i used to love this store for the service as well as the product, i only shop for vapes. the most…read morerecent visits tho, i've had a lot of issues. i bought a defective vape, an employee tried it n agreed that it was disgusting, no issue replacing it but the replacement was the same. i couldn't go back so i contacted them and she told me to come back to get a new one as long as it is defected like i say. changed it out again, finally no problem with the vape. i apologized for being a pain but i feel if i'm paying for something then it should be close to perfect. i go back today to see the same two ladies from the previous issue. looking to get a new one, before i completed the purchase i made sure that if it was defective there would be no issue with me getting a replacement. and of course it was. the button on the bottom was stuck n could only turn on in pulse mode, the hit was very weak and it had little to no flavor. but instead of giving me a replacement the older lady denied me of the flavor i paid for, told me i would have to try a new flavor. no why would i get something that i don't want with MY money?? she started going back and forth with me about it. then she told me that if it didn't taste bad to the other girl that i couldn't get it replaced. the younger girl said it tasted fine. so i hit again n said no its nasty, i even took a big hit to show how little smoke comes out and as someone who has gotten this flavor ONLY for two years, im sure i'm the only person who would know how its supposed to taste. as i'm starting to get irritated she's still going back and forth with me and told me that the four other people who get the same as me never have an issue and that if i wanted the same flavor i would have to pay for it. so i politely asked for my refund cause this has gone on for too long and i hate to be a difficult customer. i paid with card but she gave me cash (didn't give me the "card fee") and i left. i understand following rules and doing your job but if i was trying to scam for a vape of all things, why would i "lie" n say a "good vape" is nasty. that jus doesn't make sense. wasted my whole lunch break trying to get a vape and ended up not even leaving with one. shame what people do to a customer that literally comes every week to spend their money.

I liked this place for quite some time. Now I am so frustrated with it i will not be returning. I…read moregot the same three items on three separate occasions. The price was slightly different from the first to the second. Just a dollar and some change. On the third the price wnt up 12 dollars. I was told the "deal" didn't apply to this particular item. When it had just the day before, twice. Needless to say depending on who you have cashing you out is what kind of a price you have when it is said and done. Very unprofessional when I asked what had changed. "I was told this" was about the best explanation I got in return. Frustrated is an understatement. Negative 5 stars. Lost this customer for sure.

Great shop! Always has a wide selection of tobacco, vapes, and cigars at great prices. The staff is…read moresuper friendly and helpful, and the atmosphere is welcoming. Definitely my go-to place for all my smoking needs!"

Service is great selection is even better! The store is clean and the staff is very knowledgeable…read moreand friendly.

They can't keep workers there I guess because they're underpaid And when they do it's a major…read moreinconvenience, with there stupid policies . I was in a rush yesterday and I was going to purchase some glass cleaner , that's all . Despite the worker knowing me they still asked for an id claiming its policy . I understand with other products %100 , but if you're looking for a convenient place to stop don't bother coming here . The workers don't like there job and it shows , they don't remember there customers and they aren't friendly and welcoming at all . Like come on after years of coming there yall refuse to sell me some Randy's glass cleaner ? Go spend your money some where else

This location makes me wish there was a 0 star option. I already don't like the company as they…read moretend to lose loyalty points and fail to find them but the hefty guy with glasses somehow managed to make my visit even worse. Can someone, anyone please open a vape store around here?

I truly was ready to give up cigarettes and a dear friend recommended Create A Cig here in Waco..as…read morevaping was a whole new journey, I took her advice.. DEVON took care if me..he was patient, honest and really took the time to make sure I got what I needed..he listened.. he was not looking to sell me the most $$ vape, but something of good quality and ease of maintenance and use..took time to explain coils, nicotine, watts, etc..3 days no cigs!! And a vape I love!! Thank you DEVON!!!

Great shop in Waco. Kevin, one of the owners, was awesome and made the experience even better. The…read morestore was clean, inviting, and the cards were very well organized, which made it easy to find exactly what I was looking for. Definitely worth stopping by.

Collect Em is a collectibles shop that just recently opened with a solid selection of comics (back…read moreissues and higher-dollar key issues), cards, and toys as well! The owner was really kind and helpful in answering any questions I had, and it's a shop I'd definitely recommending stopping by and supporting!

I first went to It's Vapor Time in Hewitt for a nicotine vape and they carry a large array of…read moreproducts. Also, when I started having severe back pain because of three bulging disks in my neck I thought I would give them a try since their staff was so kind and offering advice. They helped me out on that situation too. But probably the real reason I go to It's Vapor Time in Hewitt, out of all the smoke shops in Waco is the attention and personality of their staff. Jackie, a very personable lady there has always helped me and treated me like family. Always a welcoming smile and remembers personal conversations we had on previous occasions. You can't teach that kind of hospitality. It's just in her. And Roo, a gentleman that works the evenings has always been a comical lift at the end of a hard day. These two run the place and do a damn fine job at it. It's nice to go where every one knows your name. So, whatever need you might have for a smoke shop, these guys will take care of you and more. Thanks Its Vapor Time in Hewitt for your considerate attention to hiring qualified employees.

Great Vape store. Nice people and good prices.read more

While strolling the streets of Waco, we popped into Fatty's out of curiosity and the hope they may…read moresell beverages of a certain variety. The space is small, but well kept, clean and packed with good from floor to ceiling. It is a smoke shop, so they have all the things you would want relative to that interest. Plus they even had a corner for incense, which took me back to listening to 311 in my high school bedroom under a blacklight! Service was friendly and helpful. Overall, chill vibe and cool little shop in downtown Waco.

Every time I come to this FATTYS. Customer service is always impeccable, professional and friendly.read more

Gunsmith knew what he was talking about plus other employees were knowledgeable as wellread more

Very very nice people. Fast, efficient and informative. Friendly service. The store is decorated…read morevery fun and organized.