The owner, Katherine, is a wonderful person. I had an issue and she took the time to not only listen, but make me feel heard. I highly recommend supporting her business. She is an owner that truly cares about her customers. read more

Great selection Hit the $1 clearance rack sale And found really cool pink sparkle Ugg boots ... staff kind of friendly ... she was huffing & puffing & sighing a lot ... but stayed and bought cuz got some great deals read more

Clothes Mentor Bridgeville, PA - Used, Vintage & Consignment Near Me - Bridgeville, Pennsylvania

I went into this store for the first time today. I was hoping to sell a couple of things that the Plato's Closet down the road didn't take. As soon as I walked in, I wasn't greeted, and when I walked to the counter, I was met with a straight-faced attitude. I asked if I could sell a couple of bags of clothing and they mentioned they stopped taking bags by 6:30 it was only 6 and it was clear she didn't want to search through my clothes. She mentioned they don't sell juniors' clothes insinuating that that's all I wear (For reference I am a bit petite) I brought in 3 bags of clothes and they told me it would take 10 minutes. After about 6-7 minutes she said they aren't talking about anything out of the 3 bags because they're all juniors. All of the stuff I brought in was small but it was for women, not juniors. As I was walking around the store they were selling similar stuff in the same size. Not only did she not take the proper time to go through my items, but she was also rude and unprofessional. I will not waste my time here ever! I hope there is a serious policy change read more

I normally never write a review because you never know when you might need someone. I have been to this shop two times. First experience went great. Second experience not so great. I will not return because I took the clothes into the shop neatly folded and the items that the shop did not want they tossed carelessly back into the boxes and I had to refold everything again when I got home. It was difficult for me to refold the clothes due to a car accident. My back hurt after I refolded the clothes. I told her about the accident because I had to bring someone to lift the boxes. I am not allowed to lift at this time. Very disappointed with my second experience. Also, they broke up matching sets of clothes. Why would you separate pants from the matching top? The lady I worked with on this second experience was rude. I will not return. There are plenty of other consignment shops in the Pittsburgh area or for what little money I got at Clothes Mentor I will donate. She was ridiculous tossing designer clothes with tags with such disrespect. I am guessing they didn't buy many of clothes because many were size 2. Who turns down spotless Oscar De Le Renta , Burberry , Docle Gabbana, Saks etc.? They don't have a size 2 market. read more

I would purchase here and just know they aren't very friendly but still go find my great deals. I won't sell however. You're giving them your items for basically change. And they will then tell you how awful your items are when they are actually new, updated and clean. It's mind boggling. read more

I came here to buy clothes for a business conference. I would categorize this store as a good consignment store for business casual clothing or casual clothing for women 40 and older. They only buy/sell items that are in basically new condition and well-known brands. The store is very well organized by type of clothing, size, and color. I think that was my favorite part. It made it easy to find what I was looking for. I do think for a second-hand store they price their items too high. Ex: blouses are between $12 - $24 There are dressing rooms available to try on clothes. There are NO public restrooms in this store. If you bring items you want to sell to them, they will buy from you, but only if it's in good condition and they think it's "trendy" enough. read more

Love the selection and the employees are kind. I enjoy coming here at least once a quarter to see what is new. read more

Took new clothes with tags. Only took a couple items and offered next to nothing. Regularly see their employees shopping at Goodwill. Why pay more for clothes they are buying at Goodwill and marking up? read more

another great second hand! I am so glad I found them on here, love this shop. good pricing and nice staff! always happy to shop here. keep up the good work ladies. read more

The best ladies! Greatest place to sell n buy! I couldn't ask for better quality or service!

Decent consignment/resale shop. They have a ton of purses which I what I like to look at and also a nice sized jewelry offering. Clothes are definitely geared toward an older crowd. Prices are pretty good. read more

Staff seemed very arrogant and building smelled musty. Nice selection of bags but clothes not so much.

