Best class ever! Visited from San Diego and definitely got a work out in. Instructors are amazing…read moreand music definitely gets you going!!!

Synergy is an outside of the box "gym". After working out with weights and cardio i needed a…read moredifferent type of physical challenge. Each class is unique and challenging. You are mentally challenged as much as physically. You are pushed to overcome both physical and the fear of not being able to do something. Yoga and R. O. P. A. Class is the best, they have increased my confidence, strength and ability to just go for it. Synergy also has an amazing group of massage therapists.

Good selection of equipment but in general disrepair. I don't go for classes, I go to use the…read moreequipment, which is poorly maintained. As of this morning, both the rowing machine seats have issues with the bearings and on one of them the display is barely functional. The water level for resistenace is poorly maintained. Many treadmills are not fuctioning properly and some are not functioning at all. Some of the staff could at least pretend they like their jobs and not be short with members. Cleanliness is good.

Do not care for the middle-aged African American manager's attitude. Beyond ride and abrasive. Does…read morenot understand the meaning of customer service. His behavior (or lack thereof) causes my friends and I to drive out of our way to a different location, even though this is the closest one to us. Someone should really speak to this manager about the way in which he addresses customers and learning a lesson in humility. On countless occasions, his behavior has been very upsetting and ruined the gym-going experience. Do better Planet Fitness.

This gym has some updated machines and always stay clean. It's not as packed anymore since others…read morego to other gyms. It's comfortable and gets the job done

I've been a PF member over 15 years. I started in Manchester, but that location closed so I…read moreswitched here as it was closest to my house. Been going here since before COVID. This location has degraded over time. Consistently inconsistent. My biggest issue is cleanliness, or lack of. There's 1 person that cleans and he's amazing. But when he's not there no one cleans...if he's away for a month (it happened) no cleaning for a month. He's not there every day and has some medical issues so sometimes he's gone for weeks, and the dust just gathers...in clumps.....on the floors we stretch and workout on. But it gets better! There's 2 types of cleaning stations round yellow bins and rectangular bins both with cleaning solutions. There's more of the rectangular ones but they decommissioned those so now there's only a few cleaning stations throughout the gym. People weren't great before about wiping down machines and benches now they have to walk 1/2 way across the gym which won't happen. Half a dozen machines are out of order (see pics) and 1 pic of dust clumps that will be there still a month from now - trust me. The stretch room with an & leg machines has no A/C so prior summers they put a huge industrial fan in there. Not this year apparently and it's a sauna - where I start my routine. I spoke with the (newer) Manafer recently and he was professional and spoke very nicely to me. Made it clear that the cleaning station change wasn't his call. He addressed another issue I had well also, but the place has turned into a dump. I see more dust here in 1 workout than 10 years in Manchester combined. Overall staff is friendly, but often useless. They stand behind the counter watching people check-in. If you tell them there's no towels you get a weird look - they're too busy to fill the dispensers which number about 1/3 of what they used to have. I love the gym because it's close to my house, price is right and many new and old friends workout here. I wish the Regional Mgr., Corporate, or Franchise Owner (if any care) would visit and see what a dump the place has become. How difficult is it to maintain a clean gym with working machines and HVAC?????

Don't ever go to this gym. Managers in charge are extremely unprofessional and depending on who is…read morecoaching the class it is a terrible experience. No stretching, no warm up and know fixing of peoples form on dangerous exercises that can cause injury.

What a rip off!! If you sign a contract, read the fine print. You have 3 days to change your mind…read morewithout being charged but they won't tell you that!! The staff is rude and disgustingly unprofessional. Most of the women that work out there have this nasty mean girl culture!!! If you want to actually work out or take classes and not be in a cramped studio that smells, I'd definitely go somewhere else!! Anywhere else but this place! And the bathrooms and showers are filthy at this location too!!

I still have a bad taste in my mouth from when this gym was owned by Shawn Pyron. I was part of the…read morepersonal training and classes...come to find out they kept my credit card on file and just kept charging me whenever they wanted. They were supposed to only charge my card when I had training sessions. And then when I started investing I found out they changed my rates and never told me. Gym seriously went downhill quickly. He stopped caring and the place was filthy. Interesting to see that it's still happening. When I canceled my membership I was told they deleted my card....well about 3 years later they started charging my card when I wasn't even a member. There's so many other gyms in the area who actually use the annual fee to upgrade equipment. Don't waste your money on this gym!

This gym is in a prime location, yet cannot capitalize. High employee turnover makes it very hard…read moreto get to know staff and trust they will assist you on matters pertaining to membership or training. Owner is obsessed with overpromising and under-delivering.

