I absolutely love this store! Anytime I need clothes, accessories, furniture, etc. I always come to…read morethis trift store. Not only are they friendly and helpful but the staff here are caring humans who don't judge people but truly do everything to make customers happy. I live in the DTES and I am on a very low budget but I have a decent SRO and I'm trying to decorate my space. So I came to UGM thrift store and totally found what I dreamed of making, large white floating shelves! 2 of them and they were marked for only $20! Which is already an amazing price. Plus I had a few other items that I wanted but some stuff didn't have prices so I was a little worried that I wouldn't have enough money for everything but the cashier guy gave me 50-80% off on everything! Even the shelves were now only $10! I almost started to tear up cause that was so nice of him!! This totally made my day and helped me out so much. I wish every store cared about their customers like this one does, the world would be a happier place!! Thanks again, You guys are making a difference for the people who need it the most!

I used to love coming here. I would recommend all my friends here. The last time I went in I…read morenoticed there was somebody shopping who was getting harassed by a Filipino woman with glasses who must have been a new worker. I wanted to defend this poor shopping customer but I minded my own business, I went in today and was mistreated by the same woman. I asked to speak to someone else because she was treating me awful and she still was like nope I'm the only one and I did mention the way that she had treated other people in the past and she wouldn't let me buy my clothes. I'll never be returning and will be trying to find someone to speak to as this person is taking away the ability to shop at a decent price safely.

Incorrect information on hours. Says open to 5 on Website. But that is for the intake door off…read morethe alley. The store closes for customers at 4:00.

Bitch bitch bitch. Most of the reviews are quite bitchy…read more What we have to remember is these workers at the Thrift store are volunteers. The buyers can be quite aggressive. I found the workers affable and approachable. However with a full store of bargain hunters, the atmosphere can take on an aggressive air. In other words, relax and be friendly and take their sometimes curt manner. I am taking my 60 inch flatscreen TV there tomorrow. I'll be sure to tell them not to price gouge.

Truly a thrift store for those who enjoy the process of thrifting. Clothes prices and some other…read moreprices run a bit high at times but are balanced out by great deals in other areas like books. Staff is always super nice and love that they have changing rooms :)

Ok never thought I'd have a complaint about this SPCA outlet on Broadway. Been going for years to…read morethis location. Went in today hoping to find a lamp shade.. Found one right away. Long story short I was being forced to buy it's mate. Or better yet to buy two lamps to go with them. The two women behind the counter were at odds at what I was being asked to do. So I left empty handed.. Will not be returning to this location..

My go to for donating goods and buying second hand things, knowing that it is for a good cost.read more

On a recent ladies' getaway to the big city we stumbled upon RAPS on the outskirts of downtown…read moreRichmond. It's a small, but well-organized little spot that - at the time of our visit - was brimming with all things Halloween and holidays. For a store with limited space, this place had pretty much everything and the prices were reasonable, too. I was most impressed with their selection of household goods and glassware - though, located in the front of the store along narrow aisles, I felt lucky to get through without accidentally breaking something. In the back was more household stuff, games/toys, and clothing. My friend found their locked jewelry cabinet and bought a lovely silver pendant, and I left with a couple of sewing-related odds-and-ends to add to my stash when we got home. This is one of those places where it would be fun to go back frequently and see what's new. Bonus for plentiful free parking in front!

If I could give this Salvation Army a negative star rating I would. Whoever does the pricing there…read moreis completely out to lunch. $10 for plates $95 for a used stock pot. I thought the Salvation Army takes in donations and is supposed to be a pillar in helping communities. This store seems to have been taken over by greed. Not worth your time go to winners and get a better deal for brand new items.

The racks of clothing, shoes, household stuff are organized and the staff is hardworking and…read morecourteous.

used to be great to visit when nearby but some insane and unfair prices last year or more, its not…read morea consignment store, they get stuff for free as far as I know

I came to this place many times, they have variety stuffs to see. Not to bad at all. I will…read morerecommend this to people and friends

I'd been meaning to get to this place for a while since I live nearby, but I either pass it when…read moreit's not open or when I don't have time to browse. Today I was able to stop in after the West End Farmer's Market, and I was incredibly disappointed. The staff are rude, mean, and push their way past you to get through the store. They ignore you when you're clearly wanting to ask a question. The products look like all the cast-offs people couldn't get rid of at their garage sales, and are spilling off of shelves and racks. There's no organization, and everything smells musty and looks dirty. I'm a big thrift store shopper - 90% of what I own is second-hand. But I wouldn't go back here. Their prices might be cheap, but you can find much better selection and much better quality goods at any number of other places around town.

Located on the second floor of Gordon House (just walk up the staircase directly opposite the main…read moredoor), this thrift store is jam packed with stuff. If you have time, you'll probably find a treasure in here. It can be a bit overwhelming though. The racks are crammed with goods. Nothing is priced, so look for the signs with general pricing or just ask one of the staff. Very good value can be found here, if you can get past the clutter.

This is not only about I found insulated Northface jacket for $25 in a minutes, the store worker's…read moreattitude were so impressive. My cashier lady was so friendly. She liked what I found in the store and encouraged thrift hunting. Yes, it's charitable thrift store but the main purpose to be here is treasure hunting. I liked the honesty. Another worker was so brave to kick out a theft. Unfortunately we see those in such a store but this store workers make a good team to keep the safe. They didn't leave it to security like Value Village does. It was impressive to see. They just need more mirrors.

cheap price and also they got new products sometimes you might get a brand new Jacket, shirt,…read moreshoes and even sweat shirt and pants some good electronic equipment like Blender, Mixer and many more stuff