Our car broke down in Clifton on our way home from Houston. Craig was very professional and…read moreexplained what needed to be repaired and was very affordable! If your vehicle ever breaks down in Clifton this is the shop to go to! He even picked me up at the hotel and took me to get my car!

FANTASTIC local repair place. Don't believe the other one post. Craig has always been fair,…read moreupfront and honest with me. He is fast, friendly, and goes out of his way to do things right. I once needed an oil change, and had hit the bottom of my car on a large rock, cracking the metal housing of the oil filter. He showed this to me, and at that point said that there was no need for repair immediately, but to begin saving for about $400 in parts and labor. Sure enough, some 8 months one time I brought it in for an oil change and the crack had grown enough to no longer keep the oil filter contained, so he fixed it when it needed to be fixed. Both times he showed me the issue and explained it to me. He will go out of his way to work with single parents on fixed income etc.

Excellent service. Very competitive quote for 4 new tires on 2019 Camry. Tires were ordered…read more Arrived on a Monday. Went in Monday afternoon and tires mounted and balanced in less than 45 minutes. Great job guys.

Tore a hole in the old oil filter. Then just left it on there and told no one. I had to take my car…read moreto a mechanic later. Could have caused major damage. They suck!

These are two of the friendliest people you will meet, Robert is VERY knowledgeable. Robert has…read morebeen my ONLY Maserati Mechanic for over a Decade, He is very Honest courteous & friendly & goes the xtra mile for his customers. He has also been able to do a LOT of custom work to improve on the original Maserati design. He deserves all 5 stars YET , there is a reason why I anguish as to whether to gave him 4 or 5 stars as, unfortunately he recently stopped working on Maserati, & now is only working on Fiat, Ferrarri, Lamborghini & several other Italian cars brands besides Masterati. (If its not Italian dont even THINK about getting him to work on it) Some of the systems he repaired sometimes required multiple visits & repairs to get all the parts of working, but he was able to repair them properly, and he had the best results with custom work as that always seemed to be fast, quick & 100% fixed the first time whenever I had custom work done. For Fiat Ferrarri, Maserati Alfa & Lamborghini repairs there is no one better for the price & his prices are WAY below that of his competitors, he also has more parts & storage space than ANY mechanic I have ever dealt with in my entire life. If you have to leave your car for an extended period, to have major work done he has the space to store it securely while he works on it (He did EXTENSIVE engine work on my maserati for several months).

I am in Orange County California and was looking for my dream car at a reasonable price…read more I searched through the web with car searching apps and found my dream car. Keep in mind there were NO pictures uploaded of the car yet. I went off the manufacturers window sticker which you can see under the carfax report. It had all that I wanted. I was contacted by Adrian! (the new kid on the block) Adrian was amazing. He was so nice. He even went and took pictures and 2 quick videos of the car. It only has 2,433! It is a red mist 2021 convertible Corvette with everything on it! Adrian, with the help of his manager Phillip made this process mind blowing easy. I believe their slogan is "Home of the nice guys". Boy was that right. With Phillip's help we hit the right price and made this happen. Adrian was the go to guy here. He was in constant communication with me whether via text or call. Even after the purchase was made! Phillip got that sales contract through online to me and I signed and sent the wire and bam 3 days later I had my Red Vette from Texas. Everything has been amazing! If anyone wants to buy a car from out of state these gentlemen made it so easy. I hired a shipping company and Adrian even shit a video on his cell while it was being loaded. These guys aren't salesmen they more like friends! Highly recommend this dealership if you want to buy a car and want to deal with nice guys. These two gentlemen were amazing!!!!!

We bought our truck brand new from this dealership, and my father-in-law did the same. Mason was…read moreincredibly helpful throughout the process, and my father-in-law specifically asked for him when he went in. However, our experience with the service department has been disappointing. Routine maintenance takes hours, and scheduling an appointment is nearly impossible. They claimed they were backed up for weeks, yet we managed to get into the Waco dealership the next day. We were given a callback number and told the service manager would contact us in about five minutes. After waiting an hour with no response, we reached out to Mason, who was once again attentive and tried to help resolve the issue. It wasn't until Mason contacted the service manager that we finally received a call, only to be met with rudeness and a complete lack of customer care. Unfortunately, this dealership can't have a team full of Masons, and the difference in service shows. Save yourself the trouble and go to the Waco dealership for service instead. For those of you that just bite your tongue and continue to patronize this place because the location is more convenient, I'm not joking when I say it was a world of a difference in Waco. Customer care is through the roof in their service department compared to here--just make the drive.

I special ordered a truck form Gloff and the sales manager screwed up my order. Then the salesman…read moresneaked it by me at the closing and I ended up with a truck I can't use until I spend $1500 to correct the problem created by the incompetent sales manager. When I complained to Ford Customer Relations, they retaliated by withholding my license plates. Recap: incompetent sales manager, slick fast talking salesman, inadequate ethics.

We have recently bought a used car from Gloff Ford, we loved the one on one with the salesman, and…read morethey actually made the financing seem like a dream compared to the other dealers we have bought from. Everyone was friendly, just a quiet, quaint, dealership in the county. Very refreshing!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.