Third time seeing David, no change: go in with your stuff, he appraises it, tells you, piece by…read morepiece if necessary, what he'll pay, you accept, he gives you money, if not, no loss. He's honest, gives the best value of anyone around; quick, east, no bullshit. important: Call for an appointment.

Do not go here no matter what! Do not waste your time with this maroon. He's nothing but a rude…read moreloser with a floundering business. I brought in about 60-100 grams worth of silver jewelry all of which I knew was real and was stamped, but I also had a few items that were separate that I told him I wasnt sure about so I wanted to have them checked. He grabbed one ring and said they were fake so I said ok thats fine, exactly why it was in my un sure pile. He didnt even look at any of the pile of silver I had, just said "im good". He also stated how he wants to fake being on vacation so he doesn't have to buy anything from anyone. Then don't run a business. Also I left a review on Google and he replied saying everything I had was counterfeit when he didn't even look at it and said "thats why we kicked you out". You didnt kick me out you freaking loser, I stayed completely polite and said ok no problem thank you for your time and let myself out of your junk store. Go on Google reviews to read all his reviews, he tries to gas light people with the bad reviews always trying to turn it around and make it look like they were lying or the customer was in the wrong. He's most likely going to comment on this review and try to make up some other lie about our interaction. And keep your nasty, ugly, smelly dog at home. No one wants to be barked at by some obnoxious dog when they walk in the front door of a supposed "establishment ". Took my silver elsewhere and got a couple hundred for it, but yea it was "all fake" what a bafoon he was lol.

Caplan's auction house is incredible. Not only do they get amazing estates to auction; you can…read moreactually speak with the owners directly-- so when I purchased multiple pieces from this auction house I really appreciated that they held my furniture for a couple weeks for my shippers to pick up. A+++ for customer service!!

Caplan's provided invaluable support to my family and me during the challenging process of clearing…read moremy dad's house. They were compassionate, professional, and made everything much easier during a difficult time. I highly recommend their services for anyone needing assistance with estate matters. We received top dollar for the clothes, glassware, jewelry, furniture and automobiles.

stay away from these guys. they send you coins in terrible condition (worst milk spotting i've ever…read moreseen and ugly toning) and the listing says nothing about even the possibility of having milk spots. they make it seem like you are receiving brilliant uncirculated coins and even state that in the listing. all other companies list if there is even the remote possibility of milk spots. their communication is non existent. this could have easily all been taken care of and exchanged but they won't even respond to emails which shows they think they did nothing wrong and this is their usual practice. do business with sd bullion, monument metals, bullion exchanges, etc instead. they stand by their word and will take care of their customers. not a good way to treat a repeat customer. buyer beware!!!

I came to the showroom several months ago to sell some gold and was very impressed with the staff…read more They were all polite and knowledgeable. I had been referred to Golden Eagle by a neighborhood jewelry store who told me that they would give me top dollar for what I was interested in selling. The woman that helped me was very friendly and I felt as if she had my best interest in mind as she helped me. I did some research before going to find out what the price of a one ounce gold piece was worth. They gave me the best price and I will definitely go back if I need to sell or buy any gold.

I received a Fathers Day mystery box and was pleased with the variety of fountain pen options and…read morecontents. Cost to value was a pleasant surprise. Recently, I was able to visit the store in person and Michelle was super helpful. She walked around the store with us, hearing my requests and making befitting suggestions. The variety of brands, writing styles, and price points were available for any budget. I never felt rushed or pressured, and other agents offered potential products. This literal boutique had more foot traffic and consumer diversity than I imagined. I gave into the temptation of buying yet another mystery box that did not disappoint. Although I live in IL, I will make my way back on my next visit.

I've bought fountain pens from Pen Boutique's online store. Orders are received promptly and boxed…read moreso the pens don't get crushed during transit. I'm strictly an online customer.

Sal was awesome! This place has great customer service and quick turn around with wonderful quality…read morework. My grillz came out dope!! I'll going back to get the bottoms.

I have been coming here for years, and have never been dissatisfied with any of my purchases…read more Customer Services: Great. You are greeted soon as you walk inside. Someone will either help you right away, or you are told someone will be right with you when they are finished with their current customer. Carmen the sales lady is amazing. Her energy is great, and she is always beyond helpful. Safety: Once you enter in the front door you have to wait to be buzzed in to get to the sales floor. As well as buzzed out. Product selection: They have a huge selection of whatever jewelry you are looking for from earrings, to watches to anklets. They have the best custom jewelry selection in the city. Recommend: I highly recommend this place; especially for your custom jewelry needs. They have layaway for those who may need it. They offer jewelry cleaning as well.

I worked with Ray today and he is an absolutely amazing guy. He is knowledgeable and took the time…read moreto explain everything to me. He ultimately offered more than I wanted. Very fair and just an absolute pleasure to deal with. In a time where customer service is dead, he's a rockstar. Everyone in the store was great, down to earth and I can't say enough good things about my experience. And they have really cool stuff for sale!!!

Stopped in for a piece of family memento, needed a couple links removed and a battery replacement…read morefor my watch and this place is phenomenal. Offers great prices for an exceptional job well done. 5/5 I'll be going back for certain.

Jim is the most honest person ever. He's a NO PRESSURE kind of guy, and is very knowledgeable of…read morefire arms and jewelry. Inquires. If you need to pawn or sell something, Jim is the guy to take it to. He's very fair and will give you the best price he can.

have been going here for a couple years never had any problems , they where very nice over the…read morephone until I got into the store and started asking questions about something I would have liked to purchase but was meant with nasty comments and a attitude for asking simple questions about what I wanted to buy

Exemplary communication, service and quality! Would definitely use them in the future and highly…read morerecommend them for your printing needs.

Went a while back. Merchandise came out amazing, service was amazing. Highly recommend, will be…read moregoing back.