I ordered a small crossbody bag from the store I received my order within a couple days. It was securely and well packaged. The bag was in great condition. I'm truly impressed. read more

I cannot say enough about how wonderful this store and staff are. The cleanliness is top notch. I can swear someone is always vacuuming when I'm there - love it! The clothing/shoe/accessory items for sale are wonderfully organized and displayed - a little too easy to pick a great piece to add to your wardrobe! Above all, the staff are incomparable. Their customer service is top tier. I was witness to an unsettled customer who was attempting to sell an item that just wasn't the right fit for the store and their clientele. The ease, patience, grace, and confidence that all of the staff showed during the encounter while continuing to provide me with superior customer service was something that will continue to bring me back. Keep up the outstanding work! read more

Sure, everyone thinks their closet is full of treasures so when you're off to the consignment shop, you think you're going to get your coins. Clothes Mentor likes to make money but they don't like to spend it. I do not buy designer, but I do buy quality. I lost more than 30 lbs so I have a lot of clothes that are newish but do not fit. I also have some old classics as well... ok I threw them in just hoping. Out of two completely packed TJ Maxx bags, they took three items. I said, "I don't understand, I get emails weekly about you needing inventory and as I look around, I would consider my clothes above average." They made excuses about how my clothes weren't current. What? Ok fine. I pointed out a pair of shorts they are selling that are the same exact brand and pattern that I purchased from Clothes Mentor THREE years ago. Funny part of the experience is that one of the three items they picked was a dress I purchased from Target 12 years ago. I said, "Why did you pick this dress?" She said, "It still has the tags on it so it must be newer." huh... oh and I had two pair of shoes that I have NEVER worn. She said, "one pair has a little wear on the bottom." First of all, that's impossible and secondly, ITS A USED CLOTHING STORE. My clothes will now go to Goodwill in which I know that the profits are used to help people with various barriers. Do not come at me. Do not tell me about the story of how much the president makes, I know a person who has been with the company for 27 years and has a significant role who explained that story. Pretty disappointing experience considering how much they charge for used clothes. As I looked around when I first got there, I wanted to see how much they might charge customers for some of my clothes. I was a little shocked to see upwards of $20 for used shirts, shorts, etc... may as well buy new clothes from Macy's backstage or TJ Maxx for the same price. read more

Ummm the owner doesn't wear masks? What is going on here? Went in today and looked around for a little. Social distancing and cleaning measures seemed to be in place, and then the owner/manager comes out with NO MASK on and is going through clothes and talking to customers. Seriously? Not going back. read more

The employees are rather rude and seem to think they are something special. They are the ones peddling clothes not the customers.

The clothes are old, dated. They are for elderly women who do not care about looking nice. The staff are rude.

I bought multiple ladies shirts. i no longer needed those shirts, so went to sell them back. they wouldn't take them. said these types of things don't sell. I BOUGHT THEM THERE! read more

Was here recently and had a terrible experience as a shopper. Was shopping while exchanging some clothes and I believe it was the manager was beyond rude. Talking trash about customers after they left the store, multiple times. Asked to see some designer things that's another customer had just sold them and wouldn't show me anything because "they were going online" meanwhile I was in the store in front of her and would have paid cash if I wanted it. These women don't know designer brands and the value of vintage designer bag. DO NOT TAKE DESIGNER HERE they'll tell you they can't authenticate it and sell it for $20 next to a pair of sketchers. Terrible store with terrible management. read more

Was recommended to sell here from Jacob with Platos closet the two you g ladies were polite and helpful as well as honest in terms of needs They went through my clothes and didn't take anything but still explained why they didn't take anything... I cut the tags out of all my stuff ‍‍ taht is hard to sell Also they have a high inventory of a lot of items due to Covid they are doing more buying than selling so they are limited on what they can take Still a great experience and I am looking forward to actually shopping there soon for myself read more

Would leave 0 stars if I could. I made a trip with a bin of very nice designer( mostly new ) pieces. They told me my stuff was from 2003,16, and 17 which isn't true at all? I don't even understand. They bought NOTHING . And to top it off my son got a terrible stomach ache while waiting and had to go to the bathroom very bad and I asked if he could please use the restroom he was crying and everthing and they said just for employees seriously? You can't let a 3 year old use a restroom?. Very rude! And wouldn't reccomend them to anyone! read more

