I purchased a car here and the prices were non negotiable which was a plus for me. Several friends…read morerecommended this business. The purchase process was straightforward but also kind of odd. The salesman met me inside with his sunglasses on and did not introduce himself? He was very vague when I asked him questions about maintenance and warranty. I needed a car because mine had been totaled and this place was recommended , but still I think they take no pressure to the extreme. It seems you can still be polite and friendly.

My A/C was fixed and works like gangbusters. I was given a list of my car's functions that are…read moregetting marginal which I was well aware of. I will probably have these guys fix stuff in the future.

I hesitantly went in to get a quote for my car that was having issues, and Wendy was so kind and…read moretransparent that, even though, the repairs were as costly as I had feared, she made me feel at ease. I was confident in paying that amount because I knew I was in good, honest hands. Her and her husband are good people. I will continue to go there for all my car needs for as long as they are open.

I would not recommend Ahren's-- especially to university students-- based off of my experience with…read moretheir team and their extreme upcharging of parts. Their pricing is not honest at all. I took my car in with serpentine belt issues. For my make and model, this part generally costs $30-$50. Ahren's priced this part at $80. Their diagnostic examine also found belt tensioner issues. For the serpentine and belt tensioner replacement combined, they quoted me $512 of repairs. This is extremely high and gives me the inclination that this is another mechanic in town that is trying to take advantage of college students who are not as informed on car repairs. I do not think the presented quote is fair by any means so thanked them and let them know I would not be having service done their. I was presented with an $85 fee for a half-hour diagnostic look. This fee was not disclosed beforehand at all, was not mentioned verbally, and I did not sign anything agreeing to this fee. Take your car elsewhere. I took my vehicle here just out of convenience of location, but have previously had much better service at the Firestone off of Archer and with Billy's Auto Repair & Towing. UPDATE: I went in to pick up my car and wish I could leave a negative review. If you take your car here and leave without even having any work done, you will be charged an $85 minimum. I asked why I wasn't informed of this in anyway (no signatures, no verbal inform) beforehand and the woman working the front desk had the owner come out. He raised his voice and started asking why I hadn't taken my car to Billy's or somewhere else. In his rant he referenced other reviews that I have left on Gainesville for miscellaneous places which was unsettling. He lied and said he listened to my phone conversation, saying that I was informed of all fees beforehand-- I certainly was not and he wouldn't play the recording. I have lived in Gainesville for many years and can say assuredly that this is one of the shadier places in town. They use deceptive business practices and their prices are anything but honest.

My 2006 Silverado overheated on the freeway. The first shop it was towed to misdiagnosed the…read moreproblem. Smitty's got it right off and had my truck fixed in one day. Good friendly people. Working folk. The kind I grew up with. Truck is running fine and I only wish that I didn't live almost 2 hours away because I would go there again.

WOW! I had my 1992 Ford F-150 towed to Smitty's Auto, and what a mistake that was. That was…read more04/09/24, I mentioned to them that I was a disabled veteran who has been fighting cancer since 2013, and I needed my truck to get to my doctor's appointments. No problem they said. Then Wednesday they called and said come get it and when I got there I climbed my truck and it wouldn't start. After about 10 minutes I finally got it started and Smitty's Auto had closed. When I left it kept dieing on me and was hard to get started again. Well it died again in the middle of a large intersection, and 3 lights later it started long enough to get me into a convenient store. It seemed to idle okay so I took off praying that I make it home. I did make it home barely. I had paid Smitty's Auto $637.05, and the truck will not start up after getting it home. I sent it back to them the next day Thursday. When I called Friday to asked if it was ready he asked me if I could wait till Monday and that he would look at it Saturday and in the same reath said that he would look at it Monday. Well when Monday came around he said that it needs a new computer, and it would take another week to get it. Well after already paying them $637.05 and it is running worse than when they got it I decided that they didn't know what they were doing or just outright ripping me off. So I told them that I was going to have it towed back to my house. He called me back and said that they had some paperwork for me to fill out and I just told him to give it to the wrecker driver. When the wrecker driver got to my apartment with my truck he had another bill for $352.22 and it said for a computer that was installed after just telling me over the phone that it would take another week before they could get one. Now this is what they had been telling me that was what it needed. Obviously not if they actually installed one that they told me they didn't have. You would think a disabled veteran fighting cancer could get a break, but Smitty's Auto repair though that I was an easy target, and took advantage of me. But this old veteran isn't going to let it be. I'm taking Smitty's Auto repair to small claims court. I don't think that they will look very well stealing from a disabled veteran. Sincerely, Jim Burtnett

Drove 30 minutes to get 1 singular weld (after I spoke to someone on the phone) get there and the…read moremechanic tells me he's not getting on the ground today because he didn't want to get dirty and to come back another day. You're a mechanic...

What a Great shop! The quality of the welding was top-notch, the price was very reasonable, and…read moreeveryone in the shop was friendly. Much better than the encounter with the red muffler shop Up the road!

Had a great experience here! Initially I tried the local dealer. Wow, what a disaster they are…read more But, that led me to the team at Brown's Performance! Subaru knowledge is their specialty. This time was a simple inspection and oil change. Next time they are my go to for the 120k service. I have total trust that they are honest and will take care of me. Thanks Brown's Performance team!

My daughter's subie broke down just days before we were to drive it back to Texas. Needless to say…read morethis was a very nerve wracking situation. Darnell was very helpful and went out of his way to get it fixed quickly for us so we could be back on the road in time! We made it back to Texas without any further issues!

Extremely friendly, great customer service, and I was able to bring my car in same day I called…read more They weren't able to fix the issue with my car but could recommend someone who could. Thank you for being trustworthy and honest! Would highly recommend bringing your vehicle here.

Just moved to the area and took a gamble with Emmitt's dropping my truck off. It was squeaking like…read morecrazy and figured I'd need new shocks/struts and ball joints because of random popping. Set an appointment for Tuesday at 8am, had to drop my truck off early because I was leaving town for work. Matt called me Monday evening and said he already looked at everything, just needed some grease and said I've still got another 6mo/year out of ball joints and to not worry about replacing them yet. Went in expecting to pay close to $1000 and left with a $30 bill. Any other shop would have definitely taken advantage of that situation. Emmitts has earned all my future auto repair business.

I've had several great experiences with Aersi, but one stands out. My 2018 Tundra had an AC clutch…read morefail due to an existing sheared bolt from unknown reasons. Joe gave me the option to replace just the clutch or the whole unit, which I appreciated since most places push the expensive route. Even with the added difficulty, his team got it done in less than a day. Honest and efficient service. Will continue to have them service and repair my Toyotas!

ONLY Lexus and Toyota. They mention they specialize in it, but that does not mean that is ONLY what…read morethey work on. Suggest an update to description. No direct experience with them, as I don't have either. ;-)

I drove my E60 with a N62 motor 2 hours from central Florida to Gainesville just to have Mickey…read morelook over my high mileage tranny-6HP26. Mickey and his wife Yvonne were great. Mickey diagnosed the wear of my clutches, and also highlighted some oil and coolant coming leaks. Mickey advised on the potentials fixes and solutions. My issue with the shop is that there is only one Mickey. I wish there was two guys as good as Mickey in the shop because Mickey is usually booked up for the larger jobs. A great honest shop for bimmers in Florida. Thanks for your help Mick!

Mickey is a top BMW mechanic. Honest and prompt with an estimate and will never over charge you, or…read moredo unnecessary work. The Yvonne & Mickey team at Best Motor Works are an asset to the Gainesville area.