Is this agency a joke? Either you get the rudest people in…read morethe world on the phone or there's no communication at all. For a company that is supposed to represent good quality employees in the Domestic service industry, which requires tact and class, they set a poor example of being gracious and professional. It doesn't take much effort NOT to speak rudely to people, it's quite simple. After that introduction there's not much faith left that they would be able to do much other than ruin peoples day.

Rose's Agency helped place me in a home that was the best fit for both of us. Mallory especially…read morewas so communicative and really worked for me. She made everything easy and I really enjoyed working with her! I just began working with the family I was placed with and it has been a great start. I really appreciate everything Rose's Agency has done for me.

I have been working with Elise McCandless in the temp department for the past three years and she…read morehas been INCREDIBLE! She has gotten me placed in three prestigious corporations that have influenced my life and career drastically. I am so grateful to her and the team and CANNOT recommend her enough to anyone searching for work or opportunities to transform their work life. She never disappoints!!!!

I had a great relationship with Career Group up until 2024 when they went completely ghost after I…read morecompleted an assignment with flying colors. I'm aware of the tough job market and stringent hiring managers, but not even an email from my recruiter. Very disappointing.

I had the pleasure of working with Veronica "Vee" at Pocketbook and from our very first…read moreconversation, I knew this experience would be different. Vee keeps things real while still being incredibly professional. She took the time to understand my personality and who I am, not just what is on my resume. There is so much more to a person than what can fit on a resume, and Vee has a true gift for seeing beyond job titles and responsibilities. She understood what I was looking for and helped connect me with an opportunity that was the perfect fit. Within a week of connecting with Vee, I was offered a role. I felt like I had my own personal lawyer in my corner! Supporting me every step of the way. I never could have imagined having such a positive and pleasant experience during a job search. I am incredibly grateful for her support, genuine care, and ability to see the person behind the resume. I highly recommend Vee to anyone looking for a recruiter who truly takes the time to understand you and advocate for you.

Working with Saaya and Veronica at Pocketbook Agency was an outstanding experience from start to…read morefinish. I was guided and supported through what was a long and at times challenging interview process. They both took the time to truly listen, coach me, and keep my confidence up through every stage of the process. Offering me thoughtful guidance and always delivered with warmth and professionalism. Together, Saaya and Veronica make an incredibly powerful team. They complement each other perfectly -- bringing professionalism, genuine respect, and a human touch that is rare to find in recruitment. If you are looking for recruiters who will truly advocate for you, take the time to understand your goals, and stand by you through the highs and lows of a job search, look no further than Saaya and V at Pocketbook Agency. They have earned a client for life and a good friend!

If I could give this service 0 out of 5 stars, I would…read more First, I want to acknowledge how wonderful Naomi was when she helped place me in my first role. The second recruiter I worked with, Michelle, was also an absolute angel. She was supportive, kind, and communicative throughout the process, and I truly appreciated working with both of them. Unfortunately, my experience with the owner, Claudia, was the complete opposite. I have never in my life worked with someone as unprofessional as she was. To provide context, I was matched with two ultra high net worth clients through this company. Both individuals turned out to be extremely emotionally abusive. I have worked in the celebrity industry since I was 20 years old, and by the time I worked with these clients at age 31, I had never encountered behavior to that degree. While I understand that the company's priority is to place candidates and generate revenue, there should have been transparency about the individuals they were placing me with. In my experience, Claudia was only kind and engaged when a placement was made and the company was earning money. During my second placement, I gave a two week notice due to the increasingly toxic and emotionally abusive behavior I was experiencing from the client. One week into that notice period, the situation escalated further and I made the decision to leave the position early. I had previously been transparent with Michelle about my concerns and my desire to leave the role. At one point, the client contacted Claudia and shortly afterward Claudia left me a very aggressive voicemail referencing an NDA and accusing me of disclosing information about a previous employer. This accusation was completely unfounded. The previous client I worked for through this company was already listed on my resume, so there was nothing confidential about that information. I chose to respond by text message because I did not want to engage in a heated conversation when I knew I had done nothing wrong. Claudia's response to my message was simply a vomiting emoji. I found this reaction extremely unprofessional and inappropriate, especially given the circumstances I was dealing with at the time. The company and employer also made several accusations about my conduct. Ultimately, I provided the California EDD with substantial documentation covering the three month duration of my employment, including text messages, emails, and medical documentation. After reviewing the evidence, the judge ruled in my favor and granted unemployment benefits. It took me nearly two years to feel comfortable enough to write this review because of how stressful and traumatic the experience was. My hope is that no one else is placed into situations like this without transparency or support. I sincerely hope the company reflects on how candidates are treated moving forward.

You interview there, they tell you you're great, your resume is good. You feel positive about…read moregetting a job through them. You apply to every job that you discussed in your interview, you email, you call, you do all you can, to be met with nothing, job after job. Month after month. In the beginning you think you'll probably be a priority for the next job since you didn't get the other one. Again nothing. You hear nothing from them. No emails, no calls. A complete lack of respect for your time. A complete waste of time.

This company requires SO MUCH paper work just to create a profile and they have zero jobs posted. I…read morealso never heard back from anyone after filling out at least 10 different forms. No jobs, no service, not worth your time.

