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Terre Haute, IN

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Coaches Corner

5.0 (1 review)

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8 years ago

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Academy Sports + Outdoors

Academy Sports + Outdoors

1.7
(9 reviews)
3.4 mi
•$$$

My initial thoughts....what a big store full of all sorts of sporting good needs, but man my foam…read moreroller I was seeking that cost $60 was a bit of a price shocker! In addition to loads of athletic wear and clothing of good brands (but nothing really outside the box or above and beyond what I might have expected), they have a lot of merchandise in general. A big athletic shoe section, a freakishly large sandal aisle and all sorts of pool stuff to name a mere fraction of all they sell. Golf area is not extensive, but at least they have a golf section. Prices are not outlet or discounted, but they do have sale sections around the store. I liked the "Fan Store" area near the front selling IU, ISU, Colts, team ware of athletic programs in the Indiana area. So in defense of the $60 foam roller....it is kind of a fancy one with ridges and also exceptionally firm foam that I know will hold up to the test of time. It was actually the only full body one they sold, although they had lots of half size/smaller ones too for more targeted muscle rolling/stretching. So yeah, I had never heard of the Academy Sports + Outdoors brand, but I am a fan and would go back.

This was the first and very LAST time I will be shopping this company. Below is the feedback I…read moresubmitted to the company when they reached out to me for a review of my shopping experience. ## NOTE ## I have not been in this store. My entire experience was online. But after reading the reviews posted here, I can see why my experience was as poor as it was. ... The entire checkout process is riddled with shortfalls. 1) I was offered a $20 discount immediatly if I applied for, was approved for and used the assigned Academy charge card. I bit, was approved and was unable to utilize the card when I was directed back to the website because I didn't yet know the number. 2) I immediatly called and was told that there is no way for me to get the number and that it would be all right to place the order later. There would be a coupon for $20 off my next purchase inside the mailer with the physical card. I just needed to call after I placed that order and "customer service (hang on, I'm laughing hard right now) would apply the discount to my order. 3) I received the card and was surprised that it was not a $20 bonus but an offer of "up to 15% off my first order". 4)When I called to activate the card, I was drilled 4 times by the agent on the phone to take the "free for the first month" credit protection in exchange for a future discount (Academy and it's partners have not had a good track record so far). It wasn't until after the agent said he was going to put it on anyway and I threatened him to cancel the card immediatly that he stopped. IF I find it was applied, my attorney, Mike Miller of Miller, Fanucci and McGing will be reaching out to Academy and it's partners with an offer of a minimum of $100,000 settlement or the chance for a trial in Federal court. 4) The website would not accept the coupon and called "customer service (insert another belly laugh here)" and was informed that it is not procedure to do such a thing as edit an order to apply a discount. But, as a offer of good will, they would resquest someone to look at the order and make the necessary adjustment - but would not guarantee it would be done. When I told them to cancel the order, which they said could not be done, the agent agreed to apply a $20 credit. I have yet to receive a bill so we'll see what happens. I will be back to update this review if anything changes ... I think everyone I have spoken with so far is full of S#!T.

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Academy Sports + Outdoors
Academy Sports + Outdoors
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Kohl's

Kohl's

3.5
(4 reviews)
4.4 mi
•$$

Where to start - I had the pleasure of being checked out by Van who was polite professional and…read morecharming. He seemed to enjoy what he was doing and not just 'clocked in' doing what was required. Pleasant to see our younger generation know how to interact with people. He even cut the tag off my glasses that I purchased. Enjoyed the interaction with this young man. Often times corporate America loses its vision on the simplicities of honest good customer service. They focus on the wrong qualities and services that bring people back to their business time and time again. Van nailed it. Prayers for this young man for success and excellence in his future. My hope is that Kohl's recognizes his importance to their store I'll definitely be back!

I bought a Dyson vacuum here last year for my camper. It was September…read more It stopped charging, so I took the charger down and brought it in. Was informed at the CS desk that they don't take items back after 180 days anymore. I told the lady that that wasn't the policy when I bought it. She then said it was a Covid thing. I kid you not!!! I looked at her and said "what the hell does Covid have to do with my vacuum not charging?" She looked at me with that deer in the headlights look and ask if I wanted to talk to the manager. That conversation didn't go anywhere. I'm done with Kohl's. You just lost my family as costumers. I sure they don't care, but they should. How many national stores are going under? Changing policies and poor CS will get you every time.

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Kohl's
Kohl's
Kohl's

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Coaches Corner - shoes - Updated July 2026

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