Everyone is always very helpful good place to shop! They have pretty much anything you need the one…read morein Wenatchee also they are very helpful and you would be surprised about what they stocked!

Horrible customer service. Truly horrible. I'm so annoyed right now I don't even have the energy to…read moreexplain the details of the stupidity and incompetence going on here. You'll just have to take my word for it. One tip - don't bother calling ahead to confirm an item is in stock. They give you wrong information anyway.

Oh no! The VERY excellent lumber loading area has been ruined. !…read moreWhy would you eliminate the part that SO many contractors look forward to and appreciate?! My rating of my "second home" has dropped a full Star. Am I missing something? I don't think so.

So ordered a PALLET of rock and waited…read more An email arrived Sunday night, saying delivery would be the next day, Monday between 6 am and 8 pm, so I planned to be here for it. I stayed at home and watched for the truck. At 730 pm on Monday and no delivery yet! I call the 800 number for distribution center. They forward me to the local store (60 miles away, this is rural). The manager at the store sees it was ordered, processed (they have plenty of stock), but they did not see it actually having been loaded that morning for delivery! THEY sent me the email saying it was coming. They "processed" it, but did not load it???? WTHeck. Manager sees it in the system for delivery, but nothing was loaded, so will try to find the drivers or the delivery team manager to figure out what is up! HOW does a delivery notice get sent to email, yet the product NEVER got loaded? Shouldn't the email come after it is loaded? BAD EXPERIENCE. THEY told me to be here today. Not like I picked it. American business is FAILING. We USED to make it happen.

This is more than a hardware store. Cute little trinkets, clothing, jewelry, ornaments and more…read more You have to come here jut to look round and find a treasure to take home.

What a wonderful find. Looking for an espresso I wouldn't have looked here, but the grocery next…read moredoor sent me there. It's not your ordinary hardware and home & garden store - they have so much more - VERY eclectic. Glad to find a good coffee and pastries in this neck of the woods.

Such a friendly and efficient place! I called ahead, and my order was ready when I arrived. Thanks!read more

Great little building supply! They had everything well designated and lit up! I was looking for a…read morespecific tool - a planer- and found it here, to my surprise! People were friendly and helpful!

You could start by hiring enough people to help your customers. Then when you have a sale, put…read moreeverything together so we don't having to cover the whole store and get stuck trying to find someone to help us and not speed up and walk away as we get close. Most of all, stop making excuses as to why it is this way. Come up with solutions.

Could not be find any help that knew anything about anything, when a mgr showed up to help, she was…read morea bigger MORON than the rest thankful for Home Depot, was able to get exactly what I needed

I have never walked in this store and. it been greeted with a smile and a hello. Anytime I am…read morewondering aimlessly one of the owners or employees always approaches me and asks if I need help. If they don't have it, they will order it for you. A true family owned gem here in Ellensburg. To boot, their prices are highly competitive with big box stores!

You MUST come here when passing through ellensburg. I immediately regretted not bringing my phone…read morein to take photos of this place that you could spend hours looking around in. It's a hardware store and we stopped because we actually needed some things but it's worth just looking around. Taxidermy and odd artifacts from the surrounding area are all hanging from the ceiling. The back wall is full of pennants and photos from rodeo activities. You are asked if you need any help but never by being pushy, they just want to help. I'm from Maine and this place reminded me of "husseys" where you can get guns, wedding gowns and cold beer. True value also sells what you would wear working a rodeo. Such a cool place. So much more interesting than the trips to Home Depot that we've been doing as we work on our sprinter van.

My husband can't leave a hardware store alone, so he had to go in, but wow... They got a ton of…read morethings, a surprisingly large store. It doesn't look that big, but it keeps on going. I mean just from the looks of it, if you need to fix anything, they probably have it. Plus fishing items, some toys, tons of BBQ stuff and other household items.

Brogan was so awesome helping me change all the door handles, deadbolts, etc. for my home, AND…read moregetting all the locks set with 1 key. So helpful.

Brittany helped me find the precise fittings needed for my faucet install, we learned together,…read morealways a great experience.

Very helpful in designing a ramp into the backseat of my jeep. Mark was very helpful in getting it…read moreall pulled together.