Awesome flowers!! I love this place the service is great…read morethey have a great selection and specialty gifts

My family has been going to this florist for years and have always been extremely happy with every…read morepiece we have ordered. They always have a beautiful selection and each piece that was special ordered has surpassed our expectations! The arrangements are always fresh and last a very long time! The owners and staff are always friendly and helpful! Their delivery service is prompt in all kinds of weather. We look forward ordering flowers from here in the future!

Requested all white flowers with one single pink rose for our mother's funeral spray, does this…read morelook as described? And was unable to reach anyone to fix it.

My husband recently passed away. We so wanted to include gladiolas in our arrangements. Coriale…read moresaid they would do their best and their best was exactly what we got!!! The Hank you so very much!

Affection Florist is so much more than a florist. From the very beginning, Charmaine took the time…read moreto truly get to know me, and because of that, she and her incredibly talented team created a wedding that exceeded anything I could have imagined. They didn't just provide flowers--they created an entire atmosphere. Every detail was breathtaking, from the stunning floral arrangements to the gorgeous décor, chandeliers, sweetheart table, head table, and every single guest table. I genuinely felt like I had stepped into a fairytale. Throughout the wedding and even days afterward, our guests could not stop talking about how beautiful everything was. I honestly don't know how they pulled it all together, but they are absolute artists at what they do. On top of their incredible talent, they were communicative, responsive, organized, and wonderful to work with throughout the entire planning process. My biggest piece of advice: trust Charmaine's vision. She has an amazing eye for design, and letting her creativity shine was one of the best decisions I made. I would honestly renew my vows just to see their work again. I cannot recommend Affection Florist highly enough!

We contracted with this provider for our wedding on August 15, and the overall experience was…read moreextremely disappointing. The biggest issue was not simply that some floral arrangements fell short of our expectations, but the combination of poor communication, inconsistent commitments, lack of personal involvement from the owner, and pricing that did not feel justified by the final service. We would strongly encourage couples to carefully consider these issues and NOT choose to work with them. 1. Very poor communication: Before booking, Charmine, the owner of the business presented herself as experienced, passionate about her work, and encouraged us to reach out with questions. After we paid our deposit, however, she repeatedly ignored our messages and told us she was too busy to respond for two weeks, despite our wedding being only about a month away. 2. Inconsistent commitments: The contract required us to finalize the arrangements 30 days before our wedding. When we contacted Charmine with questions in early July, she told us she was too busy and could only respond after two weeks--which would have left us only two days before the contractual deadline to finalize everything. We therefore asked whether she could try to contact us earlier, and she offered to extend our deadline by 15 days, so we agreed on not contacting her for the two weeks. However, she later reversed that agreement and claimed that the extension was no longer applicable simply because she had been able to contact us 3 days before the original deadline. When we reminded her of the extension she had explicitly agreed to, she refused to honor it and characterized our concerns as being "confrontational." 3. Lack of accountability and communication: Charmine repeatedly focused on defending herself rather than addressing our specific questions and concerns. For example, we contacted her three separate times regarding a change to the arch decorations, but received no response. After the two-week period during which she had said she was unavailable, she finally contacted us but appeared unaware of the change we had requested. Rather than acknowledging that our messages had gone unanswered, she blamed us for expecting her to show us the previous design, which was not what we had asked for. She also described her work as "art," which felt particularly ironic given that she did not personally appear at our wedding at all. We had expected to work with the person who had presented us with her experience, expertise, and creative vision, yet she was completely absent on the wedding day. 4. Pricing did not match the service received: Some services felt significantly overpriced relative to what was actually delivered. For example, we were charged $2.50 per flower cone, yet the cones prepared by her team ultimately contained only about five plain white flower petals each. 5. Credit to the on-site staff: We do want to acknowledge that the staff who actually came to our wedding were responsive, professional, and receptive to our feedback. When we pointed out issues, they made some changes immediately. We appreciate their efforts, even though several of the floral decorations were still not satisfactory. However, to our surprise, Charmaine still tried to contact us during our honeymoon complaining about us asking the staff to help moving some of the decorations, which should be their job. Honestly unbelieveable...

Heather was a delight to work with. I needed a beautiful bouquet for a friend's birthday on short…read morenotice and Heather created a stunning arrangement. It was full of color and texture. I live across the country, and my friend lives in rural upstate New York, so I really didn't know what florist to use. I am so happy I found Heather. I highly recommend her.

Great garden center in Waterville , they have all type of bushes , bag mulch , pile of loose mulch…read more, house plants , and full service flower shop

My sister ordered flowers through ProFlowers and Alcott was the local florist. The driver left a…read moreglass vase with delicate flowers on my stoop and called to tell me there were there. I was in a restaurant and she left a voicemail. I was out of town and didn't return for 3 hours. Flowers were dead. My sister spoke to ProFlowers who assured a new bouquet would be delivered. I called the number of the driver who apologized and repeated that a new bouquet would be delivered. It's been 3 days and I haven't heard a word even after texting twice. DO NOT USE ALCOTT'S, their service is terrible.

I wanted to take a minute to commend this team for the most amazing experience. I had the…read moreunfortunate opportunity to order sympathy flowers for a fellow colleague/friend and they made ordering over the phone easy and pleasant. While unsure what I wanted exactly, they were kind enough to explain the options, and once I decided a dish garden, they provided details of each garden they had, container style, color, plants, size and cost. I would HIGHLY recommend this florist to anyone who appreciates superior customer service!!!

I wish there was an option to give this place zero stars. I had a horrible experience prior to my…read morevisit where the owner of the establishment was rude and not helpful. I thought I'd give it another shot and order some flowers online. After paying over $100 I receive flowers that were not fresh and not at all what I ordered. They were also poorly packaged/decorated with straw bows, not even a nice ribbon or cloth. And once again, the owner was rude and looked right through me as if I wasn't even there. The whole place was pretentious and overpriced. If you're looking for care, creativity, and beauty in your next bouquet, Phoebe's is not the place.

Speaking to Pheobe on the phone was when I knew I wanted her to take care of the flowers for the…read morewedding. I sent her a few photos of some ideas I had and color ideas - she said she knew exactly what to do and had some ideas. She understood my vision and I trusted her to design it all for us. Her work is impeccable and everyone was in love with the flowers and decorations she delivered for us. Pheobe is great to work with and always responsive and helpful! I recommend Phoebe for all your flower needs.

I ordered flowers from out of state for a funeral. The flowers were not delivered and when I spoke…read morewith the owner she admitted there had been a mistake, which I understand can happen, but still upsetting as there weren't any flowers from my family at the services. She told me I couldn't get a refund because I had ordered them "3rd party ". She offered to send flowers somewhere else for me, but has never called me back or answered my 3-4 emails. I will add that we have used this florist in the past at least 2 times and had been very happy with the product.

Not impressed. When we went to pick up our order at a pre arranged time it was not ready. Sent my…read morehusband back 2 hours later and it still was not ready. He waited while they put something together then rushed it over to us not knowing what my daughter had chosen, needless to say what he brought to us was not what was ordered.