Great venue, staff are wonderful and very helpful. Coaches are great too. Visited with friends as…read morewell as my wife and great for all groups

The reviews for this place are almost universally positive, so maybe my experience was an…read moreaberration, but this was not the best. I came here on Thursday midday with a handful of colleagues for a work lunch/bonding experience. This particular Five Iron location is a short walk from the office (probably five minutes or so) right off Herald Square; the signage is a little inconspicuous from the outside, but we didn't have any difficulties locating it and accessing the premises on the 5th floor (we looked on the map carefully before leaving the office, and I'd recommend the same for anyone else unsure). The actual setup is pretty cool; it's a very spacious facility, which makes sense, with at least two different bar areas, a very nice bathroom and then at least 12 golf simulators with accompanying couches, etc. Definitely could have been more that I didn't see. The primary issue is that the heat was very clearly not working, or at least it wasn't in our section (11). One employee made a remark about the temperature, but we never received an apology nor offer to go to a warmer area. Given that we've been in the midst of an atrocious sub-freezing stretch, it was legitimately uncomfortable/unpleasant, to the point where I ultimately put my winter jacket and accessories back on because I was having trouble feeling my extremities. A huge miss in my book on multiple levels. The actual simulator was pretty cool. I had ZERO formal golf experience coming in, though I've acquitted myself well over the years at various mini-golf outings, but this is a different, more sophisticated beast entirely. One of my co-worker chums is a legitimate golfer who played varsity in high school and has golfed at the Old Course at St. Andrews (which I can tell, even as someone who's a golf bumpkin, is clearly a flex), so he looked right at home in front of the simulator. The closest type of experience I have is high school softball/Little League, so my swing SORT OF mimicked the correct way to go about things, but not really. All that to say, I was pretty bad but it was still fun. I'm not entirely convinced it truly gave accurate representations of what would have happened if we'd been at St. Andrews (I picked that course for the one hole we ended up doing), but no matter. The food I had was mediocre at best. There's some metaphorical window dressing on this menu (a few Indian and Mediterranean food references, e.g.), but ultimately it's just normal bar food, which is fine in theory. I ordered the Hot Honey Whipped Ricotta app. It didn't show up with the rest of the initially-ordered items, nor did it come with the second wave. We had to remind the staffer literally three or four times before it showed up, but it legit took an hour if not longer, and we were getting ready to leave when it made its appearance. The only upside to that? It didn't have enough time to get cold, which happened to the rest of the food very quickly due to the temperature in there. A lot of people got fries on the side, but those were icy within 10 or 15 minutes, unfortunately. They were honestly the best items I tried - cooked thoroughly which is my preference, though they needed ketchup for flavoring purposes. We also got a plain pizza to share, which was pretty bad - it was basically just a frozen, tasteless, rubbery pizza that wasn't even as good as a Celeste Pizza from the freezer section of the supermarket. I'd for sure avoid that section of the menu if you can. The bathroom was pleasant (and warm!). Everyone who visited came back raving about it, which is...unusual in my experience. A lot of amenities in there, like floss and sanitary napkins. It gives it almost a country club vibe, coupled with the bougie lockers in there. I don't see myself coming back, and certainly not when it's this cold. Frankly, I'm more concerned about the lack of accountability/acknowledgment from the staff than even the heating issue itself. Regardless, when your biggest selling point is the bathroom, that's a problem.

Fun time using the golf simulators. Brought the family there for a break from the NYC hustle. They…read morehave a bar and lots of TVs to watch sports.

Overcharged by $100, which I had to catch for a refund…read more The rest of the staff is great, but in my encounter with the general manager, he proceeded to scream at me for not clarifying if I wanted to not renew or cancel my membership immediately, when I told him I was moving out of the city.

EXCELLENT! I booked our company team event at Five Iron Golf and we had an incredible time…read more Everyone thought the simulators, food and drinks were amazing. Deanna Casanas, Event Sales Manager, was so professional and organized as she knew exactly what I was looking for to make our experience memorable. Big shout-out to Cassidy the bartender for her delicious cocktails and Carlos who answered all of my many questions with great patience. I highly recommend them for any occasions.

I've been meaning to check out Five Iron Golf during their late night happy hour, which starts at…read more9pm. I finally made it over. I also had Verizon promotion for 30 mins complimentary session. I figured this was the perfect time to try it out. What i wasn't expecting was an additional $29 fee for using the bay. Plus tax and then being asked to leave a tip. I definitely wasn't expecting to pay that much on top of a promotion for a complimentary session. On the positive side, the people working there were really nice and welcoming. I really appreciated that club rentals were included. I tried out the different games that they had in their virtual screen. Overall, I enjoyed the experience, but i just wish they told us about the additional fees and had been a little more transparent upfront.

Great facility that is well run by a friendly staff…read more Excellent equipment. The only issue for us is that we were all beginners in my group and will need to come back at least a few times to get better and to fully appreciate the experience

Super fun group activity!! We got a private room and ordered food and drinks while golfing…read more The simulator records your swing and plays it back with an analysis. We also were able to play different games!

Fun place for a corp event. Clean and the games were fun. The food was ok not the best. Service was…read morepretty good though.

Decided to stop by and check out their Happy Hour and to see whats going on…read more This is a nice spot if you are a sports fan and even if you are not into sports. Five Iron Golf is located on the 3rd Floor and it is a really nice layout. We ventured to the back bar area and ordered the bottomless wings and a few cocktails. We observed people playing golf simulator and various other activities. There were numerous large screen televisions showing various sporting events. The food and drinks were actually pretty good and I wasn't surprise. The menu had a great variety especially for a sports venue, more than your typical burgers and fries. Five Iron Golf offer a lot of services for groups or individuals. It was a nice evening and everyone was extremely friendly. Definitely not your typical loud bar scene, but a nice relaxing atmosphere with a great mixture of people having a good time.