I've parted ways with ACT-1 Entertainment Solutions for the third time now -- and in light of the…read morecircumstances of this latest exodus, I need to revise and update my testimonial. Let me first recount what Anna Browne Robinson told me last July regarding ACT-1's current status, because it has bearing on what followed. Basically, AppleOne acquired ACT-1 in a corporate merger just prior to the pandemic (which, incidentally, retroactively explains some of the problems I documented in my earliest testimonial). Then COVID happened and, unsurprisingly, everything went to hell. In the interim, ACT-1's basically been gutted and it's operations and accounts have be transferred to AppleOne's Glendale branch. Anna has inherited oversight and rebuilding of that account -- and therein lies the problem. As an outgoing client, it's my opinion that AppleOne erred here in assigning this particular manager to this particular account. Anna doesn't have an entertainment background and it's clear she's out of her depth and doesn't understand the industry. Worse, by her own admission, overseeing and rebuilding ACT-1's account is a secondary priority compared to her primary AppleOne work. She's unable and/or unwilling to put the time or energy into it. If anything, the impression I was left with is that Anna resents having this account foisted upon her and is deliberately doing the bare minimum in response. Anna was also unable to generate literally a single lead in the 6 months I tried working with her. Now, to be fair, the WGA/SAG Strikes last year disrupted the job market and ACT-1 got hammered. I'm NOT blind to that, or to the impossible situation she had to navigate. That said, I feel Anna could have done more to work around this or help me out. She refused to cross-market my resume for any non-entertainment roles and insisted her current clients only wanted ACT-1 veterans. She even had the temerity to ask if I'd just tried directly applying to entertainment jobs through their company websites (I very nearly hung up on her; in fact, this call was the last straw and precipitated my exit). Anna's professional behavior throughout all this was also just as frustrating. I stressed from the beginning of our collaboration that good communication and reliability were paramount given my previous experiences with AppleOne's Westwood branch (which I've covered in reviews on that page). Anna agreed...and then promptly did the exact opposite. I'm NOT exaggerating when I say it takes up to WEEKS to get her to respond to basic queries, voicemails, and messages. On at least one occasion, she stood me up on a conference call (one that took almost 2 weeks to set up) and ignored my emails trying to ascertain what happened or to reschedule -- at least until I made it clear she was forcing me to reevaluate my business relationship. THEN Anna got on the phone. On these occasions, Anna admitted she was either on vacation (without even bothering to notify clients she'd be out of the office and to make alternate arrangements) or she wasn't even bothering to check the ACT-1 email account on regular basis. And while Anna did ultimately did take responsibility for that conference call incident and admitted there was no excuse...she also never actually answered what had happened. By this point, it's now February and I've finally had enough. I had serious reservations about working with ACT-1 again after getting previously screwed over by Michelle Rossoff and Wanda Hallmark. But Anna seemed genuinely apologetic about my past experiences (and again the merger retroactively seemed to explain some of the problems last time). I was also desperate because of the Strikes and had to roll the dice. Well, just as I feared, I rolled snake eyes -- AGAIN. It doesn't matter that 4 years have passed, that the old guard has changed, or that there's been upheaval and reorganization. Literally NOTHING else has changed with ACT-1 Entertainment Solutions; the agency remains completely and utterly incapable of fulfilling the basic services it professes to advertise. It's absolutely INSANE; I genuinely don't understand HOW they're still in business or why AppleOne is tolerating this. So, in conclusion, I once more cannot recommend working with ACT-1, nor would I advise job seekers to work with Anna Browne Robinson (at least if you're approaching her for entertainment work; to be fair, I can't speak to her non-entertainment work). To AppleOne Management, here's my closing advice: I think it would be beneficial to all parties -- you, ACT-1, Anna, future clients, etc. -- if custodianship of the ACT-1 account and its rebuilding was to be reassigned to a different manager. It needs to be overseen by someone who actually HAS an entertainment background and knows the industry. It needs someone who can and will put the time and effort into rebuilding it, and who's going to make your clients feel valued and welcomed and not treat them like unwanted headcounts.

Cannot give higher praise to my experience with Friedman. The placements that they secured for me…read morewere with INCREDIBLE companies and executives, who I would never have been able to meet/work at otherwise. In an industry built on connections/referrals, they are able to open the door for you! They were always reachable and put me forward for multiple jobs in an incredibly difficult time in this industry, and gave me the momentum/confidence I needed to secure a full time offer. Thanks again Friedman!!

I've worked with the Friedman Agency during several different hiatuses. Jules would always look out…read morefor me for long-term or direct-to-hire opportunities and call to see if I wanted to be put up for them. I got a great job that went for many years from the agency. I returned to them recently during the industry contraction, and received some assignments despite the slowdown. Even while economic tensions run high, Matt Russell was my day-to-day and could not have been lovelier. It's clear he works long hours and never once was not absolutely lovely. It's a pleasure to have such a positive relationship for when interim temp work is needed and to make positive relationships working all over town.

I have been a PA/EA for over 20 years in LA - I can honestly say I have never come across a…read moreRecruiter as professional as Samantha Gordon. Along with this, she is experienced, polished, sincere, responsive, polite and dependable. She has an outstanding work ethic and goes above and beyond for her clients and candidates. If you are seeking a new opportunity or looking to hire, I would highly recommend Samantha. Working with Samantha has been an absolute pleasure because she made it very easy.

Have you ever experienced the feeling of how good it is when you get a person that supports and…read morebelieves in you? This agency is the epitome of someone wanting the best for you. No need to question, doubt or hesitate. Do yourself a favor and use this agency.

Clearly temporary, temporary-hire jobs no longer exist because if they did, Elite Placement Group…read morewould be reaching out to those of us who have backgrounds in the industries/roles they "specialize" placements in. But no call, email response to initial email or the follow-up email from Elite Placement. (Going on 4 days now.) Do not waste your time, just apply to jobs directly, so you get the full pay. Staffing agencies are not like they once were, they are now a scam.

Nope. They are not responsive at all. Don't waste your important time and energy with this company…read more Good luck finding a job!