This is a great facility in greenville, especially for assisted living and dementia care.read more

I was only here for an ongoing seminar on Dementia but every participant who has a loved one at The…read moreGardens spoke highly of the quality of care.The facility was neat, updated, clean, with no off odors. The only problem I had was finding it. There is no clearly illuminated signage on Commonwealth. The most obvious sign was on Roper Mountain Road Extension.Based on the positive comments from other people that night, when the time comes that I have to search for an assisted living facility for my loved one with demential, I will assuredly look into The Gardens at Eastside. The only reason this not a 5 Star rating is because I 'm unable to address their quality of care.

After evaluating 11 facilities, we chose Palmettos. Their commitment to healthcare was far and…read moreabove all the others. They may cost more, but what is the cost of good quality care? We moved our mom in and everyone was welcoming - employees and residents alike. When the residents started saying "you're going to like it here" without solicitation, we were assured we found a great place. Ashley, the marketing director, was a champion to work with. We feel indebted to her for commitment to our family in supporting the move into Palmettos. She would even text us off-hours to see how things were going for our transition. I witnessed their maintenance director, Sonny - also a peach to be with, training new employees which showed me there is a comprehensive training program for new employees. We had the "pleasure" of participating in a fire drill on day two while we were setting up mom's apartment. It was organized and clearly something they take seriously and do regularly which makes us feel like they take their responsibilities seriously. Definitely 5 stars.

Prompt, Compassionate care. Wonderful staff that take their time with patients and familyread more

I've read the two other reviews and i am truly sorry they had a bad experience with this hospice…read morefacility. I'm also amazed. Because in November 2017 and in February 2019 my family used both Hospice in house care for my sister in 2017 and Hospice home are for my mother in 2019. And although I cannot report that everything was perfect, it was pretty great for the most part. In 2017 my sister died of liver failure she was very sick and we were just unable to care for her at home. I have to say that the hospice staff were compassionate and very professional. Were there staff members that I didn't care for... yes. There was one I felt didn't belong there. But she still did her job. My family is so appreciative of the care not only my sister received but the whole family received during the terrible time in our lives. They helped us with everything. Medicare,insurance, general information on what to expect, then the things we needed to think about that we were not ready to think about but they still needed to be thought about. The arrangements that would need to be made, getting death certificates, how many we would need. If we chose cremation what would that entail. Things nobody ever wants to deal with. I appreciated their help and experience. Then in February 2020 my mother was coming to the end of her life. She did not want to go to Hospice she wanted to pass in her own home. She was very determined to be in her own bed. We (my sister and I) took care of her the best we could for as long as we could. But she was in pain and sick and weak and was loosing control of her bodily functions. And at this point we realized we just couldn't do it by ourselves. We called hospice and found out about the home care program. And really that we had been eligible for awhile for the extra help. I cannot tell you just how great the home are staff was. They came I think 3 or 4 days a week for several hours a day. They worked with my mom. They helped us better understand how we could help her be more comfortable during this time. And again what to expect and what we would need to do when then time came. They also supplied whatever we needed. medicine, protective pads for the bed, disposable underwear,alcohol pads, so much can't even remember it all now. one night (actually a couple of nights) my mom fell and we were unable to help her up. But we were instructed to call hospice and they would call 911 for us. The hospice on call nurse got there in ten minutes. A lot faster than the ems. Also if I remember correctly this meant the EMS charged through hospice to Medicare. We did not have to worry about anything. Again like withe the experience with my sister there was a nurse that I thought or rather I didn't agree with how she handled something. But in the whole big picture, everybody was kind, compassionate and professional. And really what more can you ask for than your loved one to be taken care of by people in this way. Thank you again for my sister and myself. Honestly I know it's not enough but Thank you.

Came to visit my step brother who is a resident of Manna Acute Care Facility. I am from out of town…read moreso my review is of my experience for two days of visits. The building is a bit older but is kept up fairly well. The smells of a care home are present but not as strong as some other care facilities that I have been to due to the staff always cleaning. The staff are wonderful and friendly and seem to take great care of their residents. Two people particularly stood out from my visit, Candice who was very friendly and was the one of the primary nurses assigned to my step brother's area. He required a lot of attention and Candice was always very polite and patient and assisted my stepbrother as best as she could. We also met Cam who was also very friendly and seems to genuinely care for the residents. He always had a smile on his face and would give a smile to residents as he passed by them. He told me he loved his job and that he genuinely cared for the residents. It showed watching him work for 2 days during my visits. I rarely post reviews but because I was pleasantly surprised at how awesome this place was, I thought I would write a review to let people know of my awesome experience at Manna Acute Care in Pickens, SC.

