BETTER NOT GET HAIR CLUB FOR MEN ! This is coming from a 23 year client of Hair Club for Men. One who can verify many of the same complaints others have stated and possesses the experience and knowledge to honestly offer prospective clients reasons to choose another reputable hair restoration/replacement specialist. I have dealt with hundreds of businesses and companies. Some were bad, but none, I repeat NONE, were as despicable as Hair Club for Men. It is a low-down dirty shame that I continued my faith in Hair Club - this well-known company in the business of hair restoration and replacement - only to be eliminated like this. I have been an impeccable client, never missed or was late for a payment, missed only one appointment due to a snow storm and was late for an appointment two times. I treated their employees with the utmost respect and tolerance. Much of the thousands of dollars I spent and many hours of time expended for travel and appointments were satisfactory or I would not have been a client for this length of time. There were occasions of unsatisfactory events that I overlooked for the continued good-standing with Hair Club. It has culminated into my being subjected to more occasions of incompetence, inferior hair systems and procedures, neglect, lies, and all-around unfair treatment. In the contract you will be compelled to sign this is known as Breach of Contract. For those contemplating the services of Hair Club. You will be impressed and extremely grateful for what Hair Club has done to enhance your appearance to the level for which you feel comfortable socially. The paradox is explained using a simile of addiction to drugs. Once your mind begins with the effects of the drugs you are hooked. Once you have established your appearance socially and with family and friends you are locked in to maintain that appearance. This is when Hair Club has you hooked. You will begin to be subjected to negligent treatment. Once you have established your appearance you must continue to maintain that appearance. This is Hair Club agenda. For my last six years the errors became obviously visible, unacceptable and continuous. There was a failure to correct the reoccurring dilemmas. Each year the replacement hair systems and service deteriorated while the cost continued to increase. The ever-changing succession of managers at my Hair Club facility located in Independence, Ohio will not do anything to help you. Present manager, Patricia, hung up on me two times when I phoned to ask to speak with my stylist about problems. I attempted to seek intervention for various errors with district managers and at corporate level. During my last six years I have contacted and exchanged emails with many of those who represent the various job descriptions in the district and within the Hair Club corporate offices in Florida. In the beginning I would get promised involvement to correct the problamatic errors. Always with, "I am implementing procedures to correct the problem." It was a lie - there was never a solution. It is contemptable that one will lie to a 23 year clent to merely postpone an occurrence for the same problem than make any effort to solve it. The problems continued and corrective measures ignored. Now my pleadings for help at corporate level ceased. Their response was "Someone will return your call" and "I will return your call." More lies. No one would respond to my telephone calls or email pleadings. These were not petty problems, rather, I have endured snide comments, embarrassment, and have been unable to attend functions due to visible incorrect procedures. Their only corrective measure, I must drive 140 miles round trip for a temporary fix. Now Hair Club's refusals to return my telephone calls or reply to my emails as well as failure to confirm my next appointment, as is their procedure, constitutes a willful unlawful termination of a contract that was in force for three more months until January 2024. I have been dismissed, removed, kicked-out because I dared to ask that obvious visible faults be corrected! Do not fall for Hair Club's enticing advertising like I did or initial consultation - you won't know the negatives like you will on web sites like this. Think ahead to the number of years you will continue with Hair Club. The longer you are a member the more circumstances of negligent treatment you will receive until your tolerence is depleted and you are compelled to leave or are terminated. As you have read, longevity does not guarantee any obligation from Hair Club. Why not save future effort - move on now. For those contemplating Hair Club over others. Hair Club for Men and affiliate Bosley are owned by Aderans Corporation of Japan. Ask yourself. Do you really want to contract for expensive hair replacement with a Japanese company 6500 miles from Cleveland? Hair Club is not your best choice - go elsewhere as I have. read more

Excellent Customer Service.... Nicole & Makenzie are the greatest! Highly recommend.

Would recommend Hair Club to my friends. I'm using the helmet now and seeing results! Thanks to the entire staff. Suzanne was a big help.

I bought a "helmet" from Suzanne and it's working great. Enjoyed meeting everyone in the center. All were extremely nice, especially Suzanne who made me feel confident. read more