Very recently fitted for a new set of irons here. Phenomenal service from start to finish. Special…read moreshout out to Tyler who was my fitter on the day. He really took the time to talk to me about my game (which is trash) and then steered me towards a set that ticked the necessary boxes. Follow up after the fitting was exceptional. Great selection in store and a warm welcome each time I visited. I will definitely be back when I'm ready to swap my driver!! Thanks for a very high quality customer experience.

The woman who answered the phone was the most unprofessional customer service person I've…read moreencountered at a golf store. Asks me why I'm calling and in the middle of my next sentence just cuts me off mid-explanation and puts me on hold, not to return. Won't be going here I guess and was about to give them a lot of business.

TL;DR: Go to New York Golf Center instead - Club Champion Manhattan would rather fit you with the…read moremost expensive set than the set that best fits your game. My first Club Champion experience was in Palm Springs - I got fitted for new irons, which I love. Great experience there. In September of this year, and mostly because I had such a good experience with my iron fitting in Palm Springs, I came in to the Manhattan location (where I live) to get fitted for long game (driver / 3w / 5w). I came after work, so we only had about an hour - I asked if that was enough time to fit everything, and was assured it was (even though online if I remember correctly a long game fitting is supposed to take 2-3 hours). My fitting was rushed, and it felt like as soon as I made one good swing or said that anything felt good, my fitter was eager to get me into that club vs. checking all possible options. I ended up spending over $2,000 on a driver, 2w, and hybrid. My equipment was also not built correctly - the 2w clearly had something wrong with it from the first time I played with it and I needed to take it back into the store to get it fixed. While I was waiting to talk to my fitter to see what was wrong with it, another customer walked in behind me and showed me his club, which Matt also built, that had the face falling off of it. The results (including after the 2w was fixed) were inconsistent at best. I know I'm not a pro and equipment isn't going to magically get me to hit 100% of fairways - but I am a 4 handicap, so I have a relatively consistent swing, and I was consistently hitting the ball worse with all three new clubs than I was with my old clubs. I submitted a complaint directly to club champion, and they had me come back in to get re-fit with Jake Small, the "master fitter", who was great - he was able to take my on-course feedback, test a couple theories for why I was having so much trouble, and made a couple fixes to the settings of my clubs. I have only positive things to say about Jake - I've even recommended him to friends of mine (who have used him and also spent gobs of money). Even after Jake adjusted my clubs, I still wasn't achieving the on-course success I was hoping for. I chalked this up to user error and kept playing, until my driver snapped in half on a swing. The $450 shaft that Club Champion fit me into just split into two. I reached out to Jake to see if there was anything they could do given the 1 year warranty had run out - he basically said anything would have to go through the shaft manufacturer and the best I was likely to get was 15-20% off on a replacement. I went to get re-fitted at New York Golf Center, and the fitter there confirmed my suspicion - I was fit completely incorrectly. Not only were different heads better for me (I went with a Ping LST), but I performed better with one of the stock Ping shafts than with a similar shaft to what Club Champion fit me with. I feel strongly that my original fitting was done hastily, with little to no concern for actual on-course results and only with an eye towards getting the most amount of money out of me as possible. I won't be returning for future needs.

Jake Small fitted me with a new putter first - an eye opening experience. With my first use of my…read morenew putter I dropped 10 strokes from my previously "normal" score and have stayed at 7-10 strokes lower ever since. Two of my playing pals have now run out and purchased my putter. I tried to tell them that was a mistake - it's not the club, it's the club matched to the player by a master fitter that is needed. He then fitted me with a new driver. An interesting, lengthy, iterative process. Jake has all the numbers on the screen in front of him and they speak to him immediately. Next up I am bringing in my entire bag, to see what he suggests. Jake is focused, smart, upbeat and crazily knowledgeable. He has also remained available for follow up suggestions and to answer my questions promptly by email or texts. He will help you drop strokes - potentially lots of them.

Met with Tumie Motale today @ the EAST 40th, NYC location. Lesson/evaluation was exactly as…read moreadvertised only better. All the suggested instruction and changes in my setup, swing, etc were spot on. I recommend Tumie highly.

