I had to come here for a mandatory drug screen for school. The main clinic area was full. The side…read moreclinic that does all the screenings had probably 5 people ahead of me. I was in and out in about 30 minutes. Less than the amount of time it took for me to get here from my side of town. Clean facility, helpful and courteous staff.

Th nurse practitioner should be fired, or lose her license for verbally assaulting a mentally…read moredisabled persons, and continuously raising her voice and demanding i recognize her sleep deprivation as more pertinent than the fact i was going through proplanolol withdraws as i was weening of the medication WHICH I HAD COMMUNICATED at the start with the nurse, I suppose it's to be expected from so called professionals that take all thier notes on a stack of post-it notes. entirely unacceptable, and this entire pop and son hack job of a dr office should be shut down. These people call themselves professional, but this was by far the worst medical "professional" experience of my life.

Caught myself trying to make some homemade vegan meatballs and as I went to adjust the middle…read moreportion of the food processor I ended up cutting my finger to the bone. My fingers started to bleed profusely blood hitting every inch of my apartment. When I tried to run the finger under cold water it bled more and so I applied pressure for about 15 minutes and then my finger continued to bleed. I called my mom and I told her what happened She had recommended that I go to an urgent care. I looked up the nearest urgent Care and Next Level was only 9 minutes away. Not knowing if they'll take my insurance I was in route! As soon as I walked in I let them know my situation and let them know that I was high risk bleeder with the laceration. They immediately took me back without any hesitation! Mr Brian was professional and attentive making sure he had my insurance card in my driver's license to gather my demographics. He brought me bowl with soapy water and medication so I can soak my finger. Then Mrs Ana came into the room to assess my finger. And then I saw and briefly spoke with Ms. Karime who took my vitals. I received a tetanus shot today so I wouldn't get lockjaw. And then Ms. Ana began sewing up my finger with four stitches. She numbed the area with lidocaine to make sure that the area was numb before she started. She explained what the lidocaine was for and that it would be a little sting and a burn initially. She explained everything thoroughly so I wouldn't be in surprise. They treated me a lot better than any emergency room staff out of all my years of going to the hospital! The staff at Next level in Pasadena was extremely kind, patient, and and professional!!! They treated me a lot better than when I went to urgent care at Memorial Hermann in Friendswood last year. Because even though they were nice, they still joked about my situation and made fun of my career. I didn't appreciate that at all. I don't need that type of joking when I'm going through something serious and life-threatening. Thank you Next Level urgent care being there for me when I needed you the most! I was even given some extra gauze and bandage so when I clean the wound I will have something to wrap it with. I will recommend this urgent care to anyone that asked me for recommendation. Even if I'm asked this question on Reddit. I will let everyone know that I was treated with the utmost care!! Also wanted to mention that Brian who works the front desk is cute. I'm happy that he was able to enter in my information from the insurance card correctly. Because last time when I went to the hospital I gave them my insurance card and they still incorrectly entered my information into the system and then claimed I had Medicare even though I'm not even over the age of 65. Thank you so much to Ana, Karmine, and Brian. Y'all are the real heroes in this industry!

First time patient, walked in filled out the paperwork and was seen shortly after. The nurse…read morepractitioner had great bed side manner and was on top of it! In and out in 25-30 minutes. Would recommend to anyone!

Honestly this people are just money hungry they say that we have to get a total of 7 injections one…read moreevery day and a respiratory mask treat which would be for three days and it comes out to $700 then when I told them I can't they said fine I guess you don't need all 7 we can get you for 4 but that's it cause you have to get it and they dropped down the price to $550 I told her I'm just going to pay for what I did today and that's it and she continues to say if I don't get them I would never get better and it would just get worse but when I went home I took some simple medicine from Walgreens then boom all better and that's just for my experience they wanted to charge my wife $350 for something can be easily taken care of but no they said they same thing you need 5 injections one everyday but you have to get if not it's going to get worse like that's there go to to inject you and break your pockets like I don't think I will be ever coming back to this clinic office again if I could give it 0 I would forcefully they want to take money out of you they try to find ways to make you pay and when you don't want to pay their outrageous amounts and just rather go somewhere else they get super upset and in a bad mood

I sent my husband and son here because we where looking for a bilingual clinic last minute that was…read moreopen on the weekend and they where very attentive and professional. We'll definitely come back if needed.

Been waiting over an hour and a half. Not bad customer…read moreservice actually great customer service, just real slow at seeing patients and getting them on there way. They take all insurance and self pay. Seats are hard. Dr. was very thorough and did extra. The medical assistant was awesome.

