Great customer service. The gentleman was very helpful very knowledgeable. I was unaware of the brand of vapes that they carried, he suggested that they were probably compared to the razz brand that I usually buy. I bought one try it out it, an went in and bought the rest that they had. Will definitely go back when we come back through town. read more

This experience was amazing. From the very second I called in to ask for a vape I wanted, Dustin answered the phone with the best attitude ever. And even though they didn't have my flavor, he expressed how there's many other flavors I can choose from and reeled me in. When I got there, it was nothing but smiles. I didn't get the sense that they wanted to rob my money, but instead help me make the most reasonable and sufficient choice for me. Great deals, grand selections, and amazing service!!! read more

By far the best smoke shop I've been in a while!! A shoutout to Jon and Ethan they have the best energy! read more

Cloud 9 Smoke Shop, Vape, & Hookah Co. - Johns Creek - By far the best smoke shop I've been in a while, definitely do recommend to stop by! A shoutout to Jon and Ethan! - Vape Shops Near Me - Duluth, Georgia

Jon andJacobb awesome sales guys.very knowledgeable about everything. Always come here 1st.

John and Jacob were so awesome. Helped me find just what I needed. Always come in her and have such a smooth experience

I'm becoming quite the junkie aren't I? Eh, everybody knows you can't actually get addicted to stuff that these shops sell [Yes, I'm joking]. Usually like to buy edibles when I have too many nights with poor quality of sleep. Do they help? Well, I certainly sleep a lot more afterwards. This Cloud 9 has a top notch staff that always makes me feel welcome and provides me with excellent service each visit. read more

Doug and John are fantastic at what they do! Great customer service and attention to detail. Will make regular visits with them

Great employers and great customer service and I recommend the producer and product I just mean it just a good store.

Brayden and Eddie were very helpful and friendly. Asked what I needed and went above and beyond what I needed. This is the best location in my opinion. read more

These are the best in the game! Very friendly and helpful! I highly recommend to come to this place. Steve and Scott are great!

Good products and reasonable prices. But one of the sale associates is kinda full of himself.. and cocky and just sells you things to just sell you things. They never have any coils for the vapes they sell you.. read more

Great customer service! Anais was super helpful, knowledgeable and professional. Will definitely be back!

Enthusiastic young whipper snappers, real go getters, who just want to show interest in your story; excited about the small things. Live by the bro code; bros before shmos; read more

I've been a customer of this shop for 3 years but their recent conduct has been really disappointing. 1) They constantly pester me, asking me if I want to purchase more products. This has only been happening recently, so I assume it has something to do with low sales from the COVID-19 outbreak. 2) I receive no information on the rewards points I earn. I had asked an employee about this and he said I could get notifications sent to my email address but I have yet to receive a single email. 3) There is a tall gentleman who is usually there to help me out in the afternoons and he is friendly and very helpful; however, the other bigger gentleman who works there purposely overcharged my for an item I purchased today to which the tall guy spoke out against. The bigger employee dismissed him by throwing out a flat joke. Their prices are much more expensive than the ones you can find online. I understand that is the nature of a business with a physical location and one that can provide instant services but their prices on some accessories exceed 200% of the prices you can find online. If you have other options, I recommend you go elsewhere for your smoking goods. read more

Ian is your man I purchased a peak pro he a great man! Lively business and friendly staff!

I've been here many times and I'm ALWAYS met with the best customer service. All of the employees there are super nice and helpful with suggestions and information. Dylan helped us today and he was awesome. Cannot recommend this location more. read more

Had a great experience at this shop today. They had a wide selection and decent prices. The item I was looking for was sold out at most the shops I was asking. They not only had it in stock but in one of the rare colors it came in. Very friendly staff and super knowledgeable. Will be going back the next time I need a new piece or accessory. I would recommend this shop to others read more

Horrifically overpriced. I felt like i was getting robbed instead of helped. I wont be back, and wont be recommending this place.

(Brace yourself.. I give very lengthy and detailed reviews, lol.) I've been coming here for years now and even after moving to Milton, I'll still make the 20 min drive despite there being multiple other closer smoke shops near me. Ian and Kyle are two employees that have assisted me the last few times I've been there and let me tell you, they know their shit! I've bought vapes, grinders, a hookah, and even CBD oil for my dogs and every time I go there I leave learning something new. They are very passionate and knowledgeable about the products they sell, which is the reason I keep returning! A previous comment mentioned how they'll up sell you and try to get you to buy more products or more expensive products, but isn't that the purpose of a business?! They wouldn't be good salesmen if they didn't try.. and it's not that they try to push their products on you, but rather, they just want you to have the product that best suits your needs. The most recent time I went in, I walked in knowing exactly what I wanted .. the $8 switch mod disposable vape, but instead I left with a $16 Cali Maxx instead. To their point, it lasts longer (and it does!) and the flavor is amazzzzing (frozen guava - thx for letting me try yours Kyle!). And when I bought my hookah last month, they were slammed with customers bc of their 4/20 sale, but Ian took his time to go over the hookah and explain the point of every piece included (which was so helpful bc I haven't owned a hookah in yearssss!!), and he also took time to tell me the different flavors of the shisha and offered his recommendations as well. Not once did he rush me to assist the customers waiting. And lastly, I feel like every time I swing by, they have new products that weren't there before. They stay up to date with what's in and I love that about them bc you get a better variety (only downfall about that is if you really liked one of their products, it might not be there the next time, but good news is that you'll find something better!) I would highly recommend this place to anyone!! Another comment mentioned they're pricey, but given all the above info I provided, I think it's worth it! I've been to some other smoke shops local to me and the staff is just there to collect a paycheck. I rather Cloud 9 due to their variety of products and awesome customer service ! Keep it up guys !! read more

If you want to go to a quality smoke shop where the employees actually know the fine details of what they're selling and are able to answer every possible question you could have go to Cloud 9 on Medlock. Also they're so friendly you make a new friend everyone you visit. read more

I can't say good enough things about this place. I went in yesterday looking for some things and found them not only found them but at a great price ! The large selection was amazing this isn't like any other smoke shop I've been to. The staff knowledge is amazing also. Super friendly staff also. I will be returning. read more

So my buddy and I went in to look for a vape. Young nice lady approached us with a smile and asked to help us look for a vape that my friend has been looking for. She was more than gracious to help my friend find the right product and also gave him a discount on the refill juice. Recently taken over by this lady and her husband since last year. I strongly would love to support our small businesses in Johns creek and I really hope people can find this review helpful to reach out for their products and service. Keep up the great work! read more

Absolutely love the pieces and people at this shop! Very helpful staff! We will be return customers!

Loved the staff and how friendly and helpful they were! Bobby, the owner helped me out as soon as I walked in which made it even more quick and easy! I will definitely be returning and highly recommend checking them out! read more

This place has stuff you can't find anywhere else and it's hard not to walk in and come out with something you won't regret buying ! Best selection of heady glass, vape juice, hookahs products, CBD's, julu pods, vape mods I mean I could go on for days about the store ! I live a hour always and I still take the time out of my day to go to that location bc they always take care of me and show love plus they have the best sales and deals on everything ! But all cloud9s are great stores but this is next level !!! read more