Outstanding customer service, my AC went out on the 4th, called first thing on the 5th and they…read morewere able to have me up and running in less than an hour. Very knowledgeable and friendly technician

From the owner: B & G HVAC has been designing, installing and servicing, geothermal systems, heating, ventilation…read moreand air conditioning (HVAC) for residential, commercial and industrial customers since 2006. With our knowledge, experience and qualified technicians, B & G HVAC has become Central Iowa's most trusted and reliable providers of heating, ventilation and air conditioning geothermal solutions. We service all models of residential, commercial and industrial equipment, from conventional to geothermal.

Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

I have used this place over the years, before this experience to install a furnace in January 2007…read moreand recently, to get the fan motor fixed(I run the fan a lot) and have always had very good service from this company and at reasonable prices. Not only did they fix my fan, but gave a great recommendation for a company to replace my water heater! So, I've used their services long before the furnace replacement, probably well over 20 years now and I haven't a single complaint. Plus, they do things the correct way. I had another service company that gave me a higher quote on the furnace and were not going to put in the air intake vent on the new high efficiency furnace. So, BETTER SERVICE, reasonably priced!

I've know them from the late 60's and used their services since moving into our first house in '72…read more First class service and they installed our new furnace and AC. They do regular maintenance at a reasonable price.

Have had service done for a water leak and a problem with the plumbing. David and Matt were the…read moretechs dispatched and both were great. I highly recommend Total Comfort Group.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

The owner Roy Connett came to our home to give us an estimate on a heat pump and new A/C. He was…read moreupright and honest and very kind. We decided to go through Connet Svcs after we prayed and trusted the Lord about it.

We waited 4 days for service which was understandable on the first hot week of the year. The tech…read morecame out, installed a new blower motor, didn't secure it. It's now bouncing around and the AC still doesn't work. He did not stay long enough to watch the AC cycle. Called for them to come back and they bumped it 6 more days. Very poor customer service, not friendly, questionable knowledge. We went elsewhere.

The guy that came to check out AC today was real. He was open and honest and did what was only…read morenecessary. We didn't feel at all like he was trying to sell us on a high value change but informed us on a realistic move. Before winter of this previous year started a different employee came to check things out and was just as real. if you're looking for work for the quality of your dollar you won't be disappointed with this company.

I started using Neighbors several years ago when our original Geo system needed immediate repairs…read more Based on their feedback and help exploring incentives, we decided to upgrade to a new system. It has ran fault free. The technician is here today for a checkup. He is very professional and knowledgeable. The customer service is excellent. Neighbors also helped us on very short notice with a water heater replacement a couple years ago. It was a very cold time of winter as well and their fast service helped us prevent an extended period of cold showers!

Lenz was the first of three contractors I had give me a proposal for a new Furnace, AC & Water…read moreHeater.  Al was very professional, made a thorough review of our needs and desires regarding the equipment and add-ons. He gave us his best price right up front and No hard-sell! On install day, Curtis & Brody & Drae were very professional, took all precautions to keep the house clean and did excellent work. They made sure we knew everything about our new system before they left. We love our new Amana furnace and AC and our new Rheem water heater! At our request they also installed an Ecobee Smart thermostat, an iWave R 4900-20 air purification system and Aprilaire 700 Humidifier. I definitely recommend this family owned business! Al & Jenny have a GREAT TEAM!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

We used C & K Heating and Air Conditioning to replace the home furnace/AC when the 25 year old…read moreequipment began to fail. Their professional salesperson was knowledgeable and provided very competitive quotes and higher quality products and took care of all rebates without issue. We got better efficiency equipment and the quote was $1000 less than a competitor with less efficient equipment. Plus they provided a years worth of service 2 times/year) for free. The installers were very nice and cleaned up well. We also have used C and K's Plumbing service with good results. Had to put in a new shut off valve because the old one was leaking and very old, some fixture work in the bathroom, adding of a hand shower, and 16 fixing a wobbling toilet. Have found their people to all be professional, personable and reliable. The company communicates well via text to let you know when they are arriving with a picture of the service person which is a nice feature. I recommend C and K. We are two for two and I've just called them again today to fix a gas leak on a 1974 natural gas garage heater.

We recently asked C and K heating to come out and give us a quote for installing a new thermostat…read moreand potentially a humidifier for the furnace. They told us they would be by in the morning on the day we scheduled them to come out. After much waiting and repeated calls from us, they didn't arrive until mid-afternoon. Their quotes for the thermostat were humorously overpriced (300-500% markup for the themostat itself, then additional charges for the labor) and their quote for the humidifier was similarly high. After we told them that we would not be interested in their services at this time, they still charged us an $80 "service fee" for receiving those quotes. Needless to say, we won't be looking to work with them in the future.We recently asked C and K heating to come out and give us a quote for installing a new thermostat and potentially a humidifier for the furnace. They told us they would be by in the morning on the day we scheduled them to come out. After much waiting and repeated calls from us, they didn't arrive until mid-afternoon. Their quotes for the thermostat were humorously overpriced (300-500% markup for the themostat itself, then additional charges for the labor) and their quote for the humidifier was similarly high. After we told them that we would not be interested in their services at this time, they still charged us an $80 "service fee" for receiving those quotes. Needless to say, we won't be looking to work with them in the future.

This is a family run business with a couple of the nicest people around.... Brian and Dawn Dunmire…read moreare truly after it when it comes down to helping customers with heating and cooling issues... I recommend them ever chance I get. Small companies like this believe in what's cost affective to the customer Vs the company... you won't be disappointed and the both have a great sense of humor...