Went here for the 1st time on Wednesday May 6th 2026. My mom came too but it was an appointment for me. Finally got to see a doctor down here, made this appointment online as well. Easy to get to, easy to find parking, walked in and was greeted by a pleasant staff member who checked me in, and got me started on paperwork. After no time at all, maybe like 5 minutes, the nurse called me in, and checked my weight and blood pressure. Nurse Crystal was very pleasant, and also remembered that I had completed paperwork on the portal that stated my medications, so in turn didn't have to fill it out again. Dr. Desmond Ponder was very nice, respected what I had to say, and I felt listened to. He prescribed me a refill of thyroid medication and an allergy medication. Now, he did mention the gynocologist and how I am "due" for a pap, but he said whenever you are ready let me know. Didn't say this but i don't think i would ever be ready. Also to add, i did message on the portal beforehand about mentioning the gyno, and prefer it not mentioned at all due to a bad experience. (Yelpers- my first review if you want to look at it!) He also ordered a blood draw, and unfortunately it is fasting. a little meh because again, in the portal I said that i have felt faint during blood draws, and believe it would help to not fast. For me, nonfasting is a better option. Maybe next appointment i'll ask. Though I do understand since it is my first blood draw with this provider maybe he wants to get a baseline, then my wishes can be respected. To add, blood draws here are just whatever the doctor ordered, can do it when one wants to, for me, as long as I fast. Oh, and also no indication of having my records when i knew some of them were on the portal, I sent them over to another provider at CMC, shouldn't they automatically get transfered? Overall, and other than that, the doctor was very pleasant, and I felt respected and listened to.
To add, after the visit, I have been upset because Dr. Ponder prescribed me levocetirizine , a allergy medication, that is taken at night- and in my case, I have been taking claritin (Store brought) during the day, and it is marketed as a non-drowsy medication; this was also in the portal as well, and should have been referenced to. Especially since claritin works well for me. maybe claritinex would be better for me. But with the allergy precriptions I am concerned about the drug interactions, especially with what I take for menstrual cramps. Maybe this is all a simple mistake, but patient preferences should be considered. I also already mentioned this in the feedback form, and the customer service email. Oh, and follow up results will be sent on the portal. Which is ideal for me. I'll also have an appointment in November, and look forward to seeing him then. Overall, Doctor was pleasant and his staff both reception and nurses were pleasant. Highly recommend here! Anything to make doctor visits less stressful! read more
