It's never fun coming outside to see your window shattered on the ground, but ClearShield helps…read moremake the process seamless for replacement. Within 3 hours of calling about the issue, ClearShield had sent a representative to come and replace my window. We had a little snag (they brought the wrong size window), but they were able to quickly fix this and come to my work location the next day. The whole fix took less than an hour and the serviceperson was extremely kind. Per the invoice it looked like they didn't even charge for labor, so I think I probably should have tipped this guy (which I feel bad about so ClearShield let me know), but all in all a great experience for a lousy issue.

Prompt and professional service. They were able to come to my workplace within two hours of my…read morecall. Joe, the installer, did a great job. Courteous and professional!

Had Caliber repair my 2026 GMC Terrain Denali through my…read moreinsurance. The staff was very professional and friendly, the estimated time for the repair was shorter then projected The repair work was Awesome.

Nobody wants to be in an accident and it's even more of a pain when you weren't at fault. The team…read moreat the Loveland location took care of everything from start to finish in a professional and empathetic manner. I remember having a few questions the first time we met and they simply replied "we got this, it's what we do", it was nice to go home knowing that they would handle all the details. If you care about your car and your safety this is the place to go, they go above and beyond simply fixing the dent including checking to make sure that there isn't more damage you can't see from the outside and checking your sensors/cameras/safety systems so that they continue to work the way they are designed to. I also must mention that I was not charged for the days that my vehicle sat on the lot before insurance was settlements , which happened to be nearly 2 weeks. I had friends warn me that I would be charged a storage or parking fee for all those days and the awesome folks at Caliber didn't charge me a dime! I was so happy that they thought that practice was as ridiculous as I did and even happier to tell my friends that I wasn't charged!!

My daughter's car has been there since November She has…read morebeen without transportation With all the excuses they could have provided a rental So inconvenient

Great service. My car looks great. Can't wait to put it on the road. Will definitely do business…read moreagain.

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

Steve called me with an expected arrival time and then showed up, did the work and was a complete…read moreprofessional. I recommend American Auto Glass without reservation. Excellent work

Went to the Western Hills shop 1st. After some discussion it was decided that their facility wasn't…read morecapable to make replacement and necessary calibration. They referred us to the Fairfield office Much better experience. Drove 30 miles in heavy rain but in was worth it. The lady at the desk researched our situation and advised us that we would likely be there all day. She looked into the Florence location- much closer and booked us in there. This young lady is probably the best customer service person I've dealt with. Thorough, attentive, just great. I only gave a 4 star rating 3 for the Western Hills 5 star for Fairfield

I requested a windshield replacement which was offered within a week of my call. The glass has been…read moregreat for the value and I'm happy about the lifetime warranty on it. Unfortunately, there was a fair amount of residue left on the windows along with debris inside the car on the dash. I also noticed some grease on the inside fabric. Just something to keep in mind if you want to come here.

I had an amazing experience with this company. I was dealing with a very stressful situation with…read moremy car insurance adjuster and felt deeply concerned. I reached out to the shop directly and spoke with Ben, who was professional, kind, and patient. When I brought my vehicle in for an estimate, I also met Caitlin. She was very kind and helpful, and she assisted me with getting set up with a rental car. I chose to work directly with them, and I am very pleased with my experience. Everyone I interacted with was professional, knowledgeable, kind, and helpful. Based on my experience, I would highly recommend them.

The service from Benjamin was excellent. I got a complete quote and their prices were good. The car…read morecame back perfect. Definitely would recommend them.

They do great work! Their hours are 8-6, so expect to miss a little work. They are owned by the…read morePerformance dealerships in Fairfield, so I trust their technical expertise with my Camry Hybrid. Don't ask them when they will be finished, rather ask when they will be finished disassembling your car. Only after taking everything apart will they know when they will have it put together. I was done in a week.

Took my 2018 Accord in for front end repair. After I picked it up I took it to the company I used…read moreto apply the invisible bra (3M paint protection). They refused to apply the new bra because of the condition of the repaired paint. They said they did not want the debris in the Performance paint job to look like they failed to clean the surface before they put on the new bra. They also pointed out the difference in paint color which was very noticeable under their lights. I took the car back to Preformance and was told "I guess we can try and wet sand it to smooth it out". When I asked about the color they just told me the white pearl was hard to match... In the end they did nothing to resolve the situation.

Horizon Autoglass is highly recommended! I had my rear windshield shattered by my garage door on a…read moreSunday. I texted Daniel among about ten other options. Daniel was the only person who responded. He helped me find a part I needed to fix the windshield wiper and offered repair and install that while he fixed the glass. By the time other people were reaching back out to me 24 hours later, Daniel had already completed the job. Everyone else finally responding also quoted prices that were sometimes double or triple Daniel's price. I will always go with and recommend Horizon Autoglass if anyone is ever in need. He was so kind and accommodating. My co workers who met him quoted "He's just a really nice guy and he was so methodical. Will you send me his contact?" Thank you for all of your help! Highly recommended!

Very professional guys .. they are upfront with all pricing and options .. highly recommend this…read morecompany for any auto glass needs