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    Farmington Valley Branch YMCA

    3.4 (15 reviews)
    Open 5:00 am - 9:00 pm
    Updated 2 months ago

    Services - Farmington Valley Branch YMCA

    Multiple children care

    Single child care

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    Review Highlights - Farmington Valley Branch YMCA

    We have been members for years and have made full use of all the programs: from summer camp for our granddaughter to Live strong program and everything in between.

    Mentioned in 2 reviews

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    Anytime Fitness

    Anytime Fitness

    (12 reviews)

    Unauthorized Billing After Cancellation -- Extremely Frustrating Experience…read more My son left for college, so we canceled his membership with the manager and everything was fully settled. When he visited over the summer, I asked if he could use the gym as a guest for the weekend since I still had a membership. The manager agreed and told us he'd need to sign a waiver and could use his old fob because he no longer had an active membership. He never actually went in to use it. However, not long after that, Anytime Fitness Granby appears to have restarted bi-weekly billing on his canceled membership without our authorization. These charges eventually added up to almost $600, despite no renewal being signed and no notice being sent. Trying to reach corporate was even worse. Their automated phone system won't let you speak to a live agent unless you enter very specific information -- and even then, it kept rejecting it. I had to enter the same information four or five times before the system finally transferred me. This has been one of the most frustrating customer service experiences I've ever dealt with. Families and students deserve honest account handling -- not unauthorized charges and endless runaround.

    Really nice low-frills gym. All equipment is new and well maintained, there is plenty of floor and…read moremirror space as well as other open areas (turf) for functional training. Decent shower/ locker room situation. No complaints!

    Planet Fitness

    Planet Fitness

    (11 reviews)

    My Aunt is 84 years old, a lifelong East Granby resident on a fixed income, with a recently broken…read morehip and dementia. Recently I started helping with her finances, and discovered a recurring $11 charge from Planet Fitness going back as far as I could find records. We went to the gym, cancelled the membership, and discovered that she hadn't been in the location since at at least 2015, and possibly longer. I asked if there was a chance the location could possibly offer a partial refund, maybe $300 to cover the last two years, and I was referred to the managers Kyle and Kristin. To his credit, the assistant night manager (whose name I unfortunately have forgotten) was extremely empathetic, and said he hoped we were able to get some consideration. Unfortunately, that wasn't the case. When I spoke to Kyle he said there is no chance of any refund, and that there was no point in my talking to or emailing anyone else. He refused to provide any email address or contact info for anyone specific, only the general email for the location. He said there was nothing at all that could be done. I get it - this is a subscription based service, and buyer beware. And also, maybe a company with a different value set would make a call when they see a person hasn't used the membership for a year? Maybe at five years? Ten? I guess not. I'm sure the reminder notice to pay would go out promptly if the account closed after a member passes away. And the sad coda is that my Aunt talked about what a fun time she had when the location first opened, saying it was a big deal in East Granby and it was exciting to see her little town getting so sophisticated as to have a "health club". I have no idea if she really experienced that, or if it was her imagination, but either way - the way they treated her in the end fell far short of that pleasant memory.

    terrible service. its my fault for ever signing up to a planet fitness since I've heard bad things…read moreabout it. they charged me 3 times for an annual fee there was a bunch of hidden fees I got charged for that wear not ever shown to me. then when I tried canceling guess what another cancelation fee I ended up spending over 300 dollars for using this gym for 2 months which is marketed as 25 dollars a month. This is just a scummy way to run a business basically a scam please if you see a flyer or a promotion never try out this gym you'll just end up paying a bunch of hidden fees that you aren't aware of.

    Farmington Valley Branch YMCA - gyms - Updated July 2026

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