When I got in an accident last month, I had no idea what I was going to do. Luckily, the accident…read morewasn't my fault, but that meant I still needed to deal with insurance companies. Jay and his son, Jay, guided me through the whole process, which I greatly appreciated! It was clear from the beginning that he has been doing this for awhile (39 years) and knew what he was talking about. He knew exactly what my rights were, and how I should manage the insurance company. I cannot imagine how someone could have been of more help. I strongly recommend working with Jay if this is your first accident (or even if it's not). He is a great guy, tells it as it is, and is very friendly. If the unfortunate day comes where I am in another accident, I won't waste a second looking for another shop, and go straight to Jay's!

My experience here was horrible. I walked in for just an oil change but then I foolishly believed a…read morerepair diagnostic they gave me. Attached is what I paid. Shortly after, my car starting releasing an alarming burnt odor from where the repair was done. I returned and they claim to have fixed it but instead just left the vehicle worse. Since my visit my vehicle has and continues to give me all sorts of trouble. I even had to replace the valve cover again. Stay away from this place.

My car was hit while I was in grocery store, of course no note , nothing. Damage was extensive…read more Neighbors recommended P&T. The repair took 1 and 1/2 wks with what i think is reasonable bill. My car looks like I just purchased it brand new....diffently recommend for autobody repairs...

I went in for a front bumper repair. Fast, knowledgeable and friendly with excellent quality.read more

They did a great job on my transmission they showed me the broken peace's and actually guided me on…read morewhat upgrades on the transmission would work best for my truck I recommend them 100% and will be back for future fixes

I took a vehicle in with blue smoke coming from the exhaust. They couldn't get it in for a week but…read moreassured us it was fine to drive. The next week we dropped the car of to be repaired. After leaving it there for 4 days, we picked it up...still smoking. $750 later, the same fellow tells both my wife and I that it was just remaining oil in the breathing system and it would burn off with use. After 2 weeks it was even worse but they couldn't get us in for another week. After waiting a bit for our second appointment, we took it to Black Bear Motors. They were professional, informative and knew what they were doing. When we left there the car was fixed. Too bad the poor workmanship and even worse advise from Economy Transmission cost me over $8000 at Black Bear. And now these clowns don't think it's their problem. I would gladly refer them to people I don't like

You will not find a more honest and knowledge expert then Shaun…read more This amazing family run business is simply the best in every way. Don't bring your vehicle anywhere else!

What a great crew --- local toyota dealer "Probably not worth repairing....$3k at least..."…read moreSean? - "That's crazy -- she's in great shape." and fixed my 4wd transmission in 2 days for a fraction of the cost. I'll never take my 2001 Tacoma anywhere else. Honest, smart, good people.

Very honest, prompt, friendly, and reliable service. I recommend Hemelin & Sons to all my friends &…read morefamily.

Great!!!! Went to Hamlin and Sons for first time service today.. thought i had a starter problem;…read moreneeded replacement, but they worked hard and checked, Starter appeared fine but cable bolt was totally corroded. Any other service shop would have just replaced starter and charged me an extra $700.00 but Hamlin and Sons tried something different, carefully disassembled cable, cleaned post and voila, starter repaired. They were great and worked hard to really find the problem not just replace. I will always bring my vehicle to them.... THEY CARE!!!!

I cannot recommend Dave and this business highly enough. If I could give him 6 stars I would. I…read morehave a 25 year old Craftsmen snowblower that has always been reliable but suddenly stopped working. I called Nova and Dave the owner answered. He picked it up, fixed it and brought it back the same day. Where else can you get this kind of service? The answer is nowhere. If you have something that needs fixing, and you are in the Thomaston area, don't waste your time or money going anywhere else. Dave and Nova are the best.

These guys are GREAT! just worked on my Toro 42" zero turn, my generator & now working on my snow…read moreblower....came to my house to pick when I couldn't get anyone else to come....great job, reasonable, call Dave today! Veronica Morris CT

Did my brakes and charged me 100s less than a garage…read more Would recommend to anyone for basic oil changes, tires, brakes and tune-ups

I can't recommend Prime Mobile Repair enough! They came right to my house and swapped out my fuel…read morefilter quickly and efficiently. Same day service like this is almost impossible to find these days, but they made it happen and got me back on the road fast. Super convenient, professional, and fair pricing. If you need any mobile auto repair in the Torrington area, don't hesitate to give them a call

Well you don't ever hope to need a service like auto body. It's never fun to repair a vehicle…read more Luckily my incident didn't involve bodily harm to anyone. Ray's is very professional. My car had to be towed in for the estimate. This was arranged quickly even though my insurance informed me there were delays with auto body work. Everyone from the phone calls to the reception area were extremely friendly. The tow driver gave me updates so that I didn't have to stay home for most of the day awaiting his arrival. They answered my questions without showing annoyance. Let me tell you, I can speak a bit too much at times so that's not an easy fete. I highly recommend Rays if you ever need body work done to your car. Or if your are in a car accident and need repairs.

