This store looks small from the outside but has lots of beds at amazing prices. The store owner was…read moreknowledgeable, helpful, and kind to me when I went in looking. Their delivery service is great as well.

We are obsessed with our new mattress from The Mattress Place! The owner got it delivered to us…read morenext day and we were able to sleep on it that night- didn't have to wait for it to inflate! Most comfy bed I've owned and incredible customer service. We even got a picture with the salesman who helped us out bc it was that great! first night sleeping on it my Oura ring gave me a sleep score of 93! Woo! thank you!

Paid over $3,000 for matress that is sinking in the middle and they refuse to make it right. THIS…read moreCOMPANY IS A SCAM. DO NOT LET THEM TAKE YOUR MONEY . I've slept on cheap hotel beds better than this. Bad service. Jim is the worst

We just purchased a fantastic king size plush mattress today from Brothers bedding. This is our…read moresecond mattress that we have purchased from Mitch. We get great individual service, he listens to our needs and fits the perfect mattress to us. We have shopped around in the past and find the quality is unbeatable, and their prices are still incredibly fair. Our last brothers mattress was 18 years old! We highly recommend brothers betting and also their sales manager Mitch. Thanks for a great experience!

I had to write a compliment to say the Mlily Mattress company has the best products by far. The new…read moreFusion Luxe Cal King mattress and pillows we purchase are very comfortable and cool. The King size pillows are very comfortable. I no longer have neck and back pains since our purchase, we love it. I just want to give a big "Thank You" . I told my physician my neck and back pains are gone. I recently purchased another Fusion Lux Cal King Mattress as a Christmas present for my daughter and her husband and they are very happy.. Thank you Jenny for all your help, you guys are the best. Roger

Awesome experience at the Mlily store in Farragut. John is exceptional! He makes sure there are…read moremasks and hand sanitizer available. He follows all protocols. Not only that, he will make sure you are happy. I bought a mattress that did not fit my needs, and without hesitation, he made it right! Excellent protocols, product, and service. I couldn't ask for anything more!

Service was terrible Man didn't even get out of his chair as…read morewe were walking around taking a look at beds Maybe young people can't afford beds!

The service after purchase is a problem. The store referred me to the manufacturer. Still no…read moreappointment for them to check my mattress.. I was told they would call me back. No call. Won't buy from Ned Store again. Or recommend them to others.

Don't ever buy a mattress from The Bed Store. Roger Cunningham. Bought a Simmons beauty rest black…read moreless than 5 years ago. Biggest piece of junk of a mattress you can buy. Sunk in on both sides and it is 1/4 of inch of being out of warranty according to them. The picture is my 2 year old grandson sleeping on it, you can see how bad it is. They told me I still have 5 years for it to get worse 10 year warranty. They can sleep on that junk for 5 years if they want. I can get a better mattress and service from Big Lots. The Bed Store tells me it's up to the manufacturer on warranty, I have contacted the manufacturer a couple of times and they say the warranty is through the dealer it was bought from. So which is it?? It's just a big run around. It's going in the dump and I will buy a real mattress from somebody reputable that stands behind their product.

Just needed a queen box spring for our guest room and you would have thought we were buying $5000…read moreworth of products from The Bed Store. We were treated so nice and cordial! Doug was spot on with helping us and made a few great suggestions. Thank you BED STORE!

We have purchased three or four beds from these people over the past year or two spent thousands of…read moredollars I wasn't gonna go back to him and I shouldn't have so I had a bed with a 10 year warranty on it. They're not taking care of that the salesman that I had Jimmy Welch made promises they set up delivery 2 nice men came out with the bed didn't install it they were told about a return a warranty. They said it would be warranty, but they couldn't take the bed with I can't put old beds with new beds never came and picked it up. Paid $200 extra for having the bed set up. Nobody set it up. Promises made never kept Keven can't even describe what he is Power hungry idiots I'd have to fire myself if I had them in my business and Mr. Roger I don't know where he is. He's like a ghost. He's not watching over his shop. I go into the Turkey Creek store and Jimmy Welch is sleeping on their beds with his dog in the middle of the afternoon I don't get it absolute worst do not and I mean do not buy a bed from this company at any of their stores go elsewhere go to Ashley go to Knoxville wholesale the best bed they have is a Tempur-pedic bed buy it from them, but don't buy it from the the bed store I'm done. I hope you are.

If a new mattress is in your future, I would like to recommend Wayne Adkins, Sales Manager at the…read moreBed Store in Powell, TN. He helped me with the purchase of a Kinesis latex mattress. First of all, he gave me a call when the mattress went on sale, and continued throughout the sale process, answering my questions with his expertise. He cares about his customers and if you have a problem, he treats it as if it's his own. I would also like to give a shout out to Dillard and Brad, the two young men who delivered the mattress. They were so nice and very careful with the delivery, making sure it was placed just as I wanted before they left. Mr. Cunningham should be pleased to have all three of these gentlemen representing his business. I love my Kinesis mattress! Ann W.

I don't really write reviews unless I feel it's needed and I feel this one is NEEDED. We purchased…read morean expensive sofa set from Sofas & More. One part of the sofa was delivered damaged, unusable. We had a really hard time just getting the manager to replace the broken piece that was delivered. Within a year other parts started falling apart; motor went out, the inside of the sofa was cheap plywood, like cardboard. After the year we contacted the store and they told us to contact Capnip, the manufacturer. We did and sent pictures of the damaged parts. Catnip never responded and I think they have us on a scam phone because every we called, it just hung up. When we called the store manager, he was so rude and aggressive with us. We had to throw one section away because it was completely broken, we also spent about $100.00 to replace the motor on one sectional, and the rest of the sofa is breaking down as well. We can't afford to buy a new sofa as this one was $3,000. Honestly, we've never had a negative experience like this with a store. It's best to buy from a more reputable store, hopefully you will have a better and safer experience than we did. BUYER BEWARE.

I purchased a recliner on 12/7/24, I had the recliner for 4 days and the metal base collapsed under…read morethe recliner dumping me out in the floor. I call Matt, the manager at store and was advised that he could not give a refund or store credit. I took the recliner back to the store drop off and discuss options moving forward. I was told by the lady at the front desk that no one there could discuss options with me and the manager Matt was gone for the day. Mrs. advised me to drive around back that someone would meet me there to unload the recliner. I have been a loyal customer to this store for several years and feel that I was treated poorly by Matt the manager as well as the staff.

I have been buying my furniture at Clayton's since the early 90's as have many of my family members…read moreand friends. Their knowledge and customized service is the best in east Tennessee. Family owned and customized since the early 80's. You do not come across companies this anymore. They truly care tI make their customer happy. This is reflected in the follow up. Not just a buy and forgotten...Clayton Furniture has a customer value process that creates customer retention which drives return business. Probably why they have been in business for almost 50 years. Not a big box corporate sale to the consumer, it is a personal touch and will always be my choice.

My aunt and uncle and I went in to look for headboards beautiful furniture way over priced and the…read moregentleman working by himself today was having a conversation with a couple and walked right passed us and didn't say hold on a second I'm with customers and ask if we needed help he finally asked us as we were walking out kind of rude didn't get his name! He said he was working by himself but still not an excuse!