*Terrible Service* I feel bad doing this -- I think I've done maybe three reviews ever, and the other two were 5 stars. I want to start off by saying that Cheyenne Schmierer has been nothing but kind and very professional. All the praise goes to her. I'm sure she doesn't enjoy receiving complaints when it's not her doing. Brookdale Estates in Ridgecrest, CA is basically a retirement community (aside from a few residents who aren't of that age). My wife and I have owned a rental property there since 2016, and one of the main things that caught our eye was the well-manicured grounds. Truly, aside from a few places locally, Brookdale Estates has--or rather, had--the nicest landscaping around. The grass was always immaculate, the trees trimmed perfectly, and the leaves and trash were always taken care of. To top it off, the entire community was always managed in-house -- it never needed an outside brokerage firm stepping in. But things happen: people move, pass on, whatever it may be. Life happens. Then along came Frontier Real Estate Services, who took over in April of this year. In just six short months, the place has become almost unrecognizable. Sadly, not in a good way -- it looks terrible. They got rid of the one constant there, our yard service, Alex, who was also the best around. I've heard different things as to why they had to switch, but that's not my place. I'll just say that Ridgecrest has lawn-care companies on every corner and they can't even manage that??!! Still, no one was going to care for it like Alex did -- that's a fact. When I was told, "We are working to address that concern," it told me they don't have things together. That was two weeks ago, and still, nothing has changed. I genuinely feel bad for Cheyenne, but I let her know that I won't be paying my HOA fee until things get turned around. She explained the ramifications, etc., etc. I'm aware -- but honestly, I don't care. I think everyone there should do the same. It's not just the yard that's become an issue, but that's the one thing I care most about right now. I told Cheyenne this: I would much rather pay the $185 HOA fee -- but what's the point if they can't even take care of their end? Seriously, it's the least they can do. read more

It's a joke that you have to pay a fee for them to run your credit and a criminal and background cost us over. 100 to look at a house that the owner was asking for credit score of 700 ummm o would buy a house if my credit was that high. Instead they take your money then wait a few days and tell you your not good enough. Can you imagine if they did this to like 5 people a day. It's crazy!! read more

We rented a home from them and it was sold in November 2023, so we started paying are rent to the new owners and now there trying to say we owe them money that we paid to the new owners, get your acts together, communication or something is going on cause you should know this home was sold and you know long have possession of this home to even charge me rent, crooked people you are, horrible management company, get your act together read more

I've used Frontier to buy, to sell, and as a property manager. They're ok. If you have an easy deal or easy tenants, they're just fine. They have a big network, and they'll sell your place, but if you want a profit, I wouldn't suggest working with them. When I replaced them as my seller, I was able to get a buyer at over 10% higher of a price. If you do work with them as property managers, just don't give them your credit card. They'll spend like it's Christmas on their contractor friends. read more

Horrible real estate service! Cherie is not good at responding to any calls, emails, or texts! It took us 4 months to get a very small amount of our deposit back as they used all of it to fix the apartment. But when we moved in this apartment was not in perfect condition. They will take your money and charge you for everything. It was a big run around that took months to get a simple answer from definitely don't recommend this company. Unprofessional! Zero stars if I could. read more

. The apartment was given to us in poor conditions, even though we were the first ones to move in. We highly regret renting from them. It took over 4 months to get our full deposit back! Do not rent with them. read more

Frontier Real Estate Services has been amazing. They focus on providing the best service possible. They are not just trying to fill a spot. Jackie has been extremely helpful, kind, and willing to answer any questions. Others I know that live here have had the same experience. They speak extremely high of not only the well-maintained, beautiful apartments, but also of the management taking care of the properties. Easy to use app, great outdoor lighting, spacious room inside the apartment, and more will make this a great experience for any renter. read more

This company is so hard to communicate with! They hardly ever answer their phones. Their maintenance requests are not answered in timely manner. They move in people without doing any background checks if any checks at all. There's even a drug dealer that lives in one of the units that was supposed to be kicked out a long time ago. When you move out they charge you atleast $300 which is a bunch of scammy crap because Chelsea, the girl that manages the duplexes is the "cleaning company" that supposedly cleans before the next tenant moves in. She didn't even clean my unit because she did not need to since my unit was so clean when I left and even complimented how nice it was. I believe she keeps the money for herself every time a tenant moves out even if she does not actually clean it. I keep in contact with some of the current tenants and they have said new tenants complain how it doesn't even look like their unit was cleaned but yet they charged the old tenants for it. I've attached photos of some areas of the unit I rented when I left. These are just examples so you can see how clean it was and was STILL charged $300 for cleaning. I cleaned pretty much top to bottom. In my opinion, just don't do all the hard work cause they take money from you anyway!! They raise your rent the max they can raise it when your year is up and they can't even do their part. They also charge extra for the units that have solar. They threaten to tow your car for parking next to your garage when there is no where for parking plus trash days there's trash cans all over the place that take up a lot of street side parking but yet they do nothing when some tenants park trailers there for months and say there's nothing they can do. Just overall, crappy management company and a headache to deal with. read more

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Scott knoeb with frontier property management is lazy, forgetful,and rude. He is the worst property manager I've ever had the misfortune of dealing with. Property manager? Not even close. read more

