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    Clinical Pathology Laboratories

    3.2 (11 reviews)

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    Clinical Pathology Laboratories

    2.7(29 reviews)
    5.0 mi

    Good smiles. Friendly. Location is very hard to find. Goto St David's, East Entrance aka Women's…read moreMedical Entrance (lots of construction terrible parking) then from there go up, yes up, to the first floor. Go right down the hall it's on the left. Apple Maps put me in the wrong parking lot all together.

    My doctor's office is literally across the hall from this lab, so every year after my well woman's…read moreexam I end up there. And somehow... every single year... they magically bill me for something that should've been covered. At first I thought it was just one of those annoying insurance mix-ups. But after spending at least an HOUR every year playing mediator between the doctor, insurance company, and lab, it's starting to feel less like "oops" and more like a seasonal tradition. Usually they eventually fix it after I call enough times. Other times I've honestly just paid it because I value my sanity. This there were two tests I knew insurance wouldn't cover, paid for them upfront with my credit card, had the doctor separate them on a different form, AND asked for a receipt. The receipt only had the amount paid -- no description. Which already felt a little "interesting." Convenient that for some reason they have no way of putting a description what I paid for on this but every time they send me a bill it has a very accurate description of what they are billing me for. It's sad that it comes to me having to cord this interaction to protect myself. So I asked on video: "So these definitely will not be billed to insurance since I'm paying here?" Receptionist: "Yes." Fast forward to this week: guess who just got billed $36 for those exact same tests. At this point I'm not even mad about the money. It's the principle. Because I know a lot of people probably just sigh dramatically, pay the $30, and move on. But no. Not this year. This year I will be returning like a low-budget legal drama with my receipt, my credit card statement, AND my little video clip. Honestly the phlebotomists are sweet, but the front office acts like kindness costs extra. They are shockingly rude! So if this place keeps overbilling you too: fight it. Even if it's annoying. Or save yourself the headache and find a friendlier lab who doesn't routinely try to keep an extra 15- 30 from every visit.

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    Clinical Pathology Laboratories
    Clinical Pathology Laboratories
    Clinical Pathology Laboratories - If you enter from East Entrance, take elevator up to 1st floor

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    If you enter from East Entrance, take elevator up to 1st floor

    Fastest Labs of Central Austin - Fast Drug Testing in Austin, TX

    Fastest Labs of Central Austin

    3.5(11 reviews)
    0.5 miFar West/Northwest Hills

    They don't offer any confidentiality. They ask sensitive questions out loud in front of everyone,…read moreeven though they could easily look up that information. It's really not everyone's business why someone is there. They could at least get up and ask you to come to the side if they need to ask something personal. I can only imagine how uncomfortable that must be for people who are mandated to take the test. Mine was optional, but still--if you're going to ask for private information, it should be done in a private setting. Also, the bathrooms aren't cleaned after each use, which adds to the lack of care UPDATE: Instead of taking accountability, they chose to lie on me in response to my honest one-star review. What they don't realize is that my case is not mandatory, and I will be seeking legal representation for the false claims made. I never threw my ID, and I would never behave that way toward anyone. It's a complete fabrication. Interestingly, I noticed another one-star review mentioning a similar experience--this seems to be a pattern with them. I barely interacted with the staff, and I was in a rush, which is why I accidentally left a paper napkin and a water cup. I returned and respectfully threw them away with no attitude whatsoever. I also want to point out that they have no regard for confidentiality. I knew exactly why each person was there, which shows a lack of professionalism and care for people's privacy. I will not be returning--because I don't have to--and I will NEVER remove my one-star review. Had I behave in the manner she said I did, a one star removal wouldn't make a difference - sounds like blackmail Jennifer will be held accountable for her lies.

    Great lab, Nikki and Michael were both very helpful and professional. I didn't know much about some…read moreof these lab tests and they were able to answer all my questions in detail and performed the tests very professionally. Thanks for your help.

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    Fastest Labs of Central Austin - Drug & Alcohol Testing in Austin, TX

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    Clinical Pathology Laboratories - pathologists - Updated June 2026

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