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    Smoke And Toke

    4.0 (9 reviews)
    Open 10:00 am - 10:00 pm
    Updated 3 weeks ago

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    5 years ago

    Sells defective products and doesn't do anything to rectify the issue. The staff is unprofessional.

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    Ask the Community - Smoke And Toke

    Lions Vape Shop

    Lions Vape Shop

    3.4(10 reviews)
    2.5 mi
    $$

    DO NOT SHOP HERE DO NOT SPEND YOUR HARD EARNED MONEY HERE…read more A $30 Mellow Fellow vape as a gift, and from the start, it was a disaster. The device was dead out of the box, and after charging it, the experience was awful. The high was sickening, like a "covid head cold," and completely unenjoyable. When my wife told me she got it from Lion Smoke Shop, I already knew what the outcome would be--horrible customer service and now, apparently, horrible products too. Nobody has money to waste, especially on overpriced foolishness. I contacted the shop, provided my receipt (linked to my phone number), and explained that I've used Mellow Fellow products before without issue. Instead of offering an apology or a solution, the staff refused to exchange the defective vape for a THCA product, despite my reasonable request. He did offer a insulting up-sale of a $60 product THCa product! When I finally spoke to the owner, rather than addressing my issue, he shifted the conversation to a previous complaint I had made. No apology, no accountability--just deflection. This level of customer service is unacceptable. Lion Smoke Shop has proven to be consistently unreliable, from predatory pricing practices to low-quality products. After this experience, it's clear they don't stand by what they sell, and they don't value their customers. If this is how they handle a $30 product, I shudder to think how they handle bigger purchases. Save your money and your frustration--shop elsewhere. **Local representatives should ban the sale of vape pens especially if they make you feel sick and the shops are not standing behind their products. I will be contacting City Hall about this to see if we can't remedy this horrible business. Horrible business practices. All these smoke shops should fall under a special commission that oversee these smoke shops or shut them down. I left the THCp vape pen politely on his counter and will never step foot in his establishment again.

    I've stopped by Lions Vape Shop a few times. The first time I received excellent service and got…read moreexactly what I needed. Since that time I've gotten horrible customer service. The current staff is abjectly bad. They are there to hang out with their friends. Don't bother them when they're just trying to vibe man! Except, this is also a place of business not simply a dispensary. So why the great rating? Well, after getting crap once, I've been very satisfied with my purchases since that time. When you find something that you like that isn't widely available, you may as well frequent the place that sells it, even if the customer service is ridiculously poor.

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    Lions Vape Shop
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    Smoke And Toke - tobaccoshops - Updated June 2026

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