I'm an 84 year old Pilates devotee who joined Club Pilates in 2018. I go 4 times a week and credit my continued mobility and strength to Pilates. The owner of the club is a Pilates expert so she hires instructors who are expert as well and who suggest adjustsments to fit individual members from day one. I love my Club Pilates and hope to do still be going 10 years from now!! read more

I've been a member for 3 months now . I love this place . All the instructors are great but Beth is my favorite . Very helpful , knowledgeable and sweet .Her soothing voice helps ground me and encourages me to continue. Thank you Beth ! I so appreciate you !!!!! Since becoming a member , I have not had any lower back issues AT ALL. The last back issue I had left me unable to walk without pain. My wonky left kneel and ankle that always feel like they need to crack DO NOT hurt or bother me anymore AT ALL. Even my left shoulder feels better . Because of these things - it is worth every penny . I've been recommending this place to everyone . Highly recommend. read more

--- BAD BUSINESS ETHICS --- While I almost never post negative reviews on Yelp, sadly Club Pilates is a rare exception forcing my caution to anyone hoping to benefit from their great Pilates instructors but terribly unethical freeze and cancelation policies, issue burdened mobile app and membership extortion playbook, as you'll find numerous 1-star reviews posted along with mine, noting the same. Here's my regretful experience. Though I am an avid runner, cross-trainer and hot yoga faithful, I've never committed fully to Pilates but thought it would help my 2 severely herniating lower back discs, suffered a few months prior. Though I enjoyed my initial session, and decided to sign up for their 8-pack ("EIGHT PACK") program, regretfully my back started cramping that very night and I called Club Pilates, Campbell in the morning to discuss my cancelation options, knowing my injury was not taking well to the regiment just yet. They instructed me to freeze or cancel my 8-Pack (EIGHT PACK) using the app, and while I decided to freeze my membership in early May (see attached email notification confirming the freeze), I've since been charged $199 per month since. I've been to Club Pilates Campbell 'only once'. That's over $600.00 in unauthorized charges, as you can you can see by my 'Freeze' confirmation email (attached) and Annette's disturbing related correspondence below. Club Pilates Campbell campbell@clubpilates.com, 10:14 AM (2 hours ago) HI Bob, My name is Annette, I am the GM for the studio. When you sign up for the 8 pack, it's a 3 month commitment. After the 3 month commitment it goes month to month until you give a 30 day notice. We don't see just 8 classes. We go over all that when you sign up. If you would like to freeze your account until your back is better we can do that. If you still wish to cancel you would need to respond back to this email stating that. We will email you the cancellation form and that 9/25 payment would be your last payment. Please advise what you want to do. Thanks, Annette Club Pilates Campbell 10 E. Hamilton Suite 300 Campbell CA 95008 (408) 412-0130 Can't say anything negative about their Pilates facility, or pleasant and informative instructors, but Club Pilates Campbell's business ethics takes a back seat to my wonderful experience as a member of Core Power Yoga, Bikram Yoga San Jose, Yoga Source Los Gatos and Hot Source Yoga, Aptos over the years. I will gladly delete this post upon refund of the unauthorized fees, though until then, please be WARNED. read more

Club Pilates - Confirmation of Frozen Membership in May '22 - $800 Charges later. - Pilates Near Me - Campbell, California

I actually liked this place. The people are incredible, but if you pause your membership, and tell then you cannot come because of medical issues they will screw you over. I was forced to pay almost $300 to finally cancel my membership when I hadn't been in over a year. Also, they had corporate call me snd hound me for money when I asked them repeatedly to suspend my membership and they did not, what they did was charge me again because after a year my frozen account restarted and I'd forgotten, so they charged me without even a phone call. It was a horrible back and forth, so needless to say I would never recommend it, but the people are great, the trainers are great, and the studio is great. read more

I only had the opportunity to take classes here for about 8 weeks before I had to pause (third trimester pregnancy can do that to you). Here is my story in three parts: 1) The time I spent there was amazing. I had three primary instructors: Audra the owner, Tatiana, and Marissa. I'm sure every other instructor is just as awesome, but these three were/are amazing. They were extremely accommodating as my bump grew, while still pushing me to safely challenge myself and build the strength I needed in preparation for childbirth. 2) When I had to pause my membership, my request was quickly addressed and resolved without hassle and made me that much more excited to be able to rejoin once I'm given the ok by my doctor. 3) I gave birth two days ago, first-time mom. Y'ALL. The nurses kept commenting on my core and leg strength; even with an epidural numbing my lower half I was lifting and shifting like a pro. I haven't even been to a pilates class in weeks but the effects obviously still applied. My body was able to endure and remain strong through the most grueling physical experience of my life. I have to give credit where it's due here. I love this place and what it has done for my mind and body. Well worth the membership. I look forward to bouncing back with my Campbell team here as soon as possible! read more