I LOVE the privacy; Sean Hand is amazing! Explain and work with you and show you how to correct…read morewhat you need to fix with your swing. The staff is so friendly and nice. It's not intimidating. They TURUELY want to help and Improve your game! They work with you and taylor to your needs and really care! It's not about the money, it's about making your game better! I am not a technical person, but I am learning by his simplifying, explaining, and showing me the right way! He really wants to improve my game! Everyone thee is sooooo nice and welcoming!

Let me first start off by saying that this golf club fitting exceeded my expectation. No way did I…read moreexpect to be there for 4 solid hours and swing over 200 shots with the world's best golf clubs, irons, shafts, etc... I walked in there not ever having a custom fitting like this. I was immediately greeted by my True Spec rep Mr. Caulen Coe (2 THUMBS WAY UP). Mr. Coe explained to me the entire process from swing analysis with your clubs and then testing all the major brands that you can imagine. The Foresight Sports Golf analyzer measured my swing speed, ball speed, launch angle, side angle, backspin, impact point, carry, distance, peak height, etc...Mr. Coe was immediately able to decipher that my clubs were a ¼" short and I was constantly toeing my shots with my 8 year old Ping G20's. He began to create a club with the proper shaft length and angle for me. I immediately began to make precise contact with the ball and improved 20 yards in distance. WOW. Amazing. In the end, based on the computer analysis and how ALL the clubs and irons felt, I selected the following clubs: Driver: TITLEIST LH TS1 DR 10.5, FUJIKURA VENTUS BLUE 6 S w/ GOLF PRIDE TOUR WRAP 2G WHITE STD 3 Wood: TITLEIST LH TS2 FW 15, FUJIKURA VENTUS BLUE 7 S w/ GOLF PRIDE TOUR WRAP 2G WHITE STD Hybrid: SRIXON LH Z H85 HY 3H, ACCRA FX 2.0 200H M4 w/ GOLF PRIDE TOUR WRAP 2G WHITE STD Irons: CALLAWAY LH APEX 19 IRON 4I through SW, NIPPON NS PRO 950GH S 4I through SW w/ GOLF PRIDE TOUR WRAP 2G WHITE STD I cannot thank Mr. Caulen Coe enough for ALL his help in getting me set with these new clubs. In addition, if you were ever thinking about getting custom fitted, JUST DO IT. You will learn a lot about your swing. It is definitely worth it. Thank you True Spec NYC. Sincerely, Nick Di iorio

Experienced fitters, no one pushed a brand they just relied on the numbers from my swing with each…read morenew head/shaft combo. Overall great informative full bag fitting. Will be back for my putter at a later date.

I've been to this location a hand full of times, today included. I've never had a bad experience…read more Most of the time I'd just do the order online & pick up. Always super fast. Today I decided to buy sneakers in person due to the fact I wanted to try them on. I was in & out in the matter of moments with the sneakers I wanted. All the staff members were helpful & kind. Dude at the door wished me a good day. Overall no bad feelings unlike the other reviews for this location. Two thumbs up.

Stopped by Dick's Sporting Goods and had a great experience. They have a really solid selection of…read moresoftball equipment, and the staff was extremely knowledgeable and helpful. They took the time to answer questions and made sure we found exactly what we needed. Definitely a great spot if you're shopping for softball gear.

Chris W. and the team at the Fitting Lab are world class professionals. I was impressed with the…read moredepth of the analysis and the clear explanations for why the particular club/shaft combinations we tried worked for my swing or not. The environment was relaxed, and the experience was a lot of fun. In retrospect, well worth the investment.

Fun time using the golf simulators. Brought the family there for a break from the NYC hustle. They…read morehave a bar and lots of TVs to watch sports.

Overcharged by $100, which I had to catch for a refund…read more The rest of the staff is great, but in my encounter with the general manager, he proceeded to scream at me for not clarifying if I wanted to not renew or cancel my membership immediately, when I told him I was moving out of the city.