My husband has bought me handbags from here in the past but yesterday was the first time I actually came into the store. My best friend & I were absolutely amazed with the selection & the prices! I got a Kate Spade bag for less than $30! The staff was very friendly. As someone who is plus size, it was very nice to see more than just one small XXL on a rack & to see actual plus clothing. Also, for the comments that they're buying your stuff for really cheap, no kidding. They're not gonna give you what they're gonna sell it for because they're in business to make money, plus they're very affordable. read more

This store has a great selection of luxury items, at really good prices, that I couldn't even tell weren't new. Tons of like-new clothing and shoes and jewelry as well. I found a great bag for my wife for a lot less than I've seen elsewhere. The staff was friendly, and busy buying items from customers. It's not a consignment shop, as people were given cash for their items. I don't live locally, so I can't shop again in person for a while, but they told me they have a an online store and gave me a slip with the web address. I checked it out and they have a TON of good stuff on it. I'm a little nervous to show my wife. read more

First time I went the employees were very kind and explained why certain things could or couldn't be accepted, and I got some cash for some items which was nice. Went back a second time and the employee that time was pretty rude and snooty--like she was too good for my clothes or something. They weren't able to take any of my clothes the second visit, which is fine, but the way she spoke and acted definitely turned me off from ever going back again. read more

This place is wonderful! Decent goods at amazing prices. They have clothing, shoes, purses, wallets, and jewelry. There a some brands that are on a rack of their own: for example a small rack of just Chico's items and a small rack for just Plus sizes. Those items can be found in other racks but this allows you to focus in if you are interested in just this items. A large selection of athletic wear, winter coats in the back, formal dresses, and some higher end items behind the counter. I witnessed a mother daughter duo shopping for back to school clothes. The entire store was well organized and the staff is very friendly and helpful. They offer a Personal Shopper service as well. read more

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I figured I'd give this consignment store a try again after being turned off during my first visit a few years ago. (Not personable, snotty and condescending for some really nice pieces for professional women like stylish suits from The Limited which were not cheap, dry cleaned and did not have much wear. Luckily I sold them elsewhere.) This time I called beforehand to obtain all the ins and outs before trucking my clothes, shoes and handbags there. I realize some of my clothing is two years old, but I think certain pieces are still in style. (Hello simple blazers? Cold shoulder shirts? Sweaters for fall?) The woman who I spoke with on the phone as well as the first woman to wait on me and check me out in the store were friendly. However, there were two other employees that began going through my items as I was perusing the store, weren't as nice. I could see they were making faces at some of the stuff and couldn't figure out a cold shoulder shirt. (It's a trendy style now and this particular piece was not worn and from a boutique I nicely noted and they made a snotty face.) Some of the items I saw on their racks looked way more worn than some of my items that they wouldn't buy, but whatever. I felt I should've got more than $27 for my items and they passed up on labels such as Stitch Fix and their brands, Ann Taylor, Express, The Limited and nice boutique clothes never worn. It seems like depending on which employee(s) you get at the particular time you're selling, that person ultimately determines what flies that day. (Target clothes weren't good enough two years ago but today a piece or two got bought?) They didn't buy any of my long sleeve sweaters because they said they have too many long sleeve items as it is. Maybe previewing seasonal clothes besides just brand names in the front section would have these pieces sell faster? I don't know that I'll waste my time going back based on the snotty air I received and nice, in style, (within two years) pieces only worn only once or twice that were passed up. read more

Went to sell large amount of clothing that were too small. Upon entering noticed both employees not wearing a mask, during covid. The one that waited on us pulled hers up. Upon returning they bought 2 pair of shoes. NO clothing and got no reason why. Some items were from this season just purchased and changed mind after washing. Said maybe too much in stock. The women that waited on us 2nd time had no mask, "medically exempt" and told us we could take ours off for a fresh air break. They arent strick with masks. *we're in a pandemic. Wont be going back! read more

The staff at clothes mentor were extremely sweet, I was looking for some new garb. I had my toddler with me, we all know how tough that can be, he was running all over the store and they were very nice to him, and myself, helping me entertain him as I was able to shop a little easier. I loved the selection and price was fantastic!! I'm a huge Nordstrom shopper, that may be for the birds, now that I found mentor ! Thanks Shannon and Rissa for being extra helpful in the store yesterday :-) I'll be back to sell and buy clothes in the near future read more

