I was recently in the market for a good puzzle glue, of all things, and it had to be REALLY good,…read moreas the puzzle in question was very special and pricey (limited edition, and a gift from a dear friend). I am familiar with DeSerres stores as they are a national, high-end arts supply store, and when I used to be a student in design school, we'd often get specialized items here in Montreal, years ago. I went online and saw that they carry not one but TWO good puzzle glues, so off I went, to find this store. I found the place easily, on Grandview, close to the Italian Community Center where I got my COVID booster a while back. And right off the bat, I was impressed that there was a dedicated parking lot for their clients. Free parking? Yes, please! Upon entering the store, a young woman who was manning the cash greeted me, and I asked her where the puzzle glue was. She knew exactly where and told me which aisle. As I walked to the area, I was struck by all the canvases, acrylic paints and brushes. What a great selection, and all of excellent brands. (Not the kind at generic craft stores). I also was struck by all the artsy "toys" - the kinds I've not seen elsewhere. Know a kid who's creative? This truly would be the place to get him or her gifts. I didn't go upstairs, but it was clear there was a second floor. I was amazed at all the puzzles they had. I didn't remember DeSerres having puzzles and toys, only art supplies. And the puzzles they had were excellent quality ones, like Ravensburger, and all depicted scenes and artworks that I've never seen on puzzles before. I don't think you'd have to worry about missing pieces or ill-fitting pieces if you got any of these puzzles. I couldn't find the puzzle glue, but the employee who greeted me came to check on my progress in finding what I came here for, and when I told her there were no glues in the aisle, she said they just got a shipment of stuff "in the back" and she'd go check. So nice! Unfortunately, when she returned she said that no glues were in that shipment and the next shipment isn't for another week or two. Darn it. I had assumed if an item was on their website, it'd be in stock in the store. Next time I'll know to call first to check. The employee suggested I try maybe Michael's or another craft store (I forget the name), and I thanked her for her help. She really tried to help me out and I appreciated it. The prices at this store are not cheap, but we're not dealing with cheap merchandise. Just call first if you're looking for a specialized item.

I am reviewing this based on my experience as a disabled person and also the parent of a child who…read moreuses a wheelchair. This place COULD be accessible but it isn't. The door opens directly on to the sidewalk, but there is no handicapped door opener. They keep sale items upstairs. There is an elevator but a key is needed and it takes you to a staff only area. It's clear that the primary purpose of the elevator is staff moving items and not accessibility for people who can not use stairs. We felt like complete afterthoughts trying to shop here.

I had an online order and when I went to pick it up I couldn't find it but I got helped immediately…read moreand was able to be out of there in no time!

I have not had good experiences with this specific Michaels location. I do often place online…read moreorders that I can then pick up, but unfortunately at this location they seem to take a long time to actually get the items and then orders can be cancelled because they took too long and so they end up selling out. On many occasions the sales people at the checkout are too busy having personal conversations with each other in other languages and they just ignore caucasians who don't speak their language. I definitely recommend the West Vancouver location.

In contrast to the substandard customer service I received at the Granville location of Opus Art…read moreSupplies on May 15, the Coquitlam location of Opus Art Supplies was excellent. The staff there were friendly, helpful, down-to-earth, and approachable. It really highlights the difference in management between the two stores.

Friendly staffs that are willing to answer any questions you have. A bit smaller but have most…read morematerials and pretty well stocked. Alright prices and good quality supplies. A couple parking spaces right outside on the left side of the store. More street parking if you walk down the streets a bit. Not hard to find but at a corner at the interaction of the road. Sometimes they have discounts for members too. My go to store for art supplies are the Langley, Downtown and this Opus.

Ooh, LaLa, they've changed yet again. I was invited for the wine and cheese celebrating the new…read morelook. With one hand on our champagne glasses and the other dipping crackers into delicious fruit compotes (that are also sold in the store) and cheeses, my sister and I made our way around the store mentally buying fairy-princess gear for the nieces, barbecue accessories for the dudes, and that retro-looking stationery with the naughty captions for ourselves. The store is now much more open in design, and while they've pared down the home decor stuff, they've brought in a lot more bags and costume jewellery and spa stuff, not to mention a lot of gifts for kids, which is important to indulgent auntie-types like me.

What a treat to get some retail therapy in after a sunny hike to Quarry Rock. While the bf waited…read morein line at Honeys Doughnuts, my gf and I wandered over to LaLa's. I've been wanting to check this place out for the past 5 years (I've heard very good things). Since I knew it was in North Van, part of me always imagined it to be on the Lonsdale Quay and not in Deep Cove (I haven't been to the Cove in years, shame on me). Quel surprise to stumble across this amazing shop. The jewelry and accessories are gawk-worthy and the Goddess hand cremes transformed my stinky hiker self into a decadent-smelling diva. The store is beyond cute, you really must come. It's a girly place filled with fun gifts for self and others. Great place to swing by while in the Cove! Awesome factor x100: they carry these really cute/hilariously rude cartoon cards!

Just spent several hours in Michael's frame department getting custom frames done. Lexie and Corina…read morewere amazing and such patience in spending the time with me. You both are such an asset to the store and the department. Thanks very much

This is a fairly large store a diverse selection of crafts & decor. It is always clean and usually…read morestocked well. Most things are overpriced but with their coupons (easily available on their app),they become 'normally' priced. Staffing is alway a bit minimal- not many on the floor and usually need a few more on cash. The fabric section has a lot of licensed prints (ie. Harry Potter, Disney..) BUT.... beware of buying fabric here. Fabric should be cut on the grain -especially for prints and the last time I purchased here the fabric was cut at a terrible angle. I bought & paid for 1.5 meters but in actuality I got 9 cm short. My pattern required a lot of shifting to get it to fit and my daughter's pyjama pants became pj shorts. Not impressed as stores are usually meticulous about cutting accurately and even allowing extra for shrinking.

This is a Homesense + Winners combined store. My mum and I had gone in to do a winners run. We…read morefound a few decent stuff that were pretty good and things we liked at a decent cost. It seemed to be somewhat of a 'cleaner' store compared to some other locations I've seen. However, having said this, the customer service is terrible! We asked the same question to two different staff. We don't think they understood the what we were saying coz we initially got the blank stare of confusion from either of them. They also need more cashiers (or the ones that are already there need to work faster or manage their time better with the customer they have in front of them

It is a Winners and Homesense store. The selection is alright. There is a little bit of everything…read more It does not have the largest selection compared to other locations. However, I still was able to make a small purchase of some English candy. The store was surprisingly organized and tidy.

I procrastinated and had to print wedding items last minute and Jason was so helpful! He took the…read moretime to help me upload all my files and made sure I didn't leave without it all working out. He is amazing at his job!

Super quiet store. I feel like the most busy area is the corner where they have the courier…read moreservices (Puralator, FedEx and DHL). People are bringing stuff back to Amazon for return (Puralator). There are plenty of free parking in front of the store. The store is well kept and clean.

Customer service is excellent. The staff is very eager that the customer gets what they want…read more I often go into the store without an idea as to what to buy and always end up carrying a bag of lovely items. I find, for the most part, the prices are reasonable. You get value for your money. Always check out their Sales!

I visit this little shop weekly, she carries a gorgeous selection of home decor items, cosmetics,…read morefunky jewelery and even some adorable baby items and yummy smelling natural cleaning detergents. It is especially amazing at Christmas time. The owner is wonderful, always goes the extra mile, remembers all her customers and is always in an infectiously good mood.