I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

Found Gandii's through Amazon Home & Business Services. There was a little bit of a communication…read morebarrier, they appeared they just wanted to get to work and didn't/couldn't discuss an changes in scope, some things needed to be touched up after they left. The shower wasn't cleaned very well, we had to clean the door track better. They missed cleaning a window and blinds. It appears the supplies they were using gradually got dirtier as there was a progressive film on the black splashes and floors as they moved through the house. There were little bits of paper towel left behind here and there. Other than the few issues everything was else cleaned very well and fast. The stove and fridge look great, windows and window tracks are nice and clean and carpet looks good. I'd say the cleaning was "good enough", for the most part we are happy with the service but we are very particular in restoring our rental unit to like new between tenants, I wouldn't object to having them clean our place again but we would be sure to communicate better our needs and inspect better when they are finished.

To Clarify this review is pretty old (PRE COVID). It never posted for some reason…read more What the heck! I booked them through Amazon services. I booked 4 hours, to start at 11am. At 9 pm the night before I get a text confirming 1pm the next day. Weird. Also, suspiciously past the free 24hr cancellation time. They showed up at 1:00 and were done by 2pm. They "CLEANED" the bathrooms. No, they barely wiped the sink out. The floors were very roughly vacuumed. Save your money.

I don't usually leave reviews, but this experience was noteworthy to say the least. I called…read moreLadonna this afternoon to see about a same-day cleaning for my apartment and was told she would need to see the place before committing to the job, which is completely understandable. Upon arrival to my street, I received frantic phone calls asking where I was and that she "didn't have time for this," even though she had entered my address incorrectly. After trying to explain that I knew where she was and I could come to her instead of her entering my address into her GPS for a third time, and walking up to meet her - she stared at me, said "I can't." and literally ran away from me to her car and drove away. I haven't provoked that kind of reaction from a woman since getting braces in high school... I understand it was a last-minute request and the cleaning industry is busy this time of year, but that was probably the most unprofessional encounter I've ever had.

The owner was very quick to jump on a call and talk, however, she was very rude and did not listen…read moreto any of the concerns. I believe she's very sour about the whole Airbnb thing as a whole. Definitely came to a lot of conclusions before even understanding everything. I appreciate the promptness though. I concur with most of the previous reviews by Ched/Claudia/Crystal etc.

I have no idea how this company has gotten so many raving reviews. We had someone come by to give…read moreus an estimate and all seemed good. She told us that they would send for our first cleaning 2 people who would work to do a 'deep cleaning'. They ended in sending ONE person and were charged the same as the quote. When one person came, I asked if she was the only person coming and she said yes. So I assumed that we would be charged less. So was shocked when she asked for the original quote amount. The house was not cleaned well. Dirt in the corners etc. Supposedly the baseboards were supposed to be cleaned, which they weren't. She didn't have cleaning products, I had to supply my own. She didn't even clean the front of our fridge! Yet, we were charged the amount that was to pay for 2 people. When I reached out to the owner, I never got a response, which pretty much says it all..... Really feel as though we were conned. Have had other services when living in Seattle that were all superior to this company. Their 'deep cleaning' thing is a total sham, and I am annoyed that I fell for it. I highly recommend going elsewhere for your cleanings.

Found Vera through Yelp. I work about 60 hours a week and am putting myself through college, so…read morekeeping up on the house can be a pain. She showed up on time and made my kitchen and bathroom sparkle. Not a speck of dust left behind. Very friendly and personable as well. Had no problem trusting her as I went about my errands on my one day off. I ordered the 4 hour deep clean and had her focus on the two worst rooms of my home. She even vacuumed the living room when she didn't have to. Thank you so much! Will be calling on her again in the future!

No call no show, no answer, radio silence for my move out cleaning! Wish I had read more reviews.read more

Gloria was amazing! She did a great, quality job cleaning my condo! Very professional, prompt and…read moreefficient! I'll be using her services in the future! I highly recommend her!

Absolutely outstanding service! Reginaldo exceeded all my expectations with their attention to…read moredetail and thoroughness. Not only did they meticulously clean every visible surface but they also went above and beyond by cleaning areas I didnt even think about like the light bulb fixtures (go figure!). Even cleaned my electric toothbrush holder gunk. From mopping the baseboards to polishing the tops of cabinets, every nook and cranny was left spotless. My home has never looked or felt this clean before. They were professional incredibly friendly. I couldn't be more pleased with the results and highly recommend their exceptional cleaning services to anyone looking for cleaners.

Reginaldo and his crew do a fantastic job. They are super flexible with their schedule and willing…read moreto do anything. Highly recommend them for your housecleaning needs!

The Cleaners Seattle team has done incredible maintenance work for my home and office many times…read moreover the past year. They are great communicators, always on time, always efficient, with a proactive, positive attitude and continually go over and above my expectations. They are pleasant, top notch, expert professionals. I can't imagine finding a better company to hire. I highly recommend this company.

Everyone was responsive and professional. They did a great and thorough job for our move in…read morecleaning. Good quality and value.

I look forward to every cleaning visit! It's so nice to come home to a clean home. Paula and Lesa…read morealways do a great job! Vacuuming up dog hair off the furniture is not an easy task and the couches are always perfectly clean. I highly recommend Mighty Maids to anyone!

We scheduled an appointment and they came out within 2 weeks, promptly on time at 9AM (in fact 5…read moreminutes beforehand), and went to work. Originally we scheduled them to work from 9AM-12PM, but they got done early at 11AM and we didn't have to pay that extra hour (yeah). The only downside was that one of the women accidentally broke my antique figurine while dusting off my shelf. She told me to call the office so that I could be reimbursed, which I immediately did so. I had to show proof of its authenticity, value, along with pics, which I did so, and was immediately sent a check within 2 days. All in all a good experience, the bathroom was scrubbed excellently, as was the kitchen, et al. I would recommend Mighty Maids to others. :)