Great location, nice open air covered patio seating, great staff. The views are great. It's right…read moreon the water. Dog friendly. We ate lunch and had a few drinks. All food was good. Not your typical all fried food marina.

Atmosphere is awesome, service is very good, food not so much..! Had chicken wings and a pizza …read more. pizza was horrible and wings were so so

We stayed in cabin #11 in the off-season. I get it. I'll list the complaints first then add the…read moregood stuff at the end. The cabin was moderately clean, the cable box in the bed room did not work and only one bed had a TV. By moderate I mean, there was dust in the corners, a couple of stink bugs leftover from the fall invasion and dust on most everything. That's the end of the bad stuff. We dealt with it and left it in better than we found it shape. Good stuff: Convenient to the lake, quiet, nice kitchen and large clean beds. We enjoyed our time and I would rent again in the same spot.

I have to give this place credit! They mad a great decision to get Amigos Mexican Restaurant to…read moretake over the food and beverage portion of the marina! I had left a not so good review in the past but I will give this positive one and be supportive of the changes. New manager for the marina is great, maintenance folks and the office staff are friendly and helpful! Thanks for the much needed changes!!

Great staff and beautiful location. Friendly employees were super helpful arranging after-hours…read morecheck in

Large comfortable suites with free laundry, community kitchen, great staff & beautiful grounds;…read morewildlife approaches hotel including fox, deer, birds, turkeys, etc. fun Playgrounds, swings, beach and water play areas nearby. This location is FAR from restaurants and other activities.

I was coming from out of town. I had booked a boat for the 3rd of July 2016. I called several…read moretimes to confirm my reservation. Even 45 minutes out and they said my boat was ready. When I got there, they had given my boat to someone else. I am a combat vet who is very admitted about clear communication and procedures. For this to happen is piss poor attention to detail and customer service.

Me and the family rented a cabin for a weekend. The cabin was nice and we all felt comfortable. The…read moreview was great, as the cabin balcony looks over the lake. I wish that the resort had a better website that outlined what amenities the cabin did or did not have. I had to call several times to ask questions. The site does say that they have kitchenettes, but there is only a dorm fridge, a sink and NO stove. I could've prepared better had I know about this. There was only one roll of toilet paper in the bathroom. The cabin was nice and I would stay here again.

Uber-friendly staff, nicely decorated, and cozy. Owned and operated by the same family that owns…read moreand operates Sernicola's restaurant right around the corner. Beware the trains - they run all hours.

I wish I had known about the trains prior to reserving. We loved the location, the owner and…read moreeverything about it, but if I had known not sure I would have booked. I am sure the locals are used to it, but if your not, beware. Breakfast was great and loved the town!

Check out is at 11, yet they come around at 8, 9 and 10 saying check out, the owners are rude,…read moretried to say me and my wife was stealing their pillow, and the cleaning people get mad if you ask for toilet paper and claim they put some in your room

Did not seem happy about our potential arrival. Would not stop saying price of stay- even when I…read moreasked other questions. I haven't stayed here, but I don't recommend high expectations for calling the front desk.

We were travelling through Southern Tennessee and it came time for us to find a room for the night…read morein the Winchester area. We had looked at a place on Arnold AFB, but at the time it was government shutdown and so there was no chance of that happening. It would have been interesting to stay the night there though. So we went into town, and looked around at various places. The Best Western was the best fit for us, so that is where we went. Check in was an easy process, no issues there, and the room was clean and appropriate. Pricing was good, particularly since they honored a price I had been set by another vendor. We slept well, and glory unto glory, the shower had a decent shower head in it that allowed for a proper shower, not one of these rain shower heads that are absolute garbage in my book. If we were to ever come through this area again, we would absolutely consider the Best Western.

This hotel is the closest to my grandmother's rural home in Estill Springs, Tennessee. After…read moredriving a total of 14 hours in one day from Florida to this hotel, we were excited to get to the hotel and decompress; but this could not be further from what really happened. As we walked in there were plenty of unpleasant surprises. Including spiderwebs in the corner of the ceiling, the air vent being full of suspicious solids including hair maybe? Cocoons?? Bugs??? Who knows. The couch was dirty and hideous, the floors and toilet were dirty, and there a very weird stale smell wafting through the air. The cherry on top of the awful room was the straight-from-a-horror-film exposed brick cut-outs in the wall. However, onto the only positive of the stay: Karen at reception. She was so kind to my mom during her first stay at this hotel, and this visit too she was patient, kind, and empathetic. If you do stay at this hotel, make sure to try and look for Karen at the front desk. She was the one thing that made this experience somewhat enjoyable. If you choose to stay at this property, be sure to check your room before you unload all of your belongings.