Exceptional Service - Athena Weavador…read more I had the pleasure of being served by Athena at Dick's Restaurant Supply, and I can say with absolute certainty: she is simply exceptional. Professional, attentive, and incredibly dedicated, Athena transformed an ordinary experience into something truly special. Even without the part numbers for my food processor robot, she went above and beyond: she researched online, printed out the details, and the next day I had a quote. She processed the payment flawlessly and even confirmed via email that everything was correct with my order. Track number Eo Thanks to Athena, I'm very happy with my parts, and my hobby will only improve. Service like this is rare. She's not only impeccable in everything she does--she's an extraordinary person. Dick's Restaurant Supply can be proud to have someone like Athena on its team!

I had a problem with a freezer manufacturer, and the out-of-state company refused to accept any…read moreresponsibility. Since I bought the expensive unit at Dick's, I went to the store to discuss it with the manager, Dirk Happee. The two of us worked out a fair resolution to the problem, and for that I am thankful. I own a small food processing business and have bought a lot of equipment from Dick's over the years. I am pleased to remain a satisfied customer of this store due to their excellent customer service and professional attitudes of its personnel.

I'm so happy I discovered US Chef'Store has a location so close by! This was my first visit and I…read morewas really impressed by the selection. There were lots of employees stocking the shelves when I came in, so the store seemed well maintained and well stocked. They also have a great selection of coffee syrups at an awesome price! I will say, I have found the Woodinville location a little more organized and easier to navigate, but I'm definitely happy to have another US Chef'Store location nearby and will absolutely be back. There's a great selection here, especially if you're looking for larger quantities or restaurant style ingredients and supplies!

We're only a mile a way from this store. So it's really convenient to come here…read more They sell bulk quantities of different food and kitchen needs. The staff is great.

Very helpful. Great supply store for restaurants and catering companies. I recommend them!read more

This place is bad ass! If you own a business you can bring in your business license or reseller…read morepermit to apply for an account. Sadly, I don't have a business but I came in with my boyfriend to help him shop for his soon-to-be-open business and check things out. It's like Costco but even CHEAPER! Everything is in buk, too. 25 lb bags of sugar, whisks the size of baseball bats, gallon sized bottles of Sriracha sauce and more! Basically anything you'd need to run a bar or restaurant is here. What I found most impressive was the whole goats and lambs in the freezer section. It was both morbid and mouthwatering at the same time. Strange combo right?

From the owner: Since 2009 we provide high-quality commercial kitchen equipment…read more products within the reach of the community, managing long lasting brands, thus promoting the economic growth of the population. We provide new and used equipment to restaurants, hotels, bars, foodtrucks, cafes, bakeries, schools and more. A wide selection of high-quality equipment is available at a great price. Our delivery and installation services are available upon request.

I'm not sure what's changed about this place now that is no longer Cash and Cary, other than the…read morehours are so much better (open later, open on weekends). Pretty much everything else looks the same, down to the aisles. This is the cheapest place in town for food with small exceptions (gluten free bread is cheaper at Franz outlet). They don't require a membership, which is nice when you don't go very often. I think a little known fact is that they also do sell a lot of items that are normal size, so not everything is just huge restaurant sized containers. This is probably not the place for produce for a family/individual, though, unless you plan on freezing it. Some items (mandarins, kale salad blend, grape tomatoes, etc.) come in small enough portions, but most are way more than you'd be able to use before it went bad, and not all veggies and fruit survive being frozen. Watch closely for price tags. I've seen many items listed at unit price and other identical tags right next to them for similar items are per pound. If you have the time to make multiple stops for groceries, Smart Foodservice is definitely worth the trip and energy.

I used to buy regularly large quantity of meat. In the last purchase there was a package with a…read morestrong chemical smell, the manager refused to refund it. Costco would never treat a good customer this way which is why I am taking my business to Costco.

The friendly, attentive staff helped me find just what I wanted. They didn't oversell and gave me…read morespecific advice.

As a former restaurant chef, I can say that this store offers everything a home chef could possibly…read moreneed -- or want. Their website promises 20,000 square feet of kitchen equipment, and do they ever deliver! Their products are primarily commercial-grade (sometimes a bit more than retail) but you know they will last forever in a home kitchen. Their cookware and cutlery selections are the best I've found in Seattle. The staff is knowledgeable and always ready to answer questions. Highly recommended.

Couldn't even get through the phone conversation with the guy before getting laughed at and made…read morefun of for the way I phrased asking the price of a standing freezer. Sure, maybe I'm completely ignorant of freezers, their models, and that there are differing prices etc. but that's why I called, so I could get an idea. I figured he would be able to point me in the right direction for what I need for my shop. He sure did a great job of making me feel even more stupid than I already do, and that's why my business sure will be avoiding doing business with them.

