior to my scheduled appointment. When I had a break from work and had a moment to call, I was met with a very gruff and defensive response. Noone offered an apology or received the feedback with anything beyond defensiveness. This is why I posted the review. I struggle to have faith that anything will change with the office staff based on Karla's reaction on the phone and her subsequent response on Yelp. That being said, I do very much appreciate your response. *Also, perhaps put the timeline on documentation submission in bold on the page? Perhaps mention that those are business days or do not schedule new clients for Mondays? I have also heard that there are a fair number of professional education programs that offer CMEs that can help with building small group practices for professionals who are struggling with managing effective patient care. From what I understand, the services are worth their weight. I can genuinely echo your sentiment and hope that you can find the help that you need as well. read more

Update: My wife had her appointment with Dr. Liang yesterday. The problem has been resolved and apologies were made. We appreciate the effort by the office to make things right. read more

I think the psychiatrist and her nurse are both great. I'm moving across country and the APRN still managed to help me with my prescription needs with my future in mind. Most places would just turn you away if they knew you couldn't come back. The only reason I'm giving 4 stars is because of the front desk staff. I've had several issues with scheduling. Once I even went in with my appointment card for them to realize it was never put in the system on their end. Luckily, my psychiatric needs are very crucial so I was patient and understanding that mistakes happen. My most recent appointment was scheduled for the wrong time, again, and I told her there was no way I scheduled for the time she said cus I had another appointment already scheduled with another doctor that was made months ago. The woman at the desk said something of the lines of "I doubt that" but it's alright, I was able to reschedule and be seen the next day. All in all, the medical team is great. Don't be afraid to speak to the nurse, she is qualified to prescribe medication and has a strong understanding of psychiatric needs. She is also very easy to work with. read more

Horrible dr. Went In and had to wait. Once I was in there she started asking me all kinds of questions that were none of her business and did not obtain to What I was there for. After I didn't answer her questions right she started what I felt was an ambush. At this point I did not want her to treat me. From the moment I walked in, I had a bad vibe after most of the paperwork consisted of my CC information Save your time, money and dignity and go somewhere else. She is a crook. read more

Dr. Liang is a very smart and attentive Doctor who is kind and welcoming. She hires top notch people and runs her business very well. Once you start going there is no reason to leave. read more

I found Dr. Liang about a year and a half ago while hopelessly looking for a Psychiatrist. What sold me was that when I called for my initial consultation they were able to get me in in a few days- unheard with specialist. Dr. Liang did a great first consultation and did a deep dive in understanding my past and why I was showing up at her office. I am always listened to and always included in my treatment plan- this is so important to me. I have also seen NP Eloisa who is great and very attentive. Eloisa helped me understand a different type of medication and really explained the "science" part of it. I am always greeted with a warm smile and best of all is that I always leave the office feeling supported. read more

If you know you just need behavior therapy and not medication, then definitely go find somebody else who can really help with your problems instead of wasting your money and time with Dr Liang. I was referred to Dr Liang by my family doctor for getting behavior therapy. I waited for almost 2 months to get an appointment and talked to Dr Liang for 20 mins explaining my problems, only to find out the Dr Liang can't help me. She said she can only help people who needs medication and I'm not one of them. She charged me $227 for telling her my problem for 20 mins and walking out without any treatment. Granted, she did have the front desk sent me some referrals for behavior therapy. In her $227 charge, there was a $167 first visit charge and another $60 for therapy. But she NEVER did any therapy with me. She just listened to my problem and told me I don't need medication. I asked the office if they can remove the $60 therapy fee as she didn't do any therapy, but the office said that the way its billed. read more

I have received so much wonderful assistance from Dr. Liang and her office staff. They go above and beyond. I came to Dr. Liang years ago, and she gave me her expertise alongside a genuinely caring warmth about what I was going through. Together, we worked to find a medication that truly changed my life for the better. I am in so much gratitude. Thank you all so much! read more

Dr Liang is so great to work with! She is so helpful and knowledgeable! She is easy to talk to and makes me feel better!