I DO NOT RECOMMEND Club Pilates Campbell. Members can NOT get into classes. THE WAITLISTS ARE TOO LONG. It is impossible to have a dependable exercise schedule and calendar personal activities. read more

I initially sought to cancel my membership at Club Pilates Campbell peacefully due to personal reasons, with no ill will. My circumstances changed rapidly, necessitating an immediate termination. I provided a 30-day notice and attempted to discuss my transition with the studio, expecting basic professionalism and understanding. Instead, I encountered broken promises, unreturned calls, and an uncooperative process. After multiple delays and failed attempts to get a clear answer, I finally spoke with the owner, Audra. Her response was unprofessional, rude, condescending, and threatening. Rather than addressing my concerns, she disregarded my loyalty as a customer and weaponized my credit score against me. This behavior was unacceptable and left me feeling belittled, demeaned, and disrespected. If I could give this place, specifically Audra, a 0 I would. I have never dealt with someone so unprofessional. After I called the studio 7 times and sent 3 emails, I finally received a call back from Audra who spoke to me in the most inappropriate and unprofessional tone I have ever been spoken to by someone in a professional business setting. She was incredibly rude and not willing to help me in any way or offer any accommodations for my frustrations. If nothing else is done about this, I recommend she be pushed out or reprimanded in some way. This is now how an owner should act. It was shocking and incredibly frustrating to talk to her. I will happily delete this post once I receive a professional response/apology from Audra and a refund. read more

The one star is for the membership. I called to reschedule my class bc I was feeling sick and they said that I'd have to give a 12 hours notice as if I know I was going to be sick in the morning. It shows that they don't care because what if I show up sick. My germs get over the machine and other people get sick too. I was told at sign up that I should be able to get my credit refund if I'm sick but i guess they just be saying whatever to get people in. They want to charge me $15 to reschedule when I'm already paying almost 30$ per class. Im glad I canceled my membership. It was also hard to get classes. However i really enjoyed my classes with Beth. Very sweet and friendly read more

I was invited to a free intro class. Though I'd love to check them out, I dont plan on buying grip socks for 1 class. Thank you but thanks- I'll stick to yoga and running. read more

Update: I am more than happy to post not only my emails directly to you! But also the voicemail from your staff responding to my emails! Do you prefer them on YELP? This is why I send numerous emails to back me up! This is why people ask for things in writing because of people like you who flat out lie! I would also like to add your staff and I quote said "I was not a member here and that I need to contact Saratoga" even though you did my transfer request! Do you even see how messed up this is? Why type Of person does this? Wow this company continues to harass me, I have finally filed a complaint with the BBB! Hopefully, the numerous amount of phone calls will stop. read more

Great place but can never get a booked class !! Very disappointing with signing up for unlimited and not having a class to go too

I DONOT RECOMMEND THIS PLACE. I understand why so many members have been complaining and have bad reviews for this place. After enrolling here for 2 months, I echo the same feeling. Even if you are on the class list, it is not assured that you can get into the class. They have a 5 minute late policy, and I got there .5 minutes late a few times and was turned back, as they give the spot to anyone waiting at the studio even if they don't have a booking. I have a 7 month old baby at home, and sometimes I might get delayed by a few minutes, but this studio is just horrendously heartless. Even if I want to cancel my membership, they have a 3 month lock-in and I can't get out of that contract. It is a nightmare. read more

Don't go here unless you prefer wasting your time and money. Their customer service is terrible. Don't trust on person you spoke at front desk unless you received something in writing. I had only first 4 session and had terrible back pain after each sessions that I ended up having sleepless night after 4 session. I explained the problem but no satisfactory resolution. If you start talking about freezing account until you get proper rest to come back, they start showing all contract terms, fees and termination is even worst and end up $$$$ bill. The experience is worst...!!! This is my first Yelp review ever for any business after using yelp for almost last 7 years. read more

