I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Ole miserable man charged me 220 dollars for my car being towed to his place for 10 hoursread more

The work has always been done correctly and at a fair price. Jeremy and Geena are easy to deal with…read moreand they can usually fit me into their very busy schedule. I recently had the front end of my 2016 Honda Accord inspected after replacing my tire. Jeremy reported that the struts were original and worn but not blown or leaking. Although replacement was not absolutely necessary, he noted doing so could improve ride quality and handling. I opted for the improved handling. He also reported that the front brakes were causing shimmy so I followed his recommendation and replaced the pads and rotors. The car handles noticeably better at highway speeds, which is important to me.

Geena and Jeremy are very pleasant to deal with and listen to you…read more Good communication. They don't push unnecessary repairs and work within your budget. I always use them for my repairs and recommend them without reservation.

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

Today being May 28th of 2026 I brought my 2006 Dodge Dakota pickup truck into the garage I dealt…read morewith Tom the owner at the counter he was very professional had a great knowledge of the automotive industry even had a great sidekick his dog they brought my truck in they gave it a once over they confirmed what I already knew and the suspicions wrong with the vehicle they didn't try to con me into any any side job or any work that wasn't needed I appreciate their honesty their loyalty and they have a future customer in me and I can say honestly I'm one hard person to satisfy and the performance the professionalism that they displayed has got me giving them five stars excellent service

Tom is super nice and helpful. They are proactive and fairly priced. They are now our goto for all…read morefour of our cars!

I came in with a water leak in my drivers side floorboard. They were nice and professional but…read moredidn't solve my problem and charged me almost $800. It rained and I saw the leak wasn't fix so I called them back. He told me it was probably the residual water from the tests they ran but if I wanted, I could bring my car back in for him to check it out. A week after dropping it off I asked how much longer it would be and they hadn't even touched my car yet. At that point I needed my car to get to work so I picked it up and didn't have the time or money to bring it in for a third time. They never pulled up the carpet to see the source of the leak... But $800, multiple uber rides and stress later I still very much have a leak every time it rains. Turns out it wasn't the residual water!

They did an amazing job fixing my car. Albeit expensive the cost was worth getting my car looking…read morebrand new. They were quick and super easy to work with.

Took my car here after another place messed it up. They fixed the problem, charged a very…read morereasonable price, and spent a lot of time with me explaining everything . I will be going there again.

Amazing service as always! The best quality care for your vehicle you can ask for!…read more Always feel better after having Steve and his crew look over your vehicle and ensure it's safe for the road! Prices are affordable and the service that is being requested always turns out great!

Wow--I highly recommend KB. I had a quote from another place that didn't even want to work on my…read morecar; they said it needed work in the thousands of dollars and didn't think it was worth doing. I took it to KB and with no fuss they called with a quote under $1000 and completed the work same day. And the work they did was excellent--it drives like a dream. We did have to wait for an appointment, which is normal because they're in demand, plus this was holiday time. We will go to KB from now on.

I don't normally write reviews, but KB Auto is deserving of at least 5 stars. We have been going to…read morethem for many years. They are honest, and competent. The staff is friendly and will always do right by you. You can't go wrong with KB Auto.

Nicest people ever. Went there twice over the last two days and they couldn't have been kinder or…read moremore helpful. Definitely recommend

Very disappointed in the service! my car has been back 4 times. of course each time was a different…read moreissue! Thank GOD for AAA!! All about $$$, not customer service! Very poor rating!

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

I brought my car to get diagnosed and they told me my head gasket was no good. So I sold my car and…read moreI was not working at the time and could not afford to sell my car at this time. I had to buy another used car at a bad time in my life. They did reimburse me for the diagnosis but it did not help after the fact. When I called they said well it's going to go some day. I could have waited and had more time to figure out what I wanted to do.

Justin and Rob were amazing at my most recent visit. They took the time to inspect the car that I…read moreassumed was a costly repair. After a few minutes of fixing the minor issue, I was on my way - free of charge. I've been going to this shop for years, and they always offer exceptional customer service and expertise.

horrible despiciable rotten to the core company…read more takes too long 3-4 business days scammed out of $400 dollars after they supposedly fixed the leak (spoiler- they didnt and the car shut down) save your money. don't come here wish i could give 0 stars