I have been seeing Dr. Liang for a little over a year now and I am pleased with her and her staff. My first phone call to schedule an appointment was a breeze. I've had to reschedule few times and they are very flexible. Her office is clean and well maintained. I stopped taking my medication for a few years and needed to be put on them again. She prescribed me a different medication after listening to my concerns regarding the previous one and I am happy to say, it is working well for me. No headaches or any side effects at all. She listens to all concerns and clarifies my understanding on issues I have. I cannot be more pleased with Dr. Liang! read more

I've seen Dr. Liang for a year and a half and have been very satisfied with everything. She does a thorough history for your first appointment and explains everything. Front desk is always extremely nice and helpful. They give email appointment reminders which is nice. I have recommended her to people I know. I just wanted to make sure I give a review since I know I rely on Yelp so much when searching for doctors, dentists, etc but usually there aren't many reviews. read more

Clearinsight Psychiatry - Reception area - Psychiatrists Near Me - San Diego, California

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My daughter met with Dr. Liang a few times and was told my daughter should have time off from work. My daughter asked several times if the MD or office could complete the disability paperwork. The office asked my daughter to contact her primary care so they could fill out the disability forms. The primary care said she wished she could help my daughter but she isn't the treating physician for the psychiatric issues and Dr. Liang is the correct person to fill out the paperwork. Nevertheless, I got involved and called Dr.Liangs office many times (at least 6) and was told on several occasions they still would not fill out the paperwork. My daughter had to find a new MD who had no problem filling out the necessary disability paperwork. My daughter lost out on at least two months pay (which won't be recovered), is a student, and was trying to manage her psychiatric issues no thanks to this office. Poor medical care to say the least. Im in healthcare and I've filled out disability paperwork for my patients many times and it literally takes 10 minutes or less. read more

Dr. Liang is so nice!!!! During my session with her, she really tried to get to know me and my problems. She listened and I got a sense that she truly cares. She was calm and patient as I explained what I needed help with. She did not rush me or judge me. She was professional, friendly, and most of all, helpful. If I could give more than 5 stars, I definitely would! read more

I transferred to Dr. Liang from another doctor and have nothing but good things to say about her, Eloisa, and her staff. She listens carefully to everything her patients say and cares about her patients getting the treatment that works well for them. I would definitely recommend her to friends and family. read more

I didn't think it was possible for the office to get any worse, yet they have. They sent me a bill that is 3 years old to an address I haven't lived at for over 2 years. The bill was incorrect. They didn't bill my insurance. Then, when I told them my address was wrong and needed to be updated they said they had to go with what is on the file. Well, then your asses won't hear from me. It was a fluke that the people living at that address now contacted me. Get your shit together over there! I feel bad for anyone that thinks that their office is decent. read more

I have been going to clearinsight for 4 years! Dr. Liang and NP Dietrich do a phenomenal job making me feel comfortable. They are both very genuine people who want to help as much as they can. They do not rush you in and out of appointments. They take their time with each patient and really care about what's going on in your life. I would definitely recommend Clearinsight to anybody who is looking for a psychiatrist. read more

I have been a patient of Dr. Liang's for about a decade. I first started seeing a psychiatrist when I was 15 and I had switched around to a couple different ones as I did not feel quite comfortable with any of them. Finally I met Dr. Liang and have been seeing her ever since! Dr. Liang is a kind, caring psychiatrist. I have always felt I can be completely open with her and she takes the time to really understand how I'm feeling to better treat me and I have always appreciated that. Her office staff is always friendly and willing to help if I need to reschedule, need something faxed in, etc. The two NPs she has in this office are great too. I've met with Eloisa Dietrich several times now and she is kind and compassionate like Dr. Liang. I met with the male NP one time and he was great as well. No complaints. Love everything about this office. read more