I love this place to bits. After doing a lot of research on local gyms/studios I decided to come here. There was a wide variety of classes as wells as levels. All of the instructors are incredibly friendly and helpful when it comes to posture and correcting moves. Their instructions are clear and I always feel the burn afterwards. No two classes are alike and the instructors always keep you guessing. Logistically: I love the fact you can sign up for classes and check in on their app. It makes it a million times easier so I'm not hunting for a keychain barcode. The studio is super clean and well organized. read more

I love this Club Pilates! I met some of my favorite teachers (especially Audra and Melinda). I love how they check your posture and offer modifications if you have an injury so that you still make the most of your workout. The club is clean and welcoming with a variety of equipment so the classes are never the same. Every single staff member has been very professional and friendly. It's nice to always be welcomed with a smile! read more

Best work out around! Great instructors . Love the choices of classes. Favorite is flow, restore and circuit

Amazing studio and instructors! Have been coming for a year and feel it has helped my back so much.

Policy could change over email and don't care if the customer receive the email notification or not- no grace period and no customer empathy. Note that they also have 4 classes package they won't tell you until you want to cancel. read more

I don't do many reviews, but I really want to share my experience at Club Pilates Campbell. I have been working out for 30 years, 24 Hour Fitness Almaden Valley Athletic Club, been doing Body Pump, HIIt, step, etc Pilates on the reformer has changed my life! The workout is hard and strenuous, but gentle on your body, joints, etc. Audra is an amazing instructor/owner, with constant feedback and corrections, you feel like you have a personal trainer at every session. And all the instructors follow suit with their own style (Tatiana will leave you sore in a good way) so much knowledge with suggestions for injuries, it's like a pt session. So if you are looking for a workout that will fix your alignment, build/tone your muscles and strengthen your core, give Club Pilates a try. read more

Love the instructors! They really know what they're doing and remind you of your body alignment and proper use of equipments! My friend and I are addicted to Pilates now! Very clean place and super friendly! I see some changes in my body and I feel great overall! You just have to work for it. read more

Club Pilates - Reformer Flow class - Pilates Near Me - Campbell, California

Welcoming studio with excellent instructors who are committed to helping you achieve your fitness goals. In a few short months, my flexibility and core strength has improved. Pilates is a lot of fun and there are classes to suit all skill levels. read more

Relaxed and service oriented. This is my first experience with Pilates but it is all great. Any level is served well.

Love this place so much! I have seen so many benefits from doing Pilates on a regular basis - mentally and physically. The studio is clean and spacious. The teachers are all very skilled and supportive of students at any level of fitness. The support staff is kind and this place has a good vibe. I definitely feel like Pilates is a life long investment for your health and so happy I found this place ! read more

Club Pilates is a franchise reformer pilates studio that offers classes such as group Pilates and TRX. I've been to a few locations in Utah and California, and this location is hands-down the worst in terms of quality of classes and teachers. I've attended four classes with three different teachers at the Campbell location over the past two months. The class offerings are convenient with my schedule and they're never overbooked, so I keep returning to the studio with hopes that it will be better than the last, but today I reached my limit and will not be returning. The classmate on the reformer next to me was a senior woman who expressed that she was new to Pilates. The teacher did not offer her (or anyone) any modifications nor corrections. The woman ended up falling three (yes, three) separate times during the class. Slamming the reformer closed and verbally exclaiming that she was hurt. The instructor offered to change the spring tension on her reformer, but that was the extent of her assistance. In terms of how the studio is managed, teachers arrive to unlock the studio right as the class is scheduled to begin, causing the class to start late. Some teachers don't know how to work the air or get the music started, so class goes on without. The bathroom is poorly supplied and water machine has had the filter change indicator light on for a month. The teachers I've seen at this location are inexperienced and unprofessional. They don't come prepared with a lesson plan and moreso "wing" the exercises. Sometimes this lack of preparation means students have to disrupt their workouts to grab props or move the chair - all things that could have been ready beforehand had there been preparation. Movements are not coordinated to the music and teachers don't keep time (for instance, telling a student to do 8 sets, then checking their cell phone in the lobby so students are all left waiting for the next instruction). Today's teacher was also discussing with a student about how the studio is under new management and is cutting her hours. Something I find completely inappropriate to discuss with a student and for everyone else to overhear. Unless you're already experienced at Pilates or feel confident to make your own modifications, I would not reccomend coming to a class at this studio. I fear anyone without experience will end up injuring themselves. It is also not an inexpensive class, so when it starts late or has constant distractions, you end up feeling like it is a waste of time and money. read more

