Excellent experience with Safelite! I really can't say enough about the service I received from…read morethe Eastgate location. My daughter's back window was busted out by a snow plow and Safelite made the process incredibly easy on me for replacement. The communication from start to finish was professional, quick and left no stone unturned. Originally, they were going to come to my office to replace the window but due to the cold weather, we had to adjust and bring the car to them. With the change, Safelite was considerate of my schedule and made sure to accommodate my needs. Everyone from the office staff to the technician were very polite and helpful. After finishing the repair, the technician came out to speak with me and informed me of everything he had done and what I should and should not do over the next few days to ensure there is no issues with the glass. Hats off to Safelite for providing such great service...hopefully I don't need their services again in the future, but if I do, I won't hesitate to use them as my first choice!

Waited all afternoon for them to come to scheduled appointments Trent, they never came, then…read morerescheduled for 5 days later. Horrible waste of time!

Steer clear of this business. I purchased an oversized wall mirror less than three years ago, and…read morethe silver backing is already deteriorating. It seems their lower prices come at the cost of using poor-quality materials. They'll only replace the mirror if you pay for installation again--what a disappointment! It's no surprise this company ranks among the lowest-rated local glass providers.

Started with a visit on Le saint dr. They have a nice sized showroom. The staff there are very…read morehelpful and can provide additional information with product literature. Installation was scheduled and completed within a couple of weeks. We had a small issue with a scratch on one of the panels of the shower glass, but there were no issues having them replace and reinstall a new piece of glass. Customer service was super good. I would use them again with no hesitation

I called them up to price and schedule a windshield replacement. Joe was very nice and gave me a…read morereally good deal that included lifetime leak (assuring me this is a rare case anyway) and rock chip repair. When I got there Joe was the same nice guy as he was on the phone and gracious to be of service. The waiting area is clean and cool (summertime) and had a TV to preoccupy your waiting time if you don't otherwise have a smart phone to do the same. The windshield replacement took an hour (like he said it would). There was an older gentleman that came inside and spoke briefly to me, then left out proclaiming his 50 years of military service. I'm not sure if that was an owner or not but it was slightly uncomfortable. I do recommend this establishment to anyone needing glass repair/replacement or tinting. TechnaGlass also offers customized WeatherTech floor mats.

They get it done right and seem to have the best product, price, promise and support. Impressed…read morewith everything. I highly recommend this place!!! I have a tough to fit Mercedes and there was a slight sound that they went through "the roof" figuratively to silence. I love the service and quality.

I have USAA for my insurance and they have a contract with Safelite, but Safelite won't replace…read moreglass on older vehicles, thanks Safelite... So, I was on my own to find another company that Safelite has in their network for my 1997 BMW. I called Jack's Glass in Covington and Jason answered the phone, super helpful and found the way to yes I can help you. Thankfully, any windshield from 1993-1998 for a BMW 3 Series (E36) will work for my vehicle. Just to be sure, Jason had me come to his shop this past Friday on 27 March 2026 for a dry run to be sure the windshield would work and scheduled me for Monday the 30th at 0800 when we realized it would. The technician was done by 0845 and I was on my way at 0900 after letting the sealer set for 15 minutes, quality, service and value were top notch, thanks again Jason! Jason has been in the biz his whole life, so he knows glass inside and out, highly recommended!!

Too expensive so I decided to paint instead. They responded quickly. Too expensive so I decided to…read morepaint instead. They responded quickly.