Gina's Total Fitness is a bit off the beaten path and bears an unassuming exterior, but once…read moreinside, you'll find it has everything you could need for a comprehensive workout. I went as part of a team bonding event and we thoroughly enjoyed getting our butts kicked by Gina herself!! I can't promise that the class we took is representative of their normal offerings, but it was intense! Our workout consisted of a warmup with battleropes, a HIIT style workout where we alternated between exercises on TRX bands and kettlebells, a cardio blast involving tag team sprinting and wall sits, and concluded with partner ab workouts using medicine balls and leg raises. I loved the energy, the music and the compact space. For the ladies, I also want to say that Gina is so thoughtful and hospitable! She had all sorts of personal care items, from lotion and tissues to hair ties and female hygiene products! Apologies to those to whom this info is not relevant, but I really felt that this level of care and detail taken to equip the bathroom was worth noting. Thanks Gina for an awesome time and a much needed Saturday morning sweat sesh! If I lived in South Windsor, I would make Gina's Total Fitness my go-to gym for sure!

After 4 years I had the opportunity to work with GINA again for an entire week. The gym has…read morecompletely changed, wY more people that it used to be, but the training is as hard as before. I loved it. GINA confirmed to be one of the best trainers I've ever met and worked with. I'm very happy for her success because she totally deserves it. I hope to be in CT soon to train again with her

This is written after a 10 week challenge..... From day 1 to…read moreday 50....I always felt welcomed and part of the "family" The Max challenge is more than a physical fitness program. It's about mental towards yourself and working out. The nutrition is part of it as well. The physical fitness work outs... From 5am to last class at 6:30... Each class is 45 minutes long.... Warm, stretch. Jacks... The main course...core and plank! Monday and Wednesday core, Tuesday upper body strength training. Thursdays lower body. And Friday... My favorite KICKBOXING!!! Bonus classes on Saturdays as well. But not every Saturday..... Weights, bands, for kickboxing- bags and gloves.. in purchased my own gloves.... Can't make it in the the centre??? They have live classes via Zoom and recorded classes via online... Instructors.. World class!!! Eachone has their one personality. They truly cares about you. And great sense a humor. Each brings inspirations to make great experience. Mentality part...... I have tried numerous times at your standard gym.. And failed.... And failed... At the Max.. You feel like you are a family... everyone who has their own goals and only competition is between you and yourself. Speaking of family many family members are going.. For myself its my sister and her mother in law goes here.... Also I love the posture quote at the end of class. The old me would make up excuses on not to go into or do at home workouts. The Max has that positive encouragement that keeps me going everyday! Nutrition- along with exercising dieting is also a huge Factor. We get easy to follow diets. And it switches up as program moves along. They also have protein shakes available for sale along with their Max greens!! Price point... Depends on promotions going on. So please call... But it was worth every penny!! I got more out of the 10 weeks than I ever did at the big box gym. Speaking of the community.... Kim the owner at the max..does so much for the local community. Giving back to local. Charities and in the month of October we gave to the Local woman who was battling breast cancer. I was very happy to donate to the burpee challenge!!! Great to have the opportunity to give back to my community. Can't forget the app.... They have app to track progress, workouts, and nutrition. A little bit of a personal experience and how it didn't stop me from working out... I travel so great to take the Max to the hotel, also had shoulder injury and it was great to have the instructors and give me other workouts that didn't include my left shoulder. Bring on 2023!!! I beyond happy that I joined the Max. I say this as joke... But my favorite jack is still Jack Daniels.

Great People! You can work at your own pace for newbies and there is plenty of room to challenge…read moreyour self if your not new or already have a higher ability. Great work lace for all levels. The facility and equipment is cleaned after all classes, and at the end of the morning shift, and again at the end of the evening shift. Bathrooms are also very clean.

So today I went in to get a membership and was helped by Noel. One thing I hate is when the bad…read morereputation of a salesman comes out when I'm looking to make any purchase. My experience with Noel was by far the best by any gym employee going back 30 years. He was kind, honest, polite, listened to what I wanted, informative, and was an old soul. My best friend died at an early age of a heart attack (49) and another of kidney failure complications (51). He spoke to me about my health concerns and understood that I wanted to be here for my grandchildren's graduations ( assuming I become a grandparent). I understand that we are all going to pass someday but my conversation with Noel was deep and refreshing at the same time. He's a good (young) man and I really appreciate the time I spent with him today. Thinking about signing up? Go see Noel. You'll walk out a better person than when you walked in.

As countless other reviewers have noted, canceling your membership here is impossible. They want to…read morelock you into a year-long contract with no exit. Predatory business practices targeting people who are already in a vulnerable spot. Avoid.