Very respectful and kind movers. Professional and careful while great packing! We highly recommend…read morethis company. Packed so well it takes time to unpack

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

Yelp buddies, I listened to you and was 100% satisfied. I love it when you steer me in the correct…read moredirection! After posting my project on Yelp, I was inundated with messages, phone calls, telegrams, AI spam, and various solicitations delivered by the typical foul one might see in Game of Thrones or Harry Potter. Sifting through the superfluous jetsam, I noticed something real about Garage Door Express. Actual people. No nonsense. Immediate service. Realistic pricing for what I requested. Instead of wasting your time like some other companies, Garage Door Express gave estimates right away. I had already sent three companies packing their trash even though they claimed to be "garage door pros." No I don't want to pay $1200 for a system that should only cost $500-$700. If you're looking, then you know exactly what I'm referring to. Thank you Garage Door Express for not gouging me! Garage Door Express showed up on time, had two to three workers to make the job efficient and installed my new LiftMaster faster than it took for me to brew a 12 cup pot of coffee. Two year labor warranty is an added bonus in my book!

Our garage door was having issues for the past 3 years but the first quote we received for…read morereplacing it was so expensive that we kept putting off. It finally it gave out last week and would not open. I called 4 businesses listed here on Yelp. Alberto of Garage Door Express was the only one who answered his phone. And besides Alberto, only one out of the remaining 3 businesses returned my call! My decision was already made-Alberto had excellent reviews, was professional, friendly and courteous (not to mention willing to come over the very same day to take a look at our door.) He said that he would replace it with a new, higher quality (insulated) door and fix the door to our smaller garage for half the price we were given a few years ago. He even painted the new door to match the old one! Less than a week later we have a beautiful new garage door. Thank you Alberto, for your excellent service. It was a pleasure doing business with you and we highly recommend you to anyone who needs their garage door serviced or replaced.

This team arrived on time and inserted new glass in our broken window. Very professional. Made sure…read morethe area was all cleaned up. Highly recommend. Efficient!

Can't say enough good things. Everything was done as promised. Great service and recommendations…read morefor our project. We will definitely call them for our next project.

Excellent!! these guys were great!! highly recommend them…read more Very polite, worked fast, fair price. Excellent!

They have a flat rate of $85.00. Great job. Will definitely higher again…read more The job was done in minutes.

Years ago, I called Mark to see about replacing some broken blinds. Instead of selling me an…read moreexpensive replacement, he told me it looked like a simple fix and did it for me for FREE on the spot. That's the kind of honest guy he is! This time, when I decided to finally replace them, I knew who to call. He suggested options in different price ranges and got me exactly what I needed. And he's such a pleasure to work with!

Mark is a true professional that has a wonderful attitude toward taking care of clients. I wouldn't…read morehesitate to recommend him to all.