Excellent service. Very competitive quote for 4 new tires on 2019 Camry. Tires were ordered…read more Arrived on a Monday. Went in Monday afternoon and tires mounted and balanced in less than 45 minutes. Great job guys.

Tore a hole in the old oil filter. Then just left it on there and told no one. I had to take my car…read moreto a mechanic later. Could have caused major damage. They suck!

I am in Orange County California and was looking for my dream car at a reasonable price…read more I searched through the web with car searching apps and found my dream car. Keep in mind there were NO pictures uploaded of the car yet. I went off the manufacturers window sticker which you can see under the carfax report. It had all that I wanted. I was contacted by Adrian! (the new kid on the block) Adrian was amazing. He was so nice. He even went and took pictures and 2 quick videos of the car. It only has 2,433! It is a red mist 2021 convertible Corvette with everything on it! Adrian, with the help of his manager Phillip made this process mind blowing easy. I believe their slogan is "Home of the nice guys". Boy was that right. With Phillip's help we hit the right price and made this happen. Adrian was the go to guy here. He was in constant communication with me whether via text or call. Even after the purchase was made! Phillip got that sales contract through online to me and I signed and sent the wire and bam 3 days later I had my Red Vette from Texas. Everything has been amazing! If anyone wants to buy a car from out of state these gentlemen made it so easy. I hired a shipping company and Adrian even shit a video on his cell while it was being loaded. These guys aren't salesmen they more like friends! Highly recommend this dealership if you want to buy a car and want to deal with nice guys. These two gentlemen were amazing!!!!!

We bought our truck brand new from this dealership, and my father-in-law did the same. Mason was…read moreincredibly helpful throughout the process, and my father-in-law specifically asked for him when he went in. However, our experience with the service department has been disappointing. Routine maintenance takes hours, and scheduling an appointment is nearly impossible. They claimed they were backed up for weeks, yet we managed to get into the Waco dealership the next day. We were given a callback number and told the service manager would contact us in about five minutes. After waiting an hour with no response, we reached out to Mason, who was once again attentive and tried to help resolve the issue. It wasn't until Mason contacted the service manager that we finally received a call, only to be met with rudeness and a complete lack of customer care. Unfortunately, this dealership can't have a team full of Masons, and the difference in service shows. Save yourself the trouble and go to the Waco dealership for service instead. For those of you that just bite your tongue and continue to patronize this place because the location is more convenient, I'm not joking when I say it was a world of a difference in Waco. Customer care is through the roof in their service department compared to here--just make the drive.

I bought a custom trailers from these guys at the Arizona location. I worked with kenny... the…read moretrailer is white with black accents... they must have spray painted the black after the trailer was already built because there is overspray all over the trailer.. these parts were supposed to be powder coated! Not spray painted...there is also parts on the inside that are supposed to be powder coated, but SOME are just left as bare metal with primer on it

We paid a $2,000 deposit to Preferred Trailers to build a custom trailer. After a year of poor…read moreperformance and no returned calls, we asked for our deposit back. They refused, and we had to go to small claims court to recover it. After winning the case, we are now working to get our money back. This process has taken over a year. DO NOT USE THIS COMPANY. Do your research; we are not the only ones who have sued them.

I special ordered a truck form Gloff and the sales manager screwed up my order. Then the salesman…read moresneaked it by me at the closing and I ended up with a truck I can't use until I spend $1500 to correct the problem created by the incompetent sales manager. When I complained to Ford Customer Relations, they retaliated by withholding my license plates. Recap: incompetent sales manager, slick fast talking salesman, inadequate ethics.

Service Dept. seems incompetent. They might be able to change your oil or rotate tires. If…read moresomething complicated, forget it. Kept old Ford car for 4 days, couldn't figure out problem, but just tried different stuff, hit or miss, charging big $$$ along the way for every little thing they did. And they accomplished nothing. Finally, on 5th day, we got car back, still broken. Will take somewhere else. Never here again. Fool me once, etc.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.