Contacted this company late last year for a quote to quartz all my countertops. Waited, waited, and…read morewaited. He kept making false promises, but never followed through. He also claimed he had did the work for MSI's showroom, but I am now skeptical. Two stars for lack of follow through of providing me with a written quote.

I am an elderly, disabled, and low income home owner who has been taken advantage of by this…read morecompany. I hired Imperial Remodels to build a single-car garage on my property, replacing an existing concrete pad. The project was contracted to start on March 1, 2024, and finish by April 1, 2024, for $21,000. I paid a $10,000 cash deposit on March 13, 2024, but the contractor did not provide a receipt for the cash deposit. After signing the contract and accepting my deposit, the contractor told me someone would begin removing the concrete pad within about a week. Shortly after, someone arrived with an excavator, destroyed, and removed the concrete pad. They left behind an uneven dirt surface, which has created a serious safety hazard for me. Due to mobility issues, I now struggle to safely get in and out of my car. Despite repeated attempts to contact the contractor to discuss next steps and complete the work, he has ignored all my calls and messages. On one occasion, he agreed to visit my property to discuss the project but canceled the meeting and never followed up. My daughter attempted to help me by posting a review on their business page to warn others. In response, the business owner finally reached out, acknowledged their wrongdoing, and agreed to reimburse me the full deposit plus interest. However, they got Yelp to remove my daughter's post and are unreachable again. They have still not provided any reimbursement for the lost money or the destruction of my property. I was primarily in contact with Mike Isak (206-909-8125), but his colleague, Karina Momotyuk, was also involved. Another phone number associated with them is (253-409-6956). As a result, I am out my $10,000 deposit, unable to safely park my car, and left with no resolution. He has abandoned this job, caused destruction of my property, and has a complete lack of remorse or professionalism--particularly in taking advantage of someone in my position. Do not do work with this company as they pray on people.

My serviceman, Daniel, was a pleasure to work with. He explained what was wrong, without using…read moreman-speak, and gave a few options for solutions. He installed it quickly and now moves and is smooth and quiet. If you want good service request Daniel

Prompt efficient service with good communication from beginning to end. Second time I have used…read morethem . Reasonable pricing, no up sell pressure and they know everything about garage doors, openers. l

very pleased with the guys at 1 call they came and gave an estimate for a re-roof which we found…read moreto be reasonable. the guys were fast,efficient and courteous throughout the full process and kept us updated as the job went on. would highly recommend them

Julius was amazing and I'm so happy I hired him! He responded very quickly and offered an extremely…read morecompetitive quote for mounting a large TV above the fireplace. He scheduled me very quickly, and was prompt on arrival. He got to work quickly and did a very good job. Super knowledgeable and professional, I'd hire him for any of the other services he lists as well. In addition, the job was more complicated than I explained but he honored his quote anyway, I had to push him to even admit it was more effort than expected (and paid him more despite his instance he didn't want to change the price). I was surprised he didn't have more ratings/reviews, but I think he's new to Yelp, so if you are hesitant at all I'd urge you to just hire him (or go on Facebook marketplace and see his reviews there). I wish I could give him 10 stars!

Great Service. Came…read morethe same day and did a fantastic job on the wall mounting my 65in TV

I had a garage door problem and found Garage Door Repair by googling it. I was surprised and…read moredelighted when Dimitri himself showed up not 20 minutes later! He knew immediately how to fix the problem, did so with perfection, and even added a few other things to stabilize the garage door. I highly recommend him.

BEST EVER! Dmytro answered his phone right away close to 4pm and was at my house same day! Very…read moreresponsive, very honest. Diagnosed worn gears in a 22 year old opener, and less than an hour installed a new opener with outside keypad & WiFi! I can open & close my garage door from anywhere in the world! Great prices! Upgraded my rollers, everything is so quiet now! Even lubricated my springs and hinges! I wish he repaired everything, I'd hire him for everything! He specializes in garage doors & openers. I've never been so impressed by a company before! Call them today, you will be glad you did!!

Thank you Donovan, Steve, Lilianna, Zion and Thifanie for expediting and facilitating our purchase…read moreand exchange of our 18v Ryobi garden tools! You all deserve a free lunch, a raise and extra time off! Great customer service! We missed Ryobi days but there was still pretty good value in the deal that we got. Thx!

Went to this location today after I researched lawn mowers online & called the store to verify they…read morehad 40+ in stock. Not even a hour later I went to Home Depot to purchase this item. Went into the store and found the item empty on the shelf. Looked around found an associate Zach, asked him if there were any in backstock because they are not on the shelf. He said no. I was in disbelief that they'd be sold out of 40+ lawn mowers within an hour. Went to customer service and spoke to Ashley who called the same associate over and she asked him about the product and he shook his head in response and walked off. She told me they were out, I pulled it up online and showed her. How could you be out if it says you have 40+ and I called you guys not even an hour ago? She responded by saying I don't know. I took it upon myself to go look for my item. I read the UPC and looked right above me and found it literally right above plus across from it was a whole other pallet. How could Zach miss this? I go back to customer service and said I found my item. Can someone please bring it down? They called mike who at the time I didn't know what the SM. He says to me, I don't know if we can get it down. I'm thinking to myself why not? But I didn't say anything as he made a call. Zach returns with a machine that lifts him to the top shelf and I'm thinking great he's helping us finally! But sadly I was mistaken. He grabs another customers lawn mower who was twice as big as the cheap small one we picked. He brings it down and I'm thinking ok he's going to grab ours next! It's literally right next to the one he grabbed for another customer. But he didn't.. he came down looked at us and walked off. At this point I'm wondering what's going on? Why doesn't anyone want to help us? Is it because I'm wearing a gay pride lanyard?? I really don't understand we were polite to Zach. And it wasn't a matter of being lazy because he got a bigger box down for another customer. It really doesn't make sense. I found mike down another aisle and said hey Zach got down another customers lawn mower but didn't get ours. Can you please grab it for us? He goes and grabs it. And I ask him whose your store manager, is he here? He said I am the store manager and I know I will handle it. I'm not very good with words. Okay? But how about an apology for your employees actions? We weren't disrespectful you could carry what we wanted with one arm. Only thing I can think of is our appearance with all these protesting going on which is really sad. I've never felt so irrelevant in my life. Waited over 45mins for this lawn mower. Then the cherry on top is going to customer service and waiting for Ashley and Emily to finish their gossiping before acknowledging us and ringing us up. This was absolutely the worst experience ever. My purchase didn't matter, maybe too small? Who knows. Never have I felt so disregarded. I recommend everyone getting retrained on their customer service skills.

We needed two key fobs programmed and two keys cut for our 2018 Kia Niro. Adnane did a great job…read moreand completed all the work in only 20 minutes. He was also very professional, communicative, and friendly.

I lost my car key and had to figure out how to get a new one! The dealership wanted to charge me…read morewayyyyy too much so I did some research and found locksmith contact was the closest place to me. Adnane was super fast, and was able to get me 2 keys and a key fob/ clicker. And I would definitely use his services again. The price was a looooot better than what others quoted me and he was just super nice and friendly the whole time! It was obvious he was a trained professional because it didn't take him any time at all to do the job. Thank you!!!

The guys did an excellent job installing the laminate flooring! Everything was done professionally,…read moreneatly, and with great attention to detail. It was a real pleasure working with them -- respectful, responsible, and easy to communicate with. Highly recommend!