I went to Dr.Sutton for a small growth in the back of my throat (almost like a skin tag). He said…read morehe removes them quite frequently and did it right in the office. Numbed it and I didn't feel a thing. He didn't rush me like so many other Drs do. Answering all my questions and concerns. During the exam he also found a small growth on or close to my thyroid. Now mind you I had just had my yearly physical with my primary Dr. and he didn't notice it. Sent me right away for a cat scan and will keep an eye on it and recheck in 6 months.I was very satisfied with him and my visit.

I fell and smashed my nose. No ent saw me in the emergency room, but I got an appointment 3 days…read morelater. Surgery was done and 2 days later i was asked how satisfied I was. It was still very swoklen, but i replied "it was better". I called a week later to say there was a hole in my skin with white stuff. The nurse insisted she knew it was a stitch. I called again there were 2 holes. I had to fight to get an appointment 2 weeks later, they would fit me in. Nurse told me to take the bandaid off my nose. I told her there was no bandaid. Thats my nose! Doctor assured me it was "tissue". He kept saying "I fixed the bones." I went to charleston. They operated on the bridge of my nose and found bone fragments and a staph infection. Sutton is a terrible doctor and his nurse thinks she's an expert on everything. I could have died from a staph infection so close to my brain. Terrible customer service too.

Very unprofessional billing office communication. There was no discretion in the office lobby.read more

My husband really was having trouble lots of coughing at night. He was extremely compassionate and…read morefigured out his problems Quickly and efficiently.

Went in for a possible ear drum rupture and thankfully the very knowledgeable Dr Alex saw no…read morerupture and cleaned my ear out a little and said I should be all good. I had double ear infection she said is all cleared out. Appointment was at 2:30, lobby was full and I still was out and bill paid by 2:45pm!

front office staff and manager are arrogant and condesending, talking down to the patient. they are…read moreonly concerned with getting paid in spite of the patients condition requiring to see the doctor. many similar poor reviews about this front office staff being rude and unprofessional.

Referral was sent by my primary in August never heard from them called a month later spoke to Loren…read morewho supposedly sent a message to the doctor two days later called again got Jessica who says they are only surgical ENT and I need a Medical one to find one on my own. Now I have to start over!!

VERY HIGHLY RECOMMEND!! I was so extremely nervous going into my appointment because I'd never been…read moreto the ENT before. From the administrative specialist to the doctors, everyone was absolutely amazing!! I walked in bawling my eyes out, could barely get my name out during check in and they were so comforting! Thank you to the sweet lady that made me laugh during check in, to Alaina who was a student there and made me smile SO much, and to Dr. Carol and Dr. Ryan who could not have been more welcoming and accommodating. In one of the most stressful times in my life, they were all able to calm my nerves and crack jokes to get me to smile and I appreciate that more than they will ever know. You all are in the right field because I can tell you firsthand your kindness and understanding is so needed!!

Everyone was Amazing!! My husband is wheelchair bound and they were Super Nice to him. I really…read moreappreciate Sean, Julia, Debra, et al.

Been going here for allergy shots and allergy care. The…read moreentire staff is great. From the office to the doctors. They have had some turnover in the office BUT NOT WHERE IT COUNTS. In the treatment area. Dr. Grady, Tris and Karen (not a real Karen, A SWEET Karen) are fantastic and Erin has fit right in. I'm sure the others are great also but this are the ones that treat me. Don't pay attention to the trolls about Charleston ENT. Actually use my name as a referral at Chas. ENT. I'm sure you,ll be taken great care off

My appointment was at 930 am and I waited almost 3 hours. I was told that I had to pay $320 before…read morebeing seen (they would not use my HRA) then waited even longer after paying. When I finally arrived to the back. He rushed me through and told me it was TMJ. I was crying in pain, had obvious swelling from where the infection was spreading. My 15 year old son could see the abscess. He prescribed me some ear drops, gave me a steroid shot, told me to buy a mouth guard and continue an antibiotic (for ear infection). I was billed for 2 injections but only received 1. I will be disputing the claims and please whatever you guys do, GO TO ANOTHER COUNTY TO SEE AN ENT! The abscess started draining the next day while at work. PICTURES DO NOT LIE!!!! TRY LISTENING TO YOUR PATIENTS!!!!!

Awesome office! Great staff and Dr Campbell has stellar bedside manner!read more

During 2020 I experienced hearing loss after a cold. Referred here by my PCP and had an audiology…read moreexam. The Dr was unable to interpret my results and left the room puzzled several times before returning, and telling me I had Otosclerosis. Dr said only one Dr on staff can treat patients with this and referred me to them for followup. On my way out the receptionist asked when I was expecting. I was not pregnant, already had children. 5 years later I have never pursued followup care for my permanent, degenerative hearing loss and autoimmune disease diagnosis they gave due to trauma from this experience.

I was scheduled for an EGD the next day so I called the office to find out if I needed to fast or…read moreany prep. The person who answered the phone told me I was scheduled to talk to the doctor as a new patient. I explained it was referal for preop testing. She said "they did not know what the doctor was going to do" and it was probably for consultation but she did not know. I was trying to find out my prep if I were to have a EGD so I asked to talk to a nurse. The receptionist refused and insisted I was only talking to the doctor. when I tried to explain I was called to book the actual EGD, she hung up on me! wow! I called back and canceled my apt. The same woman answered and was so snotty she didn't even ask my name and was enthusiastic to cancel my apt! will not be Going there. Good thing I called ahead