This is one of those old-school businesses that has it all. While being specific to the restaurant…read moreindustry, it feels more like a friendly general store than anything else. The staff knows their business inside and out and the banter is relaxed and friendly. I went in there to replace a few pieces of my Homer Laughlin dinerware, you know, that nice heavy off-white china that a lot of restaurants use. I bought my original pieces at thrift stores in Philadelphia, then some more pieces in Raleigh, NC, at a restaurant supply store, and over the years, some of them had gotten broken and I no longer had a full set. With a dinner party of 7 people at my house on Friday night, I snapped about the mismatched dishes that I was going to have to put on my table. That led to the little journey from my downtown office to Dick's, conveniently located on 1st Ave just south of town. Anyway, one of the guys behind the counter sized me up, knew that I was new to the store (immediately) and not only asked me what I needed, but in a totally cheerful way took me right to it. And it turned out that in the back, he had half a pallet of one of the pieces I needed, and enough of the rest to piece my set back together. He teased me about only buying 6, saying he'd give me a better price on a couple of hundred... but where would I put them? :-) This store is not really meant for the home cook unless you're serious about it. You have to buy dishes ("smallware" in the trade) in units of 6 or 12, which might be more than you need or want. Still, their prices are really good, especially considering what it costs to ship the stuff if you buy it online! It's heavy, and fragile(ish), so shipping usually costs more per dish than the dish itself... but not so at Dick's. It's a good thing I was in a hurry or I would have been desperate to shop for aprons, knives, mixing bowls and maybe even a tocque (what a conceit!) LOL As it was, I paid my bill and left with a nicely-wrapped box of dinerware dishes. They do have everything, and if you are serious about cooking at home, you should check them out. They are way cheaper than Williams-Sonoma, Sur La Table, etc., and the stuff is meant to last forever and to take a lot of abuse. It won't be as pretty as La Creuset, but you'll get great service out of anything you buy at this store.

Based on reviews, I had planned to pick up some things here this last tightly-scheduled Saturday…read moreand arrived at their listed opening time of 9:30. By 9:45, several cars were parked alongside me, the door was still locked, and there were no signs that they were going to open anytime soon. Since I didn't have time to wait until they decided to open, I left and won't be back. Reviews may be positive, but their unreliability in keeping their posted hours has soured me on this place.

Wow, this place is amazing. Prices like IKEA, but everything is durable and functional. 10 inch…read moresolid aluminum frying pan: $11. Whisk designed to to last 100 years: $3.89. Need a 4 foot long version to stir your cauldron-sized stock pot (also available)? No problem. All the staff were friendly and didn't care that we were just buying a few things for home.

Eggbeaters, spatulas, oven mitts, rolling pins, nut roasters. This place is like The Crypt, but…read morewith stainless steel instead of leather. Lots of quality new and used equipment at very fair prices. I bought a commercial grade popcorn machine for peanuts. Wait, did that make sense?

When practicing safe food snobbery, I will always go to this store first!…read more I was recently looking for a place to order a John Boos board. I wanted to find a place in the Seattle area that had these in stock since I was worried about time constraints in shipping. I called the Boos company directly, and they told me to try contacting Bargreen Ellingson and Sur la Table for locations in my area that carried their stock. I called Sur la Table, but they did not have the cutting board I was looking for since it was a custom order item. Next, I called Bargreen Ellingson. I was directed to a customer service rep. The rep informed me that they did not have them in stock, but they could place an order for me. They said it would take 7-10 business days to arrive, and shipping would be $35.95 for ground shipping to come to my home, or $34 to arrive at the store. I complained that I could get it through Amazon for free shipping, but Amazon's site said it would take up to 4 weeks to arrive. So, I decided to go with Bargreen Ellingson. After discussing the price with the rep, I was immensely pleased! Their price was about $90 cheaper than Amazon! Sure, I had to pay for the shipping, but it was still much cheaper! Frankly, I was skeptical about the price because it seemed too good to be true. I got that "aroo?" look on my face and quizzed her to verify she was talking about the same cutting board I was talking about. I couldn't believe it. I asked how that could *possibly* be the right price, and she said: "Well, we buy these things in bulk, so we get a pretty good discount." No exaggeration there, sister! Ultimately the rep offered the shipping to my home for the store rate - $34, so I was a very happy camper. About 15-20 minutes after placing my order, I received a call back from the rep. She was very apologetic and said the item was a custom order item, and would take 4 weeks plus shipping time. She wanted to know if it was okay to proceed with the order, and I told her it was fine. It was a little disappointing that I would have to wait that much longer, but it was somewhat to be expected since Amazon had the same disclaimer. Seven days after placing my order, it arrived! 4 week, schmore weeks. Pfft. It was just as promised, and $60 cheaper than any place I could find online! All in all: great service, great prices, exceeded expectations = WIN! You gained a big, big fan, Bargreen Ellingson!

Long time place of business that has been forgotten still useful and fun to shop. The family…read moreBusiness that will be able to help with the type of job that you can do together

I am also posting my review here as I think the owner is simply deleting poor reviews on Google…read more I came in here the other day and an employee (male) was visibly intoxicated. The other employees were trying to steer him away from customer view but it was clear as day, the man was obviously under the influence. He couldn't stand, walk, talk, or function in any way. I felt really bad for the other employees who were having to mommy him. It made for a disturbing atmosphere; I ended up just leaving.