Buyer Beware! Suit that was worn less than 3 times was RUINED here. I brought my suit to pressed…read moreand cleaned here based on high local reviews but when the suit was returned to me, it had clear markings like it was scorched by an iron! They took it back and said that it was liquid starch and tried to clean it again. The outline of the abnormality is the clearly an iron. Wouldn't recommend bringing anything you like to this cleaner. Offered to pay for the rest of my dry cleaning bundle as restitution. Gee Thanks! AVOID.

They have damaged my silk dress They don't know how to clean…read moresilk materials They changed me $30 and damaged my dress It's poor quality cleaner Don't use them

I have several pounds of laundry that they made available to me the next day. When I picked up my…read moreorder, I was extremely surprised by the folding and bagging.

I've switched cleaners...again. I really hope this place is the last stop…read more For 18 items - 2 dresses and 16 button down dress shirts we paid 52.30 I asked for medium starch and for all items to be placed on hangers. I was entered into the system and given a dry cleaning bag for future trips. I'm taking a bridesmaid dress next week for alterations. We will see how it goes...the lady was unable to provide a quote on cost. Language barrier. However so far I'll be returning for cleaning needs.

I absolutely love this Dry Cleaner. It's nothing fancy, but they do a great job and are so…read morefriendly. The owner always remembers me and is so pleasant...and sadly that's hard to find these days. Good people can make a business, and this is a company with good people.

Been coming here since it opened.....simply the best....get attention to detail and extremely…read morecustomer focused.....I've lived all over the country and have experienced every cleaner imaginable......Plaza Cleaners are at the top!

Anne was amazing! She was super professional and quick. I would highly recommend this place if…read moreyou're looking for custom tailored work! She's both extremely kind and provides excellent value. I'll be coming back here for sure for any alterations I need in the future!

I went to Chau's because of all the great reviews - 700+ reviews on Google, 4.9 stars, so my…read moreexperience appears to be an outlier. I dropped off an expensive pair of size 0 suit pants and a few other items. When I dropped off, I was asked to leave a review, and said I couldn't because the service hadn't been provided yet. I picked up my items without trying on, and didn't realize until after the shop closed that my pants had been swapped w/ large black trousers. I left a voicemail explaining the situation and that I needed my pants ASAP for a work trip, and they opened the store on Sunday, so that I could come in and help search for them. We ultimately found them, and the cost of hemming them was refunded. They asked me to delete my review, and followed up twice in the hours since I left the shop, which felt a bit pushy. I do appreciate the efforts to resolve and intended to update my review anyway. I understand that everyone makes mistakes, but the process was still frustrating and stressful. I chose Chau's due to the reviews, so I'm updating rather than deleting to note my experience for others.

Absolutely love these cleaners. The owners are amazing and take such care of our clothes. We…read moreswitched to them based on a recommendation as our old cleaners sold and the new owners started an argument on Day 1. I ran to Carriage! Their pricing is great as well.

Exceptional service absolute LOWEST prices. I used them for several years due to the quality of…read moretheir work and their low, low prices. I moved to Kennesaw about 3 years ago, and changed to a cleaners there. Well, I still live in Kennesaw, but now I work in Cumming again. So I decided to start bringing my clothes back here since I was again in the vicinity 5 days a week. They remembered me from 3+ years ago, which is a nice, personal touch, from a family owned and operated small business (support these always). Anyway, they blew me away with their service and prices again. I haven't looked at their prices compared to the other place, so I don't want to quote numbers too specifically, but I'd say I'm saving 40-50%/month. Try this place once at least, trust me.

Michael is FABULOUS AND ROCKS! Great sense of humor and pride! Dry cleaning is always expertly…read moredone. A hard worker!

I've always had a great experience here. The operator, Michael, is so kind and efficient. If I need…read moresomething fast, I can always let him know. Otherwise, I'm fine with picking it up at my convenience, and so is he. I believe he always gives me a fair price for excellent service. His mom also does great alterations. Honestly, I can't say enough good things about this business and the nice people who own and run it.

This cleaner is run by a very nice Korean lady. I've been coming to her for more than five years…read moreand she is always nice and helpful. My shirts always come back as-requested. She is very reliable and the hours are great.

I took a rare leather Coach handbag here to get cleaned by their "leather professional". Not only…read moredid they NOT get the stain out I pointed out, they ruined the purse completely! The embellishments on the purse now have a dark circle around each rhinestone. It looks awful. The owner still made me pay for the $35 cleaning fee!! I'll NEVER use their service again and warn anyone looking to them for any leather cleaning.

Thanks so much for the great service! Affordable, easy and reliable! My pets love you too!read more