I would recommend that you go to a different pilates studio. One of their instructor is very selective as to who they make feel welcome in this studio. During one session, I was trying to figure out what she wanted me to do on the foam roller and I was looking at the lady next to me and was trying to do what she was doing. This instructor condescendingly told me "this is a group class you have to do what the group does, look at your partners" without even trying to help me understand what she was trying to say. I sent an email to share my experience and to request to cancel, no one replied. A few weeks later, I came in and I asked to cancel, they gave me a cancellation form to fill out, I did and returned it to them. A couple weeks later, I called to make sure that they cancelled my membership, and they conveniently lost it and proceeded to call me a liar that I never actually turned it in. STAY AWAY FROM CLUB PILATES CAMPBELL. read more

It was good in the beginning but during first covid situation, some of instructors were showing very ignorant behavior, like not coming near us or give any help to correct posture. It was not like that but i guess they r scared and do not know how it spread - by air not by race. We were wearing masks as well. I saw them teaching other folks as usual so it was not just in my head. Will not go back nor recommend this place. read more

I joined this location a couple months ago. It's my first time trying Pilates and I love it! I'm already seeing changes in my body and I feel amazing. Most of the instructors are super sweet, knowledgeable and will gently guide you if you need help. I've worked out my entire life but Pilates is a different animal and you'll need a little help getting started. So why 2 stars? I read the review by Narggess J and I knew I had to write a review also. Here's what I witnessed in Trupti's class; She snaps if she has to repeat herself. One morning I got there about 5 minutes before it started. A tall older lady was on the reformer next to me and asked Trupti to come over to help her adjust her reformer. Trupti's face grew angry and she scolded, "weren't you here last weekend?" She tried to say this in hushed tones because she knew it was wrong. The woman looked embarrassed and I felt like I was witnessing elder abuse. I wanted to talk to her after class but she bolted and I haven't seen her since. If you read Narggress' review below you'll see that Audra (owner) basically called her a liar. As a business owner you should understand that if there is one complaint there are another 10 people not speaking up. I was one of them. Speaking of Audra...she still teaches. I don't care for her style but I have to go to her class sometimes because of my schedule. Instead of quietly guiding you, she screeches at you from across the room. I've seen her grab a woman's foot and yell at theIt's so bizarre and aggressive, it seems to be a perceived power move but it only makes her look like a weak bully. We all welcome guidance but not like that. She's a self proclaimed germaphobe and yet she's grabbing sweaty feet and then touching other bodies and equipment. She's probably spreading fungus throughout the land. One time a woman had to leave in the middle of a class because she had a stomachache. The minute she left Audra said, "well, if you have a stomachache before you get here, Pilates isn't going to make it feel any better!" So, she talks about us behind our backs and she psychically knows when someones stomachache started. Ugh. She comes in the evening and announces that she hasn't eaten anything all day. Maybe if she ate she wouldn't be so hangry all the time. I've also seen her rush in and put her makeup on in the studio mirror. She's obnoxious, unprofessional and her frenetic energy isn't conducive to learning Pilates. There are enough really cool people there for me to stay. We do have a choice though and we shouldn't have to put up with this toxic behavior. My advice to Audra and Trupti is to take an etiquette class and shadow any of the other instructors so they can learn how to treat people. I'm not interested in hearing "I'm sorry you feel that way" and denials. JUST. DO. BETTER. Please note that Audra hasn't responded. It's because there are too many witnesses. I haven't seen any of the people that write good reviews. Not sure if they're real. I'll probably find a different studio after life goes back to normal. I don't want to give that woman my money anymore. read more

I have been going to Club Pilates in Campbell for many years. I have not had any problems with the front desk, my contract or their policies. The instructors all have their own personalities and I enjoy their different styles all the while helping me have good a workout. I especially like the Center and Balance classes (I'm older) and continue to build strength by increasing the spring resistance on the reformer. I notice they are offering more and more advanced level classes (although I need to stick with 1.0 ). read more