I like to give professionals the benefit of the doubt. After going to Dr. Liang for 2 years we were finally able to adjust my meds to where things are finally in sync. However, my experience has been subpar. When ever something came up with my pharmacy and Dr. Liang's office it was like pulling teeth. There was always some excuse as to why I needed to go back to the Dr.s office to straighten out my prescription. Of course this always came with a copay. Most recently, my pharmacy was not able to fill my prescription because of the way the dr had written it. The dr kept rejecting the request from the pharmacy because she wanted to see me. I informed her office that the prescriptions I took were fine and did not need adjusting. I was running low on my meds and they told me that my prescription would not be filled because it was office to see Dr. Liang and be " stable" to be able to get a 6 month refill prescription. This just does not seem right to me because I have been going to this office for 2 years now. The office staff is NEVER helpful and are not empathetic or really care about what a patient is going through. I understand that this is a business but, to ask a patient to keep coming back ever 3 months for the same meds for a visit that lasts no longer than 10 minutes is bonkers. I told the staff that I can't stop taking my meds just to come in for another visit to really only pay my copay to have the Dr. write me the same damn prescription. When I said this was not logical and seemed like they just wanted my payment and that I would need to find another Dr because this is pointless and I'm not being helped. The woman just said OK!!! OK?! Really? I was so incensed that I had to hang up. In short, mental health should not be taken lightly and ironically this office seems to. Find another office. My overall experience is just disappointing... Good luck to you. read more

I had been looking for years for a good psychiatrist and I hadn't been able to find one. My anxiety was so severe I could hardly leave the house and my stress level was always so high. After finding Dr. Liang, my life has changed SO much for the better. She is so kind and has helped me with my issues so much that my anxiety is now hardly ever noticeable. I love her so much and even only after a year, I know that she is the best out there! She truly cares and really just wants to help. read more

She is amazing! I have been to at least 4 or 5 psychiatrists and have stuck with her because nobody compares. She actually cares about her patients and I recommend everyone to her. Liang listens to what I have to say and she actually wants to help me rather than push medications to make more money. In the past, I experienced the opposite, I felt so relieved when I started going to her! I had trouble finding the right medications and finally found them after the first time I went to Dr. Liang. I love the nurse practitioner that works with her as well! read more

I had an appointment about two weeks ago that I scheduled far in advance because I knew I would be running out of medication soon. On the day of the appointment, I was looking for how to start the telehealth visit when I noticed I had a voicemail from them from the day before stating that my appointment was canceled because I had not completed my intake paperwork. I was extremely frustrated because it was not communicated that the paperwork needed to be done a day in advance. I also did not receive any emails, text messages, or other phone calls about the intake paperwork other than the voicemail canceling my appointment. Later that week, on Wednesday, I talked with my therapist about the issue and she offered to reach out to them and ask for them to get me in as soon as possible. I was delighted, and she reached out that day, including to reach out to me via email because my phone was broken at the time. The following Monday, I received a couple of emails from my mom stating that the office had called her, and a last-minute appointment had opened up. Unfortunately, I didn't see her emails until after the available appointment had passed. I still received no email communication from their office that they were trying to get me in or spoken with my therapist. For obvious reasons, I cannot confirm that my therapist communicated with them to email me, so I'm not sure who dropped the ball. Still, in the end, I just chalked it up to an unfortunate occurrence and appreciated that they at least tried to get me in. Today though, with my phone working again, I called the office to try to make an appointment. I began to explain my situation, and the woman on the phone interrupted me twice to put me on hold and finally came back and said, "sorry, I keep getting distracted." I didn't think anything of it and reassured her it was all good, and I totally understand. After finally explaining my issue, I was told that the soonest available appointment was more than two weeks out. I explained that I would be out of medication in 4 days and that I was a little frustrated because they canceled my original appointment because I hadn't completed my intake paperwork a day in advance (I've never seen a doctor where you don't do intake paperwork right before the appt). I asked if there was anything they could do because running out of my meds would put me in a dangerous situation. She said no and said I should look for another psychiatrist in San Diego that can fit me in. I thought that was jumping to an extreme pretty quickly (and the odds of finding one are incredibly low), so I ignored it and asked if she could at least explain my situation to the doctor to see if she could do anything. Her immediate response was, "I'm sorry, but I have to take another call." I was shocked and asked," Are you hanging up on me?" She then hung up on me. I've never dealt with a psychiatric office that shows such little regard for their clients. Then again, I guess I never got to be one of their clients in the first place. read more