This place doesn't even deserve ONE star. It's the biggest shit hole. My grandmother just left…read moreTODAY. Was told she could walk. NOPE. She's been there for almost two months... what have yall been doing??? Just chomping it up and playing monopoly????? We Came home I mean was she even in rehab and doing therapy?????? Or did you just lay her there in the bed all day????? Not only did you send her home like this. She was severely dehydrated and she told us she asked for water all day yesterday and you failed to bring it to her..She said the care there was awful and everytime we went and spoke to anyone about it we were told it got handled or they don't know what we were talking about-- so she is back in the hospital today.....now let's talk about the facility it smells like the back end of a horse...people in wheel chairs rolling around with their pee bags so full it's spilling on the floor. It's AWFUL. When I say I wouldn't let my dog stay here- I wouldn't. I seriously wouldn't even store barn animals here. I mean just walk in the front doors of this place it's like an adult playground. You have to literally go around a maze of elderly people in wheelchairs chairs to get through the front desk and door and don't forget hold your nose or you'll pass out from the strong smell of piss as you pass through the hallway to make your way to the back to see your family who is in rehab who is clearly not even in rehab they just sit back there in bed...Take your review for yourself once you walk in I mean I literally don't even have to say anything. Oh and by the way they sent us home with someone else's paper work. So that's a HIPAA VIOLATION. They called us wanting us to bring it back up there and so that means we went home with ZERO paperwork for our patient. THINK TWICE BEFORE TAKING YOUR LOVED ONE HERE! I cannot believe we had her there. I honestly will never forgive myself for having her here and I don't know how any of those people that work there even sleep at night. Don't even bother leaving a phone number or commenting back below your sorry or thanking me for my review because you weren't worried about when we were there. This review right here is for all the people who google this place who may want to look into for there loved one it's not for a call back or to hear from you trust me I already know that goes no where with yall.

Although I am not pleased with my experience with the Retreat at Easley, they are a decent…read morefacility. I had a private room for my father which was fully furnished with a love seat, his reclining chair and chest of drawers (to name a few items) and there was still room to move about. He was in hospice and the hospice bed is essentially a long twin so that may also be a reason for extra space. I do think a full-size bed will fit nicely as well. There were two closets and a nice size bathroom. The best thing about the room was the window which offered a nice amount of natural light. I chose The Retreat because it was close to family, just ten minutes away from family in any direction. It was clean and the staff seemed nice during the intake process. "We are excited to have Mr. Smith (not his real name) joining us". As I was there preparing the room the staff was talking to me and asking questions about my father and that was nice. I live eight hours from my father and I took time off from work, arranged the facility and then spent the week purchasing everything brand new for his room from furniture to clothes, linens and toiletries. When I left, the room was completely organized and labeled so when he moved in, the room wouldn't feel cold and empty. Fast forward to me receiving a phone call within two days saying they couldn't keep my father because they said he needed care they couldn't give (yet they assessed him) so I had to find another facility and I did. Here is where I have the problem. I rented a U-Haul so my family can pack up my father's things to move to the new facility. The staff at The Retreat threw my father's clothing, sheets, everything into thin white garbage bags and when my family arrived that's how they found his clothes in garbage bags on the floor. The soap and lotion had leaked onto his clothes so much that his clothes were soaked. I received a phone call from my family that there were a few things left at The Retreat so I went to retrieve his belongings. I arrived and told them I was there to pick up the few remaining belongings and the immediate response was "we don't have anything; we don't store anything". I'm thinking why would I have been told otherwise? Finally, they decided to check, it took a few but they came out with the last of his bedding. Everyone, meaning staff, and administration knew my fathers name and they spoke freely saying his name, and not one person asked how my father was doing, just a quick response of what they didn't have, and don't do. Personally, I feel my father wasn't worth their time. He was for monetary purposes, and then it was decided after his assessment and arrival he would be a liability. They called me to find a new facility, threw his belongings in garbage bags and they were done. They can and must do better. Do a better assessment. Do better asking the family if they need help, do better with communication and not pass the buck. Let me be clear, this was my experience, it may not be yours. For me, The Retreat exhibited bad behavior. It's difficult enough to trust your loved one to a facility. The Retreat is worth consideration; the residents seem happy. As for me, if a facility is needed for any other of my family members I'm not recommending it. Note: There is a review on caring.com that has my name attached to it. I did not write that review. It's most likely someone with the same name who had a different experience.

I've been here several times over the last few years. The massage is always good, fair priced, and…read morerelaxing. Make no mistake about it, there are little to any frills here - Just a good massage. I really recommend it!

Nancy worked out my knots and explained why I have them. I loved that she gave me info in how to…read moreimprove. She knows her stuff inside and out and I can't wait to come back

My father has been in skilled nursing for dementia for 2 years. He is wheelchair bound and his…read morecognitive ability varies widely from day to day. The NHC staff have been the most loving, caring people I could ever hope for. The nurses and CNA's are attentive and work so hard to make each resident safe and comfortable. The food is very good, and the dining room staff is caring and wonderful. I could not be happier.

I will start this off by stating ONE star is being generous. NHC is far from great. The tone of any…read morefacility is set by administration. Upon meeting individuals who are in charge at NHC one would assume they are tender hearted caring individuals. This simply is not the case. Management condones negligent behavior of the staff, simply categorizing it as an "off day." No one here is willing to accept responsibility for their actions or lack there of. There is most definitely no accountability. The administrator patronized my family and I stating that our emotional state was clouding the perception of events. This is laughable and beyond offensive. I walked into my grandmother unresponsive and unattended. Her situation was near fatal. I called an ambulance for her myself after asking the medical staff to do so--no verbal or physical action taken on the staff's part. Unacceptable? Absolutely. Unacceptable to administrators at NHC Greenville? Of course not! The nurse was just having "an off day!" "Off days" are not allowed when lives are at stake! NHC Greenville: hold yourself and your staff to a higher standard. If you are unwilling to hold individuals accountable, you should re-evaluate your own position as management. Anyone reading this: If YOU are considering NHC Greenville for a loved one, ask yourself if you are willing to be fooled by the facade of the administration and the aesthetics of the building in sacrifice of your loved one's mental, physical and possible entire being--meaning DEATH at the staff's ill trained, unresponsive hands! NHC's incompetence and negligence nearly killed my grandmother. Don't let what happened to our family happen to yours or anyone else's.