I went to Head Space for gray blending and was given an appointment with Jason. Not knowing him I…read morewas uncertain what to expect but he worked a miracle and I love the results! In 2 1/2 hours I went from brown with gray roots to a blonde-gray with a great cut too! Highly recommend Jason.

I'd been to this salon three to four times in the past and had my hair cut and colored by owner…read moreJimmy. I stopped going there because he was too expensive. The color I loved. The cuts were okay. After finally getting a raise at work and not having gotten my hair done in months due to Covid 19 shutting down all salons, I was desperate to get my hair done. I've been a platinum blond for over 20 years and had no intentions of not being one anymore. I ended up making an appointment with Brittany who could fit me in sooner than owner Jimmy. The girl who made the appointment said Brittany was good with blonds and recommended her. Having walked in with platinum hair, but large roots, I made it VERY clear that I wanted a very light blond color. Bright, light blond. I said no yellow and no orange. After getting home, taking my mask off and getting a good look in my bathroom mirror I was beyond shocked. I wasn't blond at all!! My hair was brown. And an ugly brown at that. I called immediately and asked the girl to please have Jimmy call me as soon as he could. I was in tears when I told the receptionist that my hair wasn't blond at all and looked brown. The owner Jimmy called back hours later and had a nasty attitude from the start. He refused to fix it or even let me come in so he could look at it. I was speechless. Then he told me to find another salon. He added that he saw it while I was there and it looked 'damn blond' to him. He then proceeded to tell me that it was my fault because my roots were huge (All salons were shut down for months due to Covid 19, so that was certainly out of my control). Then he told me to wash it a bunch of times over the next week and it would lighten up. Jimmy even said that I 'always had a problem' and complained about his coloring of my hair in the past. That was a complete lie. I never complained to him about a service. I had ALWAYS been super nice and cool when I had gone there and always tipped 30%. I even bought products there instead of going 100 feet up the street to Ulta and using a coupon for the same stuff. Jimmy had every excuse in the book to avoid accepting responsibility for what his stylist did. He even went as far to say that he and Brittany were the two best stylists in the city and Headspace was the best salon in the city. I took pictures of the mess Brittany created and sent them to the owner of another salon I know. Unfortunately, her salon was still closed or else I would have gone to her from the start. She agreed that my hair was not blond at all. She called it bronze. She advised me to file a dispute with my credit card since he refused to fix it. I filed the dispute and lost because the charge was found to be valid and PNC is powerless to continue to fight the salon because it's a 'quality' of service issue. They advised to file against the salon in small claims court. So the salon gets to keep $300 for a sloppy cut and orange brown color. Stay away from this salon. Any owner that is so cocky to talk to a client like they're garbage and refuse to fix a clients hair is not worth people's hard earned money. He can keep the $300. He obviously needs it more than I do. If you're looking for a great salon with a talented stylist, go to Lavish and ask for Amanda. She is the owner and fixed my hair the best she could do with out causing more damage to my hair. She said getting me back to platinum will take time to protect the integrity of my hair which I understand and appreciate She was incredibly cool and understanding and did a beautiful job. Update - It's a waste of my time to respond to the litany of excuses posted by owner. The pictures speak for themselves. Save your money an go elsewhere.

wow jen is great! i…read morewent in with a train wreck of a hair situation. i was armed with a pinterest gallery of hair styles and a desire for "something short", but i was also carrying a sizeable list of caveats such as "well, i don't want to use product," "i don't have a hair dryer," "my hair is both frizzy and straight," "will that look okay with the shape of my face?" questions, and so on. so i think this was a little more challenging than the usual "oh just a trim, please." she had to listen to what i was saying and come up with a magical answer. and she nailed it. this girl's got chops! and she's really great company. i really enjoyed my time in the chair and i'm loving my new 'do.

I LOVE Jen. Always a great cut and color. I've been going to her for years and I always get…read morecompliments on my hair, even from strangers. She's so good that my sister, who lives in NJ, always gets her hair cut by Jen when she is back in Pittsburgh. Plus, Jen has the cutest dog, Ellsworth, who loves to sit in your lap when you get you hair washed.

I've been going to Salon Royale for several years now and I am absolutely never disappointed!!…read more Most recently, I've got (copied and pasted in!): "a soft highlight using a teasylight technique" + "pale blonde and ashy low light for the color" + "v cut with a lot of texturized pieces". I couldn't recommend this place more, and look forward to many future appointments!!

No response after 24 hours! She claims a response rate of 100% within three hours. Very poor…read morecustomer service. I'll go elsewhere. I should have stated "no response in 48 hours"

Salon called day before appointment to change time. Went for cut & color. They wash hair before…read morecolor & applied color to wet hair which nobody has ever done to me before....then they washed again to remove color. I requested to leave enough hair for a ponytail, just wanted my ends trimmed but was left with barely shoulder length hair and choppy uneven layers. I had hair to my shoulder blades before. The stylist wanted to thin my thick hair with special shears and I said no but she did it anyway. Color was excellent but I am horrified and embarrassed by my cut. I called to complain and they put me on hold for a long time so I hung up. It's going to take at least a year to grow my hair out.

I have been going to this salon for years, I see Mel and she always listens to exactly what I want…read more I always get lots of compliments on my cut and color. She has also done many updos for my girls when they were in high school.

Nicole is amazing! She completely saved my hair after it had been messed up multiple times and i've…read moregone to her ever since. She is super kind and detail oriented, always does an amazing job, and she got me to the perfect bright blonde! Her prices are also extremely reasonable!

I'm visiting from California and needed my roots done badly I had Nicole do my roots and she was…read moreso professional and did an amazing job!! The salon was beautiful ! So happy to find this salon I frequently visit here so now I know where to go. Thank you Nicole you're great!!

Polly is one of the most talented hair stylists I've ever know.....and I've known ALOT. As with…read moremost people, I'm very hesitant to go to a new salon. No need to worry here. She respects your desires. She's a great color artist as well. Highest recommendations.

What a Great Salon! I took my 14 year old granddaughter for highlights before the start of school…read morewhere Morgan did such a beautiful job! She listened as my Granddaughter showed her what she wanted but she was able to make her very comfortable during the visit. My 7 year old grandson had the barber Hoss who also gave him a cut that was perfect for him. The salon is just beautiful! When you walk in you feel very at home. The Staff is very welcoming and Ziggy adds a very warm touch. It was very reasonably priced and I am very pleased with the services we received. Thank you for a memorable visit!

Stylist (?) was subpar at best. I had to wait for over 15 minutes for a wash prior to my haircut…read more(chair was taken by other clients). I thoroughly explained what I wanted and did not want regarding my cut, it was not a big deal, couple of inches shorter was what I wanted. Stylist said she'd take a little off at a time and see if I wanted more off. Weird. After almost 1.5 hours, I told her the back was longer than the front (which was what I did not want), but she said that it would take too long to make it even. In her words, "it's no big deal." She was getting her things ready to leave for the day...

Always accommodating. Super kind and helpful staff. Very professional and comfortable atmosphere…read more Amazing experienced staff all around. I won't go anywhere else for my hair, waxing, or eyelash services. I've had cuts, color, waxing, and eyelashes done here and I've always had the best outcome and service!