The facilities themselves are great. However, one of the women at the front desk was rude. I came…read morewith my boyfriend and when I was about to let her know I didn't have my pass with me and ask if she could look me up in the system, she just asked him, "What about the little girl?" I am a small woman, but it was rude to not even address me and call me that when we are both evidently adults.

It's ok, but it's really family-oriented so there's always a bunch of kids dominating the gym, so…read moreif you thought you'd drop by to shoot a few hoops, guess again. The exercise equipment is above average, but the free weight area seems like an afterthought. It's too small and lacks the redundancy you need to get through a workout if it's busy. The hours are ok, but unless you're really in tune with the Jewish holiday calendar, you're going to be disappointed periodically. Yes, the facility closes to celebrate these things. Also, special events like bar mitzvahs pop-up and make the gymnasium unavailable. It's a nice facility, but it's not a great value.

I hate to have to update my review like this, but this gym is going downhill fast. The membership…read morefees of $73/month are no longer worth the headache. What used to be open spaces for members are now solely reserved for group exercise classes. I would understand that sentiment if there were more than 2 classes held a day. These communal spaces are now locked which leaves members to resort to overcrowding the turf and track areas. Equipment is a hit or miss. There's an entire treadmill row that doesn't work and even one with a slash straight down the middle. There are only two stairmasters that work and are always being utilized. The communication from the leadership team is almost nonexistent when asking about these problems. I come here because it's accessible, not because I want to. Where is my money going?

The equipment in the gym needs to be more spaced out. There is not enough room to comfortably…read moresocially distance while exercising, and organization should be a main priority for the gym. Better spacing and layout would improve the overall experience for members. In addition, an evaluation of the employees could help the YMCA run more effectively. Some staff members were not very helpful and did not acknowledge me when I needed assistance. However, one staff member, a young lady named Kaliyah, stood out in a positive way. She was very attentive, helpful, and provided excellent customer service. Kudos to her for making my experience better!

Amazing customer service, supportive staff, very clean, great programs for adults and kids. Love it…read morehere!

Great location with classes, swimming pool, hot tub, camp, and fitness area…read more Was able to use my DE pass to use the facilities as the YMCA will honor your membership nationwide. I've been here for pilates, zumba, and yoga, and I've always been impressed by the energy of the instructors and keeping the class engaged and working out.

Be careful--there is absolutely no accountability regarding the children, and there isn't a single…read moreperson in charge whom you can actually reach. I have never seen such a mess; it is impossible to get in touch with anyone. Be warned: this organization takes no responsibility for anything, and they steal money. Be prepared to hire a lawyer if problems arise--and they *will* arise, because nothing here is done properly

Weekdays or weekends, the swim classes are great, complete with family changing rooms or locker…read morerooms before hand. Classes are consistent, and the teachers are energetic and positive as you'd expect. Once a week you get time to relax and watch your kid gain coordination and water safety. Off 9, 72, and the busways, this is a convenient spot. Workout facilities are freshly painted, and the Y staff are friendly.

We were blessed to have a chance of going here several years ago because of the FREE Livestrong…read moreprogram for cancer survivors. Now because of that my amazing wife, stage III cancer survivor is thriving and surviving! As a spouse and caregiver, I got to go here as well! Dawn and Sherrie are 2 of the nicest caring people in the World. Now we have continued to go almost daily, almost religiously. Power pump, body sculp, Zumba, yoga, and many other classes we both enjoy. A multitude of different instructors! All very skilled. High energy! Friendly fellowship amongst us all trying to age gracefully! Give it a try. I used to play basketball, volleyball, etc. now post spinal fusion this place is my pl to feel very similar after completing a class. Also because we're national members we've enjoyed classes in Northampton, Southbridge, Rochester NY, and Cave Creek, AZ. A wonderful place. Thanks to the amazing staff at Scantic valley ymca! Great work getting back through continuous covid19 pandemic!