I will try to give a great review without revealing the other person's medical situation…read more The staff was very polite and extremely helpful. The wait was relatively short and in a pleasant atmosphere. The attending nurse was gentle and comforting while taking the blood pressure and temperature. The doctor was quick in ordering X-rays and giving the results. If needed we will be going back.

Closed permanently and for Dr. Ahmed and his Associate Oruj Shameem fraudulently involving…read moreinvestors to build a clinic with them and then never giving any profit or return to their investors . A true Fraud and corruption even to disabled and elderly to take their money . A short talk with the doctor and you should realize there is something mentally going on . If you're a nurse pursuing a job with them they will also fire you if you ever question anything . They will also hold pay and give you plenty of time off as they want to run their fraudulent business without questions being asked .

I went there today for a bad ear infection. I found this place online and saw one 5 Star review, so…read moreI took my shot and came here for a walk in visit. The building was clean and didn't take long to get signed in. They don't have change, which was one inconvenience but luckily there was a Kroger across the street I got change from! The nurse practitioner, Sherry, was very sweet and informative! She really seemed to know about ear infections and cared about my pains! She prescribed me medicine for pickup at my local pharmacy and she encouraged over the counter medicines I could also take! I appreciate the attentiveness she had. I will be back and I highly recommend this family clinic to anyone! They even had waters, juices and chips laid out for their patients. It was only $50 to be seen if you don't have insurance! Good deal!

My mom has been coming here for the last two years. I have also been here within the past year and…read morelet me just say he and his coworker are phenomenal. They are always listening to patients. Never rushing you never making you feel like you're an inconvenience. He always discusses the treatment plan or what he's thinking about doing before you get charged. He's very upfront overall love the care here because he actually listens / pays attention to what his patient's concerns are. Anytime my mom and I go we literally use the pharmacy that is down the street. He sends it almost immediately while you're checking out and it's an easy pick up. He has seen me for the flu. I felt better within two or three days. My mom has come for different types of care but overall, I say he's a pretty great doctor.

This clinic used to be a good place to come to. A trusted place. However since this new Hispanic…read morePA...... to be honest I don't think I he is a Dr I don't know what he is. But, he up sales the visit not just that. Friends have complained some days it's less priced and other very over priced for the same consult. We shouldn't be made to take a COVID test when he has been told that a test has been taken the same day and it was positive hence why we are there. What happened to patient care. Where is the original Dr he was awesome. But this other man he gives me the creeps!

Fast and very professional. Nick the PA was very helpful. Would recommend them to anyone…read more Facility is beautiful, clean and modern.

I am a Veteran who normally goes to the va er when I have issues. When I found out (a few years ago…read morenow) that I could go to certain emergency cares and the va would cover the cost I started calling around to see where I could go. After about 4 calls this was the only place that even hinted they could work with me. I went with just my regular ID and they gathered my info and have been able to go to them at no cost since. I honestly don't know WHAT anyone is talking about the staff being un-professional because the 5-6 times I've gone now (even during the plague) they have always been very help full and professional. I would HIGHLY suggest any Vet ( or anyone really) looking for an emergency care that will work with the VA to come here and I would believe other MedExpress would be able to help but I cant speak for any other locations since this is the only one I've been too.

Amazing staff and showed a lot of concern for my son's infected spider bite. It is now completely…read morehealed.

I recently had another pleasure of receiving expert guidance by Sunij Abraham. This time I walked…read morein having a difficult time breathing due to what i believed was an asthma attack. The staff is always nice but the facility itself isnt the best equipped with the latest medical technology. Nevertheless, after a short wait i was soon in the exam room which gave me great peace of mind. Mr Abraham who quickly assessed my breathing, administered treatment with a mix of medication. He said this wasnt a simple asthma attack but closer to bronchitis causing my labored breathing. Throughout my visit, he went above and beyond to ensure that I was receiving the best possible care demonstrating a high level of professionalism and empathy. After my visit, I felt so much better and so blessed to be able to take a deep breath. However, I truly appreciated his care and concern for my well being a few days later recieving a call from Mr Abraham, asking how i felt, and that he was following up making sure i was taking my medications properly to ensure a full recovery. Thank you staff at NextCare! Rarely do I refer companies but its people. Its the person that make the difference

We saw Dr. Ronald Kirkwood for the first time today and he was amazing. He was informative, kind,…read morehelpful and was very considerate of my husband's tonsillitis diagnosis. He made us feel at ease with his condition and offered some solutions immediately. To be honest, from the minute I called and Veronica answered, it was a pleasant experience. They were able to fit us in the same day even as new patients. The nurse practitioner and nurses were all super friendly and helpful and made us feel so comfortable. We have found our family physician.

Horrible.....scheduled a 8:30 appointment a week before...sat in office till 10:08 till i finally…read moregot seen...and doctor didn't even do any good for me.