helped my uncle move into a storage unit last weekend and just had to share this experience…read more Personally, I have rented from other places but I have never had the same level of professionalism as I did with this place. Harry was so nice and friendly to show us not 2 but 3 different sizes without an attitude and it was hot! The other places just showed me a price list which was no help without seeing the real size. Easy to rent and very safe clean property. If you are storing items, do yourself a favor and look them up.

From the owner: The Best Place for Your Storage Needs. State of the Art Security - Climate controlled…read more Prevent clutter in your home with units at our self-storage facility in Fitchburg, Massachusetts. At Storage Space Rental, we care about our relationship with our clients, which is why we always strive for 100% satisfaction. You enjoy easy access to

This past summer my son set me up with Fitton Moving & Storage, he has used them in the past and I…read morehad a extremely heavy large safe, King size bed frame and mattress included in what was needed to move and all my belongings were able to be moved. These movers are strong and capable of handling everything. No issues whatsoever.

I wanted to take a moment to say Thank you. On 24 March, Eric, Shaq and Mike moved me from Hanscom…read moreAFB, MA to Manchester, NH. This was my second time having Eric help me move. All three were absolutely wonderful, professional and incredible. They helped me move during a very stressful time and I am truly grateful for their help. My new apartment was up 3 flights of stairs and they never complained once. They are rock stars!!! I will definitely be recommending Fitton Moving and Storage and your company will be the first one I call the next time I move ( hopefully not moving for awhile!!). Thank you to Dave for fitting me in last minute. To Eric, Shaq and Mike: thank you again for being so awesome and strong! I appreciate all you hard work and positive attitudes.

Due to a local move, I needed to rent a vehicle. During the week, I spoke to a very helpful man on…read morethe phone who was very assuring and offered me a lot of information and options about the vehicles as I had some specific questions about the seating options, etc. When I picked the van up on the weekend, the young gentleman who helped us check out the van was the best customer service I've had for a long time, hands down. Offered great information, tips, was friendly and humorous. I'd highly recommend going to this location, you'll be taken great care of.

Overall U-Haul national pod service is poor. The originating location (Portland OR) had it so…read morescrewed up and then basically dumped their problems in the laps of Don, Chris and Scott. These guys made up for all of the issues caused by the other groups and maintained a great attitude the entire time! Thank you!

I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

The office is run very well, I was always a fan. Keri is great she took the time to show me…read moreseveral units, Since I reserved on-line, something did go wrong with my billing, and I paid while I was there, and also have on-hold the same amount. My card company blames their billing practices, stating they did not use the correct confirmation number, therefore billed me two times, yet Cubesmart is blaming the CC company, yada, yada, yada! That money was unfortunately my bus fare to my Mom for Thanksgiving, my Dad just passed a few weeks ago. This is horrible, and not sure what now to do. For that experience, it is hard to blame cubesmart, or my CC company, I am not happy about that.

Kerri was great showing us different options they had available. The hours of access are good.read more

absolutely terrible, the employees seem to hate working and serving people. I have never been…read moretreated so poorly in my entire life. A brunette treated me very poorly

Awful service for a hitch installation. I made an appointment online with over a two week lead…read moretime but prepaid up front. I called the morning of the installation to confirm my reservation. I waited 25 minutes on the phone and the customer service agent could only leave a request on my reservation for the installer to phone me, they didn't. I received no indication there was a problem with the reservation. When I showed for the hitch installation, they didn't have the hitch in stock. They could have provided a heads-up before I showed but did not. They then said they would locate another hitch, possibly at a partner location in Springfield, and call me to reschedule. They never called. I again phoned the facility and my phone wait 20 minutes before speaking with another customer service agent. I cancelled the reservation. I ordered the hitch this morning from etrailer.com and it already switched. I phoned Midas and they would gladly install the hitch for me. Do yourself a favor and use a hitch installation option OTHER than U-Haul.

Best experience I have ever had with U-haul! Deanna was extremely pleasant and very accommodating…read more She listened to our needs and helped us to choose the right size truck for a one way rental. When I arrived to pick up the truck, she had reserved a new truck as she New we had a long distance to go. If you need to rent from U-haul in the Fitchburg area, choose City Self-Storage and talk with Deanna!

5 Stars ***** -- Awesome, Fair Place !! Great Service -- They stayed open later just for me to…read morepickup my U-Haul Truck. And I got a Free U-Haul Truck for moving in a new storage unit. --