I went to Rays after our daughter was hit from behind early fall. I was given insurance company run…read morearound and the location they asked me to use for repairs was 45-60 days booked. I called Rays, I was asked for basic information, copy of quote, basic name & number and was given a drop off date for a few days later. The Tech Mike, after reviewing the estimate and damage submitted a more detailed list of repairs and to my surprise got a quick email from the insurance of supplemental items and costs to make the repair complete. The parts were promptly ordered, painted, assembled and in a short time I had a text stating our car will be ready. The day it was complete I received a polite call advising me it was ready for pick-up. From aggravation in the beginning, to great workmanship and service. I hope people know they have a choice where they go.. choose Rays! Thank you!!

I've never purchased a used car from a dealership. We came here because we've purchased two other…read morevehicles from the dealership in the past. The original intent was to look at a Colorado and possibly a Silverado. Chris G was our salesman. He set us up to drive the Colorado we came for. While it looked very good and drove well, it smelled from smoke, which is near impossible to eliminate in an 8 year old vehicle. Another Colorado was on our list but we never drove it because there was obvious rust in places it shouldn't have been. I suggested they look it over again before selling it. We were ready to leave, but Chris being the good salesman he is, asked if we'd like to take a look at the Tahoe that just came in. He said it was in incredible condition and a good deal price-wise. We agreed to take it for a ride and it didn't disappoint. Chris and the whole team at the dealership were very accommodating without being too pushy. The aftermarket warranty was very fairly priced and the whole financial closing was low pressure and quick. We definitely recommend purchasing from Terryville.

Another buyer beware story with a shout out to a great service company that saved me from making a…read more$30k mistake. In a nutshell I was looking to buy a used car which I found at Terryville Chevrolet and worked with Robert Kulinski to purchase the car. They just got the car in which Robert was clear on and said it would be taken into the shop for diagnoses and service before it was sold. I was comfortable with that and gave him a deposit for the purchase. I received a text from Robert (attached) saying the car went through service and everything was perfect, service up to date. He also sent me their "inspection" report which said the car need windshield wipers. This immediately set off red flags so i called and was assured that the only service issue was a dead battery fault because the car has been sitting. I requested the vehicle be reviewed by my service company Auto-Bon out of Simsbury. The car was dropped off and within 30-min i received a message from them stating there were numerous system faults relating to electrical issues, suspension issues, and several other faults. Also a laundry list of clear indications of a car that was neglected and abused like oil leaks, damaged seats, and other engine related issues, all seen with the naked eye (attached). Clearly what i was told were lies, and to make it worse, the service department was complacent in this by providing an "inspection" report (attached) that clearly says none of these issues which were clearly present on the car. Since I feel transparency is key in exposing business practices that take advantage of people I have attached all the documentation so you can see for your self. Unfortunately, as you will see below I also reached out to the owner, sales manager, and service manager with no response or even an acknowledgement of the issues which tells me this is an acceptable practice at the dealership. I also called the owner who also didn't respond. So clearly there was no "misunderstanding" or as Robert said in a message to me "I think our expectations of a 10 year old car and your expectations are different" no Robert your customers don't expect to be lied too. On a great note, thank you Auto-Bon for helping make sure i didn't make a huge mistake, I really appreciate it. But to Terryville, shame on you, the consumers should be able to trust you, and as a franchise for Chevy you should be embarrassed. I encourage others that are looking for a car to read other reviews here and see the pattern of when an issue like this comes up they don't respond, which clearly demonstrates a lack of accountability on the part of the entire dealership. Sent: Wednesday, 19 August 2026 15:44:38 To: Jatin@terryvillechevy.com Jatin@terryvillechevy.com; tdimeo@terryvillechevy.com tdimeo@terryvillechevy.com; sorofino@terryvillechevy.com sorofino@terryvillechevy.com Subject: 2017 Mercedes GLC Afternoon, I have been working with your team on purchasing this 2017 GLC and in all my years I have never faced more unscrupulous behavior from a salesman and a dealership. I put a deposit on this car and was told it had not been to service but it would go in right away. I received the attached report, a text (attached) and a call stating that the car "the car went through perfect, service is up to date, zero issues". This report from your service department lists no issues except windshield wipers. I called the salesman and said, "hey I find that hard to believe that a 2017 AMG has no service issues, no faults, I have owned several" the response was "no nothing except a dead batter fault, and we bought it from some dealer in Fairfield that also checked it" So ultimately these are lies and I 'm glad I spent the money to have it checked out by a third party but now I am incredibly irritated that I spent over $400 to know that your team lied. In today's days and age that is unacceptable, there is no reason to deceive your customers and if this is acceptable by multiple people on your team that begs the question if that is acceptable as an organization.

Jeremiah was prompt in responding to messages. I needed front and rear rotors and brakes AND an oil…read morechange. He was fair and answered any questions I had. I will for sure be a return customer, and will recommend his business to others.

From the owner: we are a business that was created by the people who understand what it feels like to be stuck and…read moreneeding help. that’s why we are committed to serving our community with the lowest rates ever. the first two miles are free on us, we also will travel all over connecticut to help you out. give us a call and say ‘Hook Me Up’ for a new customer discount and we’ll make you family immediately and give you family prices. thank you. you can also text us and we will arrive immediately.