This is the local YMCA to join. The staff is phenomenal and they have personal trainers available…read more(which my wife has been very happy with.) The locker rooms are clean as is the pool (actually the whole place is very clean and brightly lit.) They have numerous programs for all interests. Well worth the membership fee.

Very clean and new gym. The people are very nice. The camp was awesome for my grandkids this year.read more

Recently went to this YMCA. If you're in the neighborhood this is a relatively new facility. It…read morelooks like it has been built in the last 5 years or so. The staff are super friendly and it seems to have an active basketball scene. The rock climbing is a nice touch too. The only thing they don't have is a pool but the rest of the facility is fantastic. This is what they have: AMENITIES Fitness Center Circuit Training Gymnasium Climbing Wall Child Watch/Amazing Kids Teen Center Pre-Teen Center Computer Zone Steam/Sauna Locker Rooms Café SERVICES: Before and After School Programs Personal Training Early Childhood Development Center

My wife and I have been members at Crossover Fitness in Southwick for over two years, showing up…read morethree times a week (on purpose!), and never have we arrived and regretted our decision to attend. Each day, the floors shine, the machines hum, and the knowledgeable staff greets you as family--assuming you are still talking to your family. :-) You can tell the owner runs his business with great pride. Everything works, everything's spotless, and you always know exactly what you're signing up for--including the owner's famously clear cancellation policy. This gym is proof that "small town" doesn't mean "small effort." The facility is safe, comfortable, and blissfully free of that flex-in-the-mirror energy you find in other gyms. And it is open 24/7 with staff hours in the morning and evening. The equipment works great, the staff is genuinely friendly, and the owner's attention to detail borders on heroic. If gyms were hotels, this one would earn five stars and leave a mint on your yoga mat. Clean, convenient, and welcoming--it's the only place in town where breaking a sweat feels downright civilized.

My husband and I love working out here. We go very early morning and love that that we can get in…read morewhenever it is convenient for us. Even when I go in alone I feel safe. Facility is well maintained and machines are in great shape. The owner, Seth is awesome to deal with about anything.

We have been with Kindercare since our first son was 16 weeks. It was a hard transition for a…read moreworking mother but this daycare is truly amazing. The director and the teachers truly love their job. Prior to Covid, I was able to come into the center and nurse my baby. I saw firsthand how well the infant teachers handled their kids. They were all held and attended to as if they were their own. We now have two kids in this center. Their Covid precautions are strict, but we feel safe and clean here. My toddler son is learning so much at the discovery preschool level, much more than I would have been able to expose him to. It truly is like a play based school before school. Only cons are high teacher turnover, but this is common in other daycares from what I hear.

I enrolled my highly intelligent child into KinderCare based on their curriculum. I terminated my…read moresons care after 1 month. I witness on 3 different occasions a less than ideal tone used with my toddler. I also witness him being off on his own on one occasion very sad. I asked him what was wrong and he said he felt alone because the kid had taken a toy from him. Meanwhile the teacher was on his cell phone (Seen a lot of that when picking up my toddler). At 1st I didn't say anything as I am overprotective of my child, but his other parent went to stop by mid day with some lunch and over heard the teacher using that same tone. Immediately we had a group meeting and the teacher apologized and stated that she was a bit stressed due to a behavioral health child acting out in class, and she took it out on my toddler and the other children, I am still wondering what that had to do with my child?!?? Or why this teacher wasn't given some assistance. I also asked how many times does this happen, as the director continued to use the behavioral child as an excuse to the behavior of the staff. My child was removed immediately. Nothing is worth my child's well being. These teachers and directors need to meet these children where they are. If they are in need or talking you should bend down to their eye level to console them or understand them so you can assist them with care. My son said he was scared to go into the school on his 2nd day. I assumed he was hesitant with a new place and would adjust. I was wrong!!!!! I feel like I also failed my choke because if I had listens to him after day 1, I should have save him the exposure of mental, emotional and verbal abuse!!! i beg any parent that loves their child not to drop them off at Scott swamp RX in Farmington ct.