i used to love this store for the service as well as the product, i only shop for vapes. the most…read morerecent visits tho, i've had a lot of issues. i bought a defective vape, an employee tried it n agreed that it was disgusting, no issue replacing it but the replacement was the same. i couldn't go back so i contacted them and she told me to come back to get a new one as long as it is defected like i say. changed it out again, finally no problem with the vape. i apologized for being a pain but i feel if i'm paying for something then it should be close to perfect. i go back today to see the same two ladies from the previous issue. looking to get a new one, before i completed the purchase i made sure that if it was defective there would be no issue with me getting a replacement. and of course it was. the button on the bottom was stuck n could only turn on in pulse mode, the hit was very weak and it had little to no flavor. but instead of giving me a replacement the older lady denied me of the flavor i paid for, told me i would have to try a new flavor. no why would i get something that i don't want with MY money?? she started going back and forth with me about it. then she told me that if it didn't taste bad to the other girl that i couldn't get it replaced. the younger girl said it tasted fine. so i hit again n said no its nasty, i even took a big hit to show how little smoke comes out and as someone who has gotten this flavor ONLY for two years, im sure i'm the only person who would know how its supposed to taste. as i'm starting to get irritated she's still going back and forth with me and told me that the four other people who get the same as me never have an issue and that if i wanted the same flavor i would have to pay for it. so i politely asked for my refund cause this has gone on for too long and i hate to be a difficult customer. i paid with card but she gave me cash (didn't give me the "card fee") and i left. i understand following rules and doing your job but if i was trying to scam for a vape of all things, why would i "lie" n say a "good vape" is nasty. that jus doesn't make sense. wasted my whole lunch break trying to get a vape and ended up not even leaving with one. shame what people do to a customer that literally comes every week to spend their money.

I liked this place for quite some time. Now I am so frustrated with it i will not be returning. I…read moregot the same three items on three separate occasions. The price was slightly different from the first to the second. Just a dollar and some change. On the third the price wnt up 12 dollars. I was told the "deal" didn't apply to this particular item. When it had just the day before, twice. Needless to say depending on who you have cashing you out is what kind of a price you have when it is said and done. Very unprofessional when I asked what had changed. "I was told this" was about the best explanation I got in return. Frustrated is an understatement. Negative 5 stars. Lost this customer for sure.

Rita was the best! She walked me through all the products and gave her own suggestions that really…read morehelped me out. 10/10 recommend this place. Great products, exemplary hospitable service, and a great atmosphere. I'll be back. Thanks again Rita you're awesome!

Love the store and the products they carry way better than any other store here in Waco, but y'all…read morehave got to open at 8:00 in the morning. There's some of us that work out of town and we can't get back to your store by 10:00 at night.... So opening at 10:00 a.m. kind of screws a lot of your clientele that work in the morning time some of us can't leave job sites to go to the smoke shop, so if you would like to boost more cells I would open at 8:00 in the morning at least

As pipe maker and smoker I founded this place excellent!…read moreGreat and fast service ,reach collection of tobaccos and pipes . They also ordered for me the Luxury Navy Flake and some days later I picked it up ! Greetings from Rhodes Effe (Epsilon2 pipes)

Best humidor in Central Texas! Great customer service and very friendly staff that will help you…read morewith anything you need

Service is great selection is even better! The store is clean and the staff is very knowledgeable…read moreand friendly.

They can't keep workers there I guess because they're underpaid And when they do it's a major…read moreinconvenience, with there stupid policies . I was in a rush yesterday and I was going to purchase some glass cleaner , that's all . Despite the worker knowing me they still asked for an id claiming its policy . I understand with other products %100 , but if you're looking for a convenient place to stop don't bother coming here . The workers don't like there job and it shows , they don't remember there customers and they aren't friendly and welcoming at all . Like come on after years of coming there yall refuse to sell me some Randy's glass cleaner ? Go spend your money some where else

e extremely grateful for your excellent service. We recommend visiting your store to experience the…read moreunique and distinctive perfumes

From the owner: Smoke shop - disposable vape - cigarettes - cigar's - Tobacco - WRAPS CBD - kratom - delta 8-…read morejuice-mods-pods- All accessories! Good deals! Separate department for a famous brands of perfume from Dubai and different countries.