I don't understand their methods of determining what is new and what is not. I turned in a huge bag of designer and boutique clothing, and they told me my stuff was too old. Meanwhile, they accepted a boutique top 5 or 6 years old and a Steelers clear purse as old as the NFL clear bag policy. I had three pair of designer jeans there, alL bought within the last six months and they did not one pair. This will be my last time going there after they offered me $13 for items 5+ years old, but silent accept the other high end clothing. You better believe I took their money and will never return. read more

Staff lacks customer service Not personable..won't be spending my money there. Will not return read more

I went in today during the Covid pandemic. The sales girls were fantastic!! I was picking up something I had bought from their sight on Shopify which is set up very user friendly! The sales women had on their masks and offered me help. It was SO nice to shop in a store that sales people want you to be there! I love Clothes Mentor and LOVE their prices!!!! Always happy to go there!!! read more

Update: I went yet again and this time had ASOS, old navy and Jessica Simpson... none taken. Yep I'm done The staff appeared to be friendly and they have a good system of letting you know of your clothes are done being reviewed but they really don't take anything. I attempted to bring in a name brand item and they stated they couldn't authenticate it - i have no idea what that means but i just said thanks and went home. read more

Save yourself the drive, gas and time to waste then this your place absolutely awful. I was appalled and offended with this store. The employees were rude and unprofessional, they treated me as if I was coming there like I was coming to get fix. I bough Lt clothing there with tags still attached because I have made lifestyle changes that have blessed me to lose the desired weight that I sought to lose and the clothes no longer fit me. These clothes are just shy of 1 year in the purchase date and they told me they were unable to accept them. I wished I had doney home work and searched reviews prior to the drive. Stay away. read more

I have taken items to Clothes Mentor twice. The first time was fine and I was pleased with what they offered me. I wasn't at all happy the second time. I did take a lot of items and I knew it was going to take time for them to go through everything. That wasn't the problem. The things they decided not to accept we're not treated very well! They threw the shoes back in the container. Some mates of earrings are missing. Statement necklaces were in put back in the box bent. Necklaces are tangled. I haven't found one necklace made of paper roses that I had lying on the top of other necklaces so it wouldn't be ruined! Many other things were also not treated well. I called and was told the next time my items would be given more consideration. I told her that everyone's items should be treated with care. I don't appreciate excuses! There isn't any reason to treat someone's things this way! I won't take anything there again! read more

Every time that I shop at Clothes Mentor, I receive exceptional customer service. The ladies that work there are so kind and go above and beyond to help find whatever it is that I am looking for. The store to exceptionally clean as are the items that are accepted. Clothes Mentor frequently has sales which make the items even more affordable. I cannot say enough good things! I love shopping here. read more

Went here to sell clothes was told it would be a 10-15 minute wait. I said okay that I would look around for the time being after 20 minutes I went up to register to wait there as I was done looking around. Stood there for another 5 mins while the girls chatted about random things not even really looking at my items. After being there for a half hr they bought nothing which included VS, coach and columbia products. Don't waste your time going here. read more

I shop mostly at LOFT which has really paid off here. The staff sometimes seems a little bored or down but they're not rude or mean. Very nice usually. The process was quick and I left a lot of cash and a lighter bag than when I came in. I browsed when I was in store too and the clothes at great quality. Some of the shoes and bags are not in great condition but the clothes are all very nice so there's good selection. I am definitely going to sell here again! They're always accepting buys, which is awesome. read more

I was not satisfied with the customer service here and drove an hour twice because of the wait and was told to come back by the manager because I had good dresses she said... Calvin Klein, etc. Then to come back and the cashier saying they are being picky with dresses because they have so many with that same manager standing right there. I will not be shopping here again. read more

I took my coach shoes, bottega Venetia and brand new Frye boots to this store and the lady told me that will pay me for $97. I said what? You are f**** kidding me. That bottega Venetia bag alone I seen sold $400 used in eBay. Clothes mentor is a joke. Seems like every visit they are only allowed to pay your stuff not more than $100 because my friend every time she took hers stuff got out there not more than $100 in her pocket. I should not even give them a 1 star because they don't deserve none. Save your time and gas!!!! better go sale in Poshmark or eBay instead just need patience. read more