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    Frontier Real Estate Services Bakersfield

    Frontier Real Estate Services Bakersfield

    (16 reviews)

    *Terrible Service* I…read morefeel bad doing this -- I think I've done maybe three reviews ever, and the other two were 5 stars. I want to start off by saying that Cheyenne Schmierer has been nothing but kind and very professional. All the praise goes to her. I'm sure she doesn't enjoy receiving complaints when it's not her doing. Brookdale Estates in Ridgecrest, CA is basically a retirement community (aside from a few residents who aren't of that age). My wife and I have owned a rental property there since 2016, and one of the main things that caught our eye was the well-manicured grounds. Truly, aside from a few places locally, Brookdale Estates has--or rather, had--the nicest landscaping around. The grass was always immaculate, the trees trimmed perfectly, and the leaves and trash were always taken care of. To top it off, the entire community was always managed in-house -- it never needed an outside brokerage firm stepping in. But things happen: people move, pass on, whatever it may be. Life happens. Then along came Frontier Real Estate Services, who took over in April of this year. In just six short months, the place has become almost unrecognizable. Sadly, not in a good way -- it looks terrible. They got rid of the one constant there, our yard service, Alex, who was also the best around. I've heard different things as to why they had to switch, but that's not my place. I'll just say that Ridgecrest has lawn-care companies on every corner and they can't even manage that??!! Still, no one was going to care for it like Alex did -- that's a fact. When I was told, "We are working to address that concern," it told me they don't have things together. That was two weeks ago, and still, nothing has changed. I genuinely feel bad for Cheyenne, but I let her know that I won't be paying my HOA fee until things get turned around. She explained the ramifications, etc., etc. I'm aware -- but honestly, I don't care. I think everyone there should do the same. It's not just the yard that's become an issue, but that's the one thing I care most about right now. I told Cheyenne this: I would much rather pay the $185 HOA fee -- but what's the point if they can't even take care of their end? Seriously, it's the least they can do.

    It's a joke that you have to pay a fee for them to run your credit and a criminal and background…read morecost us over. 100 to look at a house that the owner was asking for credit score of 700 ummm o would buy a house if my credit was that high. Instead they take your money then wait a few days and tell you your not good enough. Can you imagine if they did this to like 5 people a day. It's crazy!!

    Click Realty - realestatesvcs - Updated August 2026

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