Found a great deal on a hard to find shoe and size. They t was easy to order online and it arrived…read morevery quickly with tracking. It arrived in the original box and was perfect, and included care instructions. I'll definitely be back, if only online.

Excellent customer service and an amazing selection. If you are a runner, you need to check this…read moreplace out!

We both love this store…read more We started going here after the first time I'd bruised a heel, being told it was going to take months to heal, and wanted a pair of shoes to deal with the pain. I explained my situation and they had me try on a pair, which I promptly bought for how good they made my foot feel. We've been going back ever since. It's simple shopping. They're not cheap in price, but if you want a good pair of shoes from people who provide great service, this is the place!

Great store! I had been looking for a pair of shoes that I originally found at this store, for two…read moremonths now. Despite having taken pictures, I couldn't find them anywhere. I called the store and spoke to Joel and thanks to his help I was finally able to locate the shoes. He even put them on hold for me and offered to ship them to me since I moved out of town.

The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

Extremely disappointing experience at this DSW location. There were four employees standing…read moretogether laughing, talking loudly, and completely ignoring customers. I had to ask multiple times for assistance because they couldn't even hear me over their own conversations. When help was finally requested, I was met with eye-rolling, huffing under their breath, and rude attitudes. I was shocked to see employees getting paid to stand around and socialize instead of assisting customers. This level of unprofessionalism and disrespect is unacceptable. I will not be returning or supporting a business that treats customers as an inconvenience rather than a priority. Very unwelcoming environment. When I asked to speak with a manager, her response was just as disappointing. She appeared highly inconvenienced and visibly annoyed by my request, rather than concerned about addressing the situation. There was no sense of accountability or willingness to help, which only reinforced the unprofessional environment and lack of customer service at this location.

Looked online for shoes. I showed this store had them in my size. Drove 20 minutes to get them…read more Guess what they didn't have them! Maybe you should do an inventory! Easier to just order on Amazon.

I still don't like having to give my phone number to get a discount. Like at Rite-Aid. But to be…read morefair. Deal I got on them sequin slippers was worth the possible spam phone calls from The Indian IRS. False and misleading information after selecting my shoes I went to the register where they told me that I had to sign up for their club to receive the discount advertised in the window. There was no FinePrint. I ended up at DSW where I found the same shoes for even less

custom insoles are a scam I haven't felt any worse and of course it's non refundable because they…read moreknow the product is poor

Foot Solutions of Toledo, Ohio off of Sylvania Ave…read more Zack has been taking care of me for years. I wanted to thank him and the team at Foot Solutions of Toledo, OH. My knees and back don't hurt anymore. The arch supports they designed and manufactured for me are wonderful. The arch supports and the recommended shoes from Zack and Foot Solutions have changed my life from pain to no pain. Thank you. John Kuriwchak of Monroe MI

I took in a pair of 50+ years old acme cowboy boots w/ the soles worn out. The workmanship was top…read moreshelf. I strutted them into a Dwight Yoakam concert looking good.

Amazing, flexible, responsive service. The team here knew…read morewhat we needed and took care of us! We will definitely return!

I lived right down the street for nearly 4 years before I found this little gem!…read more I love taking the girls with me and going shopping. The book selection always has me walking away with an arm full!

Stopped by to donate some very nice winter clothing. When I rang the bell the lady answered as…read morestood there with a very heavy box. She informs me that for my future reference they only take donations on Monday, Wednsday and Friday. I didn't know that but instead of taking my donation she closed the door in my face. Did I mention it was cold out that day? I understand rules, however when I didn't know the donation days and I'm struggling to hold this box. You would have thought she would have done the curious thing and let me slide. Did I mentioned they where some very nice cloths?