Been coming here since it opened over a year ago and overall my experience has been pretty good! My posture and core strength are the best they've ever been in my life and my back pain has decreased so much! This is a great place to rehab injuries and slowly get back into movement safely. There is definitely a community here if you want that sort of thing. Teachers are friendly but are all so different. You really should try them all out before fully committing to see if the ones you like work with your schedule. Some are better for beginners and really into proper form. Others it's a little more casual with not as many corrections or modifications. I'm pretty experienced so I can usually modify myself when a class isn't challenging enough or moving too slow. While taking classes here keep in mind that it's extremely difficult for the instructors to keep track of 12 students at a time. Most studios I've been to are twice as expensive and will only have 6 students max. So if you find yourself feeling disappointed like some of the reviews on this page remember you get what you pay for. Pilates hasn't always been as accessible to the public due to it's prices. Club Pilates offers competitive pricing but at a cost, not as much one on one attention. If you really need/want a lot of attention I recommend Audra's classes. She's going to give you the foundation of proper form so you can eventually be comfortable in all the different classes. read more

Club Pilates - After class fun! - Pilates Near Me - Campbell, California

Club Pilates is my happy place! If you want to get your body and mind strong, don't wait another day to join. Audra and her team have gone above and beyond to take all the necessary measure to keep us safe while providing a great place to workout. Taking Pilates classes is the best thing I have done for myself in my adult years and I'm so grateful and encouraged to be back doing what I love. Intro classes are offered so do something great for yourself and join today. read more

I have been an active girl since I was 9 years old. Been on tennis and swimming teams and I have never gotten this feedback. I signed up for Flexfusion on Winchester since June and I have been VERY happy so idk how your comment is relevant that I needed special attention. read more

After 6 months of COVID, my Pilates studio is closed. I found out that Club Pilates is open and having a reformer outdoor classes , I was super excited to be back to my Pilatis routine. The staff was so nice and helpful, the classes and instructors are professional, the groups are small. I'm so happy to have that opportunity to practice again even under the CDC. Strict regulations we can keep our healthy routine. Thank you Club Pilates for finding out the way to do it! read more

It's so nice to be back to CP! I have really missed my workouts, all of my instructors, the front desk staff and especially interacting with my Pilates friends! I love coming here.......they all ways have a wonderful selection of workout clothes and gripping socks! Thank goodness for Audra and staff for creating such a great environment for all of us to workout in! Being outside is really refreshing! Thank you Club Pilates! Thank you! Club Pilates classes are the hi light of my day! read more

I have been going to this location for two and a half years now and it has made such a positive change in my life. I had never done Pilates before joining, but it fit into my work schedule perfectly. So I decided to join and took a series of privates before starting in the group classes. If you're brand new to Pilates, I highly recommend this process since there's no way one instructor can be expected to completely focus on one newbie with twelve students in class. Plus, you learn so much quicker the subtleties that make all the difference. And even though the instructors are all amazing at giving the cue's, it's better for everyone concerned if you at least understand the basics. My schedule puts me in class most often with Audra, Tatiana, Malinda and Trupti, all of which are fantastic instructors. I've also had some super great classes with Theresa and wish our schedules lined up because I miss her! Thank you ladies, for making me stronger and saner! This place is very popular for good reason, so it requires that you plan ahead and schedule your desired classes in advance! Also, the front desk people are so nice and helpful, especially Emily and Annette! read more

I joined a month ago, and have had such a great experience!! I've done the unlimited pass and gone 10 times in the last month even with being out of town for a week and I'm already seeing results. I'm stronger and more toned than I was a month ago. Instructors are very welcoming and helpful to folks that are new and haven't done Pilates yet. read more

This studio has fantastic teachers, and a great variety of classes. I've been a member for several months yet come out of every class having done/learned something new! read more

Club Pilates Campbell is fantastic. The instructors and front desk staff have all been great! I've never been very athletic, but always look forward to my Pilates workouts! read more

Club Pilates had me on their email list and so when I saw that they opened back up outdoors I was so happy! In these challenging times balance of mind and body is so needed. I really enjoyed the Pilates class taught by Derrick Samontee as he's a fun and energetic person who is also positive and encouraging, makes you feel good about your accomplishments in his class. Come join us!!! read more

Club Pilates - Pilates Near Me - Campbell, California

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I have belonged to this club for the past 6 months - my biggest complaint is the lack of availability in classes at convenient times. Also, most classes at my level are booked a month in advance - most of the slots are completely filled by the time I am able to book my classes at the beginning of the month. I have implored them to add more classes, but get the standard " we're looking into it" response. This is my last month with them - I'm tired of paying $200/month for 8 classes for which I can never find available time slots! read more

This location is by fare my favorite! They seem to care the most about there members more than any other location Iv visited yet! They also have a lot of merchandise. I love that they always have someone at the desk as well! Most of them don't have that anymore. They have great teachers as well. They really do seem to care for her Clinet's! read more