The staff was very kind and helped me out when I was in a pinch for a bakery order finding some…read morelast minute cake decorating supplies.

They sell paper products, balloons party supplies and many random goodies, better call ahead to ask…read morefor availability. The prices are definitely higher than competition but at least convenient of a location to shop. They do have helium ready to go for balloons and that is the main reason I stop by rather than driving around the northeast to find a location. You can place an order ahead of the time for balloons for party needs.

I almost had a 4-star experience today... almost…read more Once again, I was in search of specific themed party props, etc. I knew no one else would have what I was looking for, but Party City always seems to pull through in those dire situations. I will say that I found almost everything I was looking for! I asked the help of a kind employee who just so happened to walk me over and point out the last of something I needed. Hells yes. Unfortunately the first employee I asked for help was an uninterested teenager too bothered to leave her "post"... womp, womp. After my great experience finding all sorts of great stuff (for cheap), I descended on the check-out. There was one, inefficient teenager (again) ringing out an older lady and was arguing with her over the price of gift bags. Then, that lead to someone cutting in front of me and then continued on with everything imaginable going wrong with the order. Oh yes, price tag arguments, register out of tape, girl waiting for new tape, girl trying to figure out how to insert tape, tape inserted wrong--you get the drift. 10 minutes later, the nice gentlemen who helped me in the first place took me over to a new register to ring out my cart (thank GOD.) I ended up leaving well before the old lady did. So, Party City still sits at 3 stars. They need to make sure all their employees are on their customer service game and not just one of them.

Duff Beer guy. Sold out. -1 Star. Very un-enthusiastic. Staff. -1 more star. Other rhan this it was…read morea good experience. Huge selection of everything Halloween-ish that you can ask for. Costumes were pretty cool, seems like they were a lot more. Creative with costumes when I was a kid, it could be the fact that im now a 30 yr old man shioping for a costume. Hmm? That cant be, I still feel like a kid, may even act like one time to time. This olace was a good one to be at, had me feeling very feative to say the least. Other than the onky costume that caught my eye being sold out and bas custimer service. I walked out feeling quite pimpish. Huge, gaudy gold rings and chains to add to the brilliant red/zebra print valore suit (pics included) I purchased.

My mom called to make an order for balloons for my sister's upcoming birthday party. The lady on…read morethe phone was rude. Told her she couldn't take an order over the phone and she would have to come in. My mom then asked a question and the lady hung up on her as my mom was talking. Last time I ordered a year ago in person they told me I'm supposed order on the phone because they don't have time to do it in person. Very poor customer service. Won't be going here. I will find another place to buy balloons. Honestly over priced anyway. You don't have respect, you don't get my business.

This is a nice establishment with plenty of options for your party needs. They also keep a huge…read morecostume selection during the Halloween Season. I must caution that the service is not good. Associates do not initiate contact or being helpful and seem a bit put off when help is asked for. I really hate that this is the case because the space and selection is really great. If you're doing a project where you need input and assistance from staff, this may not be the best choice. However, if you just want to get what's on your list and need no further assistance, this could work out.

We were having my sons celebration of life and all his ballons deflated 2 hours before the…read morecelebration started. Everyone in Brunswick is out of helium so I called here and they filled them and had them ready for me within an hour. The workers were so nice!! Definitely would recommend them!!!

I would give them 100 stars!! Every time I have been to this party supply store I have met the…read moreowner and each time his customer service far exceeds my expectations. He said the company is family owned, and has been in the family for years. If you have an opportunity to shop local I highly suggest you stop in here!!

Closed at this location. Please remove from list. Drove 23 miles to find it for lease.read more

Great place for balloons…read more Nice collection and no problem getting them blown up right away. You can also order in advance for pick up or delivery. Very friendly staff.

Great personalized service and speedy delivery! Highly recommend. Thank you so much Ballon Barn.read more

We ordered a balloon fixture for our daughters birthday party. It turned out great and was all set…read moreup for us the day of the party. It was also super easy to order and pay through their website.

This store is wonderful. I originally stopped mostly because I try to shop local when I can. But…read morethey have earned my business, over & over. They carry cards, party decorations, balloons, chocolates and beautiful gift items. The service is exceptional. They treat your purchases with care and always offer to wrap or add a little something. When I purchase a gift there, it's always placed in a bag with tissue, the prices are removed and it's a beautiful gift just in the bag. This company has earned my support. If you stop in and browse you're sure to find something you like. We are lucky to have such a great shop right here in Chardon, OH!!

PopShelf is like Five Below for grown-ups. They have such a unique selection of merchandise it…read morefeels like a mini target. Their pen station is legendary, I love picking out a new pen when I go! Their snacks are always unique and reasonably priced, and the beauty/spa section is always fun. They tend to have a lot of seasonal decor as well, their Halloween decor never disappoints! The staff are always friendly and helpful.

This store carries a variety of items at a low cost…read more The store was very clean and had a nice smell to it as of there is a air freshener being constantly sprayed.

Great place for supplies that are ready for use and if not then they have such a large supply of…read moreitems that you can build what you want!

If I could give a zero star review, I would. I came in to get balloons blown up with helium and…read moreexperienced the worst customer service I've ever witnessed. They wouldn't let me blow up a balloon that I previously purchased elsewhere at their location, even though two weeks prior they told me that that is what I would have to do. In addition, we wanted to purchase balloons from them and have them blown up and they refuse service. When I questioned one of the employees working register, she raised her voice and started shaking out of anger towards me. I stared at her with a confused look and she talk back to me and I let her know that she was talking was inappropriate and I walked out. I will not be returning to this location and truly hope management gets a hold of their employees.

Spent 20 minutes trying to order a balloon bouquet... Sales staff do not know what they have in…read morestock and even after giving SKU off website and reading directly off of it, they were unaware of what they had in stock or just refused to look.