Dave is a great guy. He takes the time to explain the details of the transaction. I just finished a transaction that had one surprise after another, but Dave managed to guide us to the point where the deal closed. Can't say "Thank you" enough! read more

I was referred to David Knoeb and Frontier Real Estate when it came time to purchase my first home in Bakersfield, after relocating here and leasing a home in Northwest a year ago. When I was ready to leave the leasing world, and move into a purchase, both David Knoeb and Misty Knoeb, along with Michele Copper and team from San Joaquin Valley Mortgage, were all instrumental from day one, capturing all of the requirements I sought in a home, while explaining each and every pre-transaction, mid-transaction and post-transaction detail. Even post-purchase, I continue to receive caring calls to see how everything is going from Frontier's staff. Everywhere I go, when the topic of "do you know of a good realtor?" comes up, I am quick to recommend, and will continue to recommend, Frontier Real Estate. I was so blessed to receive this referral, and am so very happy with my "YES, it's the one" home! Truly call them today so you too can be as impressed as I was, and be very pleased with all they have to offer. read more

I have been meaning to write this review for a very long time but just hadn't gotten around to it. Let me start out by saying that finding a great real estate agent is as hard as finding a great doctor, dentist or hairstylist. While we had been very unlucky with selecting ATCO to manage our (then) property in Bakersfield, we were VERY lucky to find David Knoeb of Frontier Real Estate Services. Dave is also the president of the local chapter of the CA Association of Realtors and teaches ethics in real estate. To most people, he may just be a great realtor, but to me, he was more than a great realtor...he was a true God send during one of the most stressful times. I found him as I was desperately trying to find someone...anyone...who would be willing to help us clean up the mess that ATCO got us into. I had called several property management companies and no one was willing to help. Then, I found Dave. From the beginning, he was professional, knowledgeable and trustworthy. He gave me great advice and was also willing to take over as the property manager. He helped us make sure all our loose ends were tied up after we had evicted our tenant. When the tenant caused damages, Dave had some excellent business contacts (contractors) that helped restore the home to better than previous conditions and they were all very reliable, fast and did a good job. Ultimately, we decided to sell versus rent because we didn't want to hang on to a property that was so far away. However, if we wanted to hold on to that property, we would have 110% trusted our investment with Dave, without a doubt! Dave explained the sales process well and kept me informed throughout. He is very knowledgeable about the local market and priced our home to market value and it sold fairly quickly. Just as he said, we had multiple offers within the first week of listing it. If anyone is looking for a real estate agent, I highly recommend you choose Dave or at least meet him and decide for yourself. I never got the chance to thank him personally, but I hope one day he runs across this review and knows that I truly appreciated him for helping me out when no one else would. Thank you Dave! read more

Scott and David were very helpful in my sit down with them. I feel so much more equipped...they helping me understand the intricate details of my transaction. read more

My wife and I just purchased our first house, a terrifying idea for a single-income family who have rented for the last nine years. We talked to realtors at Watson Realty, Coldwell Banker, and RE/MAX but we finally decided to go with Misty from Frontier Real Estate as she had a lot of experience in the industry and was the most eager for our business. I'm confident we made the best decision, now that we're finally all moved in. During the "shopping" process she was incredibly helpful and patient with us, even taking our calls on nights and weekends. When I was particularly panicked at the beginning of the process, she even took a call from me at 9 PM on New Year's Eve. I have a very rigid work schedule, and she was very accomdating and understanding of my situation. She showed us houses on the weekends and even in the evenings on occasions where we were really serious. She really understood that the there was a sense of urgency in the housing market right now, and was always willing to do whatever it took to get our foot in the door early. When we'd make offers on houses, she was very patient with my questions (I ask a LOT of questions) and very thorough when explaining each form to me. She gave me a lot of food for thought when coming up with what to offer for a house, and what concessions I could or should request. I'd heard horror stories from friends who had made dozens of bids on houses over the course of months before they had a bid accepted; with her help I actually had TWO offers accepted on the same weekend, all within 4 weeks of accepting her representation. When we went into escrow she continued to be awesome, appearing at the home inspection to point out things she caught during the initial walk through and always keeping us appraised of what the next steps were going to be. She held our hand when further negotiation was required due to the results of the FHA inspection (when all was said and done we got our dream house for 20K less than the asking price). To handle the move-in, I had scheduled my vacation for the day after the scheduled closing date before learning that escrows often close late... but she stayed on top of my lender, the sellers, the underwriters, and the title company and I closed on the exact day I was supposed to (it actually could have closed early, but I was the one who was out of town when it was time to sign some important documents). My family is now living in our dream home, and it only took 74 days from the afternoon I called to make her my realtor. There was a lot of luck and determination involved, but in the end most of the credit should go to Misty Knoeb and Frontier Real Estate. read more

Called to hire property management for a Bakersfield rental I own. Was told that the Bakersfield zip code the house is located in is a "maybe" that they would have to drive by and look at it. In the old days this was called "red lining" or turning down business for undesirable areas. The house is in excellent shape and looks. I'm not impressed with this company wanting to pick and choose areas akin to "red lining" neighborhoods. read more

very helpful and great customer service, made the entire process run